Administrator (Recruitment)

Are you looking to start a career in Recruitment? Would you like spend your working day in a fast-paced environment, by offering guidance and support to applicants during their recruitment journey? Then this could be just the opportunity for you!

Working within a lively team that offers you support, inspiration and encouragement to enable you to provide the best experience to new and existing officers within the Metropolitan Police Service. You will be responsible for defined core administrative, operational and/or technical activities, providing a range of straightforward, routine services. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations. You will need to be a confident communicator and be able to pick up the phone and speak to a wide range of candidates.

If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you!

This exciting role is a 12 month Fixed term contract with hybrid work pattern, working three days from home and two days from our Newport office located in NP10. With our Flexible 3% bonus fund which can be taken as an extra cash equivalent of up to £615.

What you will be doing:

• Sifting applications and moving the candidates seamlessly through the recruitment process, including online assessments, health checks, training camps, vetting and offers.
• Process work in line with agreed procedures, business rules or scripts - will include making calls, answering telephone, emails, queries, taking messages or processing transactions.
• Resolve and offer solutions to all queries taken via phone or email. Raise where needed to the relevant person for a speedy resolution (i.e. a team leader/manager/other group).
• Utilise the applicant tracking system fully to log all correspondence and progress to next stage to avoid any delays.
• To schedule and prioritise allocated work every day.
• Maintain and update information held on a data base or manually.
• Support line management on any additional admin when required.
• Maintain accurate records for audit purposes.
• Ensure targets and deadlines are met.

What you'll bring:

• High level of attention to detail and the thinking creatively.
• Eloquent and confident communicator who can maintain good relationships with colleagues and applicants.
• Exude passion and establish a relationship with the applicant to help boost their confidence to proceed with their application.
• Can demonstrate experience of delivering administrative support in a fast-paced environment.
• Effective team player, who constantly displays commitment and flexibility.
• Proficient with Microsoft Office packages and have the ability to navigate around and understand use of in-house systems.
• If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Contract Type: FTC 12 Months
Location: Newport
Security Clearance Level: NPPV1 and SC
Internal Recruiter: Rachel
Salary: £21,115 per annum (inclusive of 3% flex fund)
Benefits: 25 days annual leave with the option to buy additional days, life assurance (4 x death in service), pension, and generous flexible benefits fund. You can choose to take this as cash or put it towards flexible benefit options

If you loved reading about this job please see more details of our company below:
The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York.

As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector.

Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.