Results List - Researcher (Market Analyst) (1446)

Researcher (Market Analyst) - Consumer Finance

Salary: £21,000 - £27,000 (Junior)

£30,000 - £35,000 (Senior)

Location: London - Hybrid Working (1-2 days in the office per week)

We're looking for a junior or senior level researcher to join our Content Research and Analysis team. You will need to submit a cover letter for your application to be considered.

Which? is now the largest independent consumer organisation in the UK. At our heart, we comprehensively review and recommend which products and services people should consider or avoid. We have 800,000 plus subscribers of our content, so we need to make sure we feature exactly the right brands and information.

About the role

In a nutshell, the person in this role will help us choose the best companies and brands to put under the spotlight. There's a lot riding on getting the choice right, so we need specialist researchers - that's where you come in.

If you're enthusiastic, curious, passionate about research and believe you can deliver high quality outputs to hard deadlines, you're ready to succeed in this role. You'll have a particular focus on consumer finance - covering things such as banking, mortgages, and telecoms.

You'll be a pro at selecting the companies we include and exclude in our research - based on robust data you've pulled together from reputable sources. You'll then collate and analyse information and data effectively, to aid our comparisons.

In practice, this means:

• You'll pinpoint the best sources of market information/intelligence to help ensure we cover the right companies in our reviews.
• You'll be comfortable doing primary research with companies where necessary - for example, by making direct requests to them for detailed information.
• You'll be responsible for understanding the services and products available and using this understanding to choose which we should cover.
• You'll make sure that the things we concentrate on are relevant, representative, and appropriate for our consumer audience.
• Your analysis could involve anything from helping us devise ways to score different companies on the services they offer, to conducting robust price analysis to help consumers access the best value.
• You'll work collaboratively with editors, other specialist researchers and writers to ensure we create the best content possible.
• You'll also be asked to contribute to our editorial content, particularly news and advice on our digital platforms and timely content in our magazines.

As you gain expertise, you'll be able to apply your skills to research any consumer market and apply your judgment and analysis to scope our wider coverage, as well as spot content opportunities for our website or magazines.

What we're looking for:

• You'll have research experience - from past work or study - alongside an appreciation of how you could use it in this role.
• You'll be good at tracking down information and taking a critical look at sources and data.
• You'll be a bit of an Excel expert, with an exceptional eye for detail and a love of accuracy that will meet our exacting research standards.
• You'll be comfortable with finding, collecting, collating, and applying data or information to inform or underpin decisions.
• You're confident about building external contact networks and maintaining excellent business relationships.
• It goes without saying that excellent proven time management skills will be essential to ensuring multiple deadlines are met in a fast-paced publishing environment.
• You may have experience with content creation, or enthusiasm about contributing to our print and online outputs.
• You may have experience with, or an interest in, consumer finance or financial services.

About the rewards?

You get a competitive salary, 28 days' holiday, contributory pension, life assurance, private medical cover, health insurance, full Which? membership for free, 50% off making a will with Which? Wills, modern open plan offices with bicycle parking, showers and wellbeing initiatives like yoga, massage and counselling at reasonable rates.

About the Which? way of life?

We want you to do great work and enjoy it in a workplace that respects and empowers you. We've signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We're also a Stonewall accredited employer.

If you are interested, we would love to hear from you. Let us know what makes you stand out from the crowd by sending us a covering letter and your CV. Deadline: Friday 23 rd September 2022.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates.

We're committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to if you need us to provide an alternative application method to support your accessibility needs.