Job Description
A fantastic opportunity has arisen for a dedicated Insurance Administrator to join a developing Insurance organisation in Colchester to provide support to the Operations Manager/Admin Team Manager and all members of the office, to ensure the office operates efficiently on a day-to-day basis.
This role will enable you to get involved in a commercial role within insurance, without needing to work in a call centre!
Our client boasts an exceptional working environment including wellbeing initiatives, monthly competitions/incentives and even a sports day in the summer! The culture is very fun and modern, and the offices are high spec.
Key Duties:
- Answer incoming telephone calls, directing callers to appropriate people and resolving questions and issues.
- Respond to enquiries from clients and insureds received by phone, letter, e-mail, or fax (where possible) in a courteous and helpful manner and ensure that all information is obtained and communicated correctly.
- Validate policy details and set up new legal expenses insurance claims on the Claims Management System
- Type letters/memos/emails/ and deal with correspondence as appropriate
- Greet visitors, arrange for refreshments for visitors and deal with deliveries
The successful candidate will have excellent verbal and written communication skills with an excellent telephone manner.
