We are seeking a Desktop Support Technician to join our team to support staff and students in accessing the IT resource across the Trust and the wider Group. Day-to-day, the postholder will ensure that systems are well managed and up to date, respond to and work through to resolution any IT issues that are raised by staff or students, and assist more junior members of the team.
This role will be based at West Suffolk college in Bury St Edmunds, but the postholder may be required to travel to the other sites as and when required.
With the option to work flexibly, the successful candidate will be joining an organisation at an exciting time of change, which will afford them the opportunity to work with great technology, as well as many opportunities to learn and progress.
As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.
This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.
For further information please contact our recruitment team at:
Completed application forms should be emailed to - if you have not heard from a member of the HR Team within 14 working days, please presume your application has not been successful on this occasion.
Closing Date: Friday 10th December 2021
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.
The College is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.
All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website -