Job Description
See yourself being part of a large, transformational change? This could be the role for you!
Who We Are:
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world's most established financial brands to new and disruptive players, we help improve every aspect of our clients' businesses so that they can work better, every day. Iress is one of Australia's largest technology companies and employs more than 2,300 people across Australia, United Kingdom, Africa, Canada, France, New Zealand and Asia.
Role purpose
Working as part of our global People team, you will provide HR coordinator support and first line advisory to the People Team and People Leaders globally across Iress, contributing to the delivery of an effective and efficient people support service.
You will be responsible for providing first-line responses for all operational queries via Jira Service Desk offering a high level of customer service at all touchpoints, providing service delivery support across all aspects of the employee lifecycle and effectively updating and maintaining our global people system, Workday, to ensure data integrity is achieved at all times.
We are looking for someone who wants to make a positive impact on employee experience. If making a difference with a great group of people sounds like something you would like to be involved in then this could be the perfect opportunity.
Providing a high level of customer service is important to us, as this is how we expect our people to interact with Iress customers. If you have a passion for providing second to none customer service then we would love for you to consider this role.
It is an exciting time to join Iress, at a time where there is a focus on process improvement and automation. We are looking for fresh perspectives on how we deliver people service excellence and encourage all people across the team to bring their ideas to the table.
Core Skills, Knowledge and Attributes
* Proven experience within an HR coordinator role in a small-medium organisation, with exposure to working across a range of stakeholders, with proven knowledge of local employment legislation
* Previous experience working with a HR system - Workday would be highly desirable
* Strong attention to detail and confidence in working with different types of data
* A resilient and agile approach to working. Things can change quickly here and we need someone who is able to adapt to changing priorities. Being able to organise and prioritise effectively is essential for this role
* A consultative approach and the ability to successfully work within a global team
* International mobility and visa management knowledge would be highly desirable, with a specific focus on UK immigration
* A sense of commercial awareness coupled with a high level of professionalism, excellent communication skills and the ability to build relationships with a variety of internal stakeholders
Accountabilities & Deliverables
* Providing a high level of customer service at all touchpoints.
* Ensuring that employee information, correspondence and employee files are kept up to date, including specific administrative responsibilities for managing and monitoring the arrangements across the employee lifecycle including new starters, maternity leave, transfers, secondments, resignations and retirements.
* Effectively managing priorities to meet deadlines.
* Working closely with the Payroll teams, providing accurate payroll input in line with payroll deadlines.
* Supporting People Leaders in interpreting and applying people policies for first-line advisory queries and ensuring these are understood and followed, as well as contributing to the development of future operational procedures.
* Actively participating in the implementation of people projects and programs of work as required both regionally and globally.
* Producing and maintaining effective operational reporting for the people team and key stakeholders including ad-hoc reporting as required.
* Developing effective professional relationships with our HR Business Partners and People Leaders in order to work in partnership to meet the needs of the business.
Why work with us?
* 6 paid days per year to extend your weekends + 25 days annual leave
* State-of-the-art offices
* Free on-site gym in our Cheltenham office open 24/7
* Equity grants for our top 25% performers
* Annual Profit Share when Iress meets its annual profit targets
* Casual dress, flexible work policy
* Access to learning and development programs through Udemy
* 3 days' leave per year for charity initiatives
* Global 36-hour hackathon
* Starting school leave - 8.5 days of leave to assist your kids with the transition to school
* Life Insurance & Private Medical
* Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
Who We Are:
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world's most established financial brands to new and disruptive players, we help improve every aspect of our clients' businesses so that they can work better, every day. Iress is one of Australia's largest technology companies and employs more than 2,300 people across Australia, United Kingdom, Africa, Canada, France, New Zealand and Asia.
Role purpose
Working as part of our global People team, you will provide HR coordinator support and first line advisory to the People Team and People Leaders globally across Iress, contributing to the delivery of an effective and efficient people support service.
You will be responsible for providing first-line responses for all operational queries via Jira Service Desk offering a high level of customer service at all touchpoints, providing service delivery support across all aspects of the employee lifecycle and effectively updating and maintaining our global people system, Workday, to ensure data integrity is achieved at all times.
We are looking for someone who wants to make a positive impact on employee experience. If making a difference with a great group of people sounds like something you would like to be involved in then this could be the perfect opportunity.
Providing a high level of customer service is important to us, as this is how we expect our people to interact with Iress customers. If you have a passion for providing second to none customer service then we would love for you to consider this role.
It is an exciting time to join Iress, at a time where there is a focus on process improvement and automation. We are looking for fresh perspectives on how we deliver people service excellence and encourage all people across the team to bring their ideas to the table.
Core Skills, Knowledge and Attributes
* Proven experience within an HR coordinator role in a small-medium organisation, with exposure to working across a range of stakeholders, with proven knowledge of local employment legislation
* Previous experience working with a HR system - Workday would be highly desirable
* Strong attention to detail and confidence in working with different types of data
* A resilient and agile approach to working. Things can change quickly here and we need someone who is able to adapt to changing priorities. Being able to organise and prioritise effectively is essential for this role
* A consultative approach and the ability to successfully work within a global team
* International mobility and visa management knowledge would be highly desirable, with a specific focus on UK immigration
* A sense of commercial awareness coupled with a high level of professionalism, excellent communication skills and the ability to build relationships with a variety of internal stakeholders
Accountabilities & Deliverables
* Providing a high level of customer service at all touchpoints.
* Ensuring that employee information, correspondence and employee files are kept up to date, including specific administrative responsibilities for managing and monitoring the arrangements across the employee lifecycle including new starters, maternity leave, transfers, secondments, resignations and retirements.
* Effectively managing priorities to meet deadlines.
* Working closely with the Payroll teams, providing accurate payroll input in line with payroll deadlines.
* Supporting People Leaders in interpreting and applying people policies for first-line advisory queries and ensuring these are understood and followed, as well as contributing to the development of future operational procedures.
* Actively participating in the implementation of people projects and programs of work as required both regionally and globally.
* Producing and maintaining effective operational reporting for the people team and key stakeholders including ad-hoc reporting as required.
* Developing effective professional relationships with our HR Business Partners and People Leaders in order to work in partnership to meet the needs of the business.
Why work with us?
* 6 paid days per year to extend your weekends + 25 days annual leave
* State-of-the-art offices
* Free on-site gym in our Cheltenham office open 24/7
* Equity grants for our top 25% performers
* Annual Profit Share when Iress meets its annual profit targets
* Casual dress, flexible work policy
* Access to learning and development programs through Udemy
* 3 days' leave per year for charity initiatives
* Global 36-hour hackathon
* Starting school leave - 8.5 days of leave to assist your kids with the transition to school
* Life Insurance & Private Medical
* Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
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