Counter Terrorism Policing
Hammersmith And Fulham, London
The starting salary is £45,073, which includes allowances totalling £2,841. The salary is broken down as £42,232 basic salary, which will increase annually until you reach the top of the scale £50,385. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: Across London/Hybrid Working Job Purpose You will be responsible for defining and implementing communications strategies for priority programmes and projects that contribute directly to CTP's mission to protect the public from terrorism. You will work closely with colleagues across the national Counter Terrorism Policing network, as well as with senior police officers and police staff. You'll be part of a highly motivated communications team, with the chance to learn from senior policing colleagues, and work on one of the most important issues to the public. But you'll also have the opportunity to draw on your own experience and initiative to plan and deliver communications that support wider organisational and operational objectives. Your primary goal will be to ensure that our key audiences have the information they need, when they need it. You'll be a positive advocate for communications as a profession, able to explain how it contributes to CTP's overall mission. You'll provide your expertise and support to senior officers and police staff across our national network, and play an active role in building the communications profession within CTP. You'll also be committed to your own continuous professional development and will be supported in this with membership of the Chartered Institute for Public Relations (CIPR) and a bespoke learning and development curriculum for Counter Terrorism Policing communicators. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism". Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). How to apply Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 8 May 2024. Job Type: Full-time Pay: From £45,073.00 per year Benefits: Company pension Work from home Schedule: Monday to Friday Work Location: Hybrid remote in London, SW6 1TR
May 05, 2024
Full time
The starting salary is £45,073, which includes allowances totalling £2,841. The salary is broken down as £42,232 basic salary, which will increase annually until you reach the top of the scale £50,385. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: Across London/Hybrid Working Job Purpose You will be responsible for defining and implementing communications strategies for priority programmes and projects that contribute directly to CTP's mission to protect the public from terrorism. You will work closely with colleagues across the national Counter Terrorism Policing network, as well as with senior police officers and police staff. You'll be part of a highly motivated communications team, with the chance to learn from senior policing colleagues, and work on one of the most important issues to the public. But you'll also have the opportunity to draw on your own experience and initiative to plan and deliver communications that support wider organisational and operational objectives. Your primary goal will be to ensure that our key audiences have the information they need, when they need it. You'll be a positive advocate for communications as a profession, able to explain how it contributes to CTP's overall mission. You'll provide your expertise and support to senior officers and police staff across our national network, and play an active role in building the communications profession within CTP. You'll also be committed to your own continuous professional development and will be supported in this with membership of the Chartered Institute for Public Relations (CIPR) and a bespoke learning and development curriculum for Counter Terrorism Policing communicators. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism". Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). How to apply Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 8 May 2024. Job Type: Full-time Pay: From £45,073.00 per year Benefits: Company pension Work from home Schedule: Monday to Friday Work Location: Hybrid remote in London, SW6 1TR
Leaders In Care Recruitment Ltd
Hartlepool, County Durham
Are you a seasoned Home Manager on the lookout for a fresh challenge? We have an exciting opportunity for a Care Hoe Manager to join a leading care provider in the Northeast. They are committed to delivering top-notch, person-centered care. As a Home Manager, you'll enjoy a solid salary of £55,000, Plus, you'll be part of an award-winning team with plenty of opportunities for learning and developme click apply for full job details
May 05, 2024
Full time
Are you a seasoned Home Manager on the lookout for a fresh challenge? We have an exciting opportunity for a Care Hoe Manager to join a leading care provider in the Northeast. They are committed to delivering top-notch, person-centered care. As a Home Manager, you'll enjoy a solid salary of £55,000, Plus, you'll be part of an award-winning team with plenty of opportunities for learning and developme click apply for full job details
Care Assistant Unfortunately, at this time, routes are unable to offer Sponsorship. Locations: We provide homecare across the Sunderland region, please speak to the recruitment team to discuss where suits you. Shift Patterns: Monday to Sunday, 07:00 - 22:00, various shifts available. Rate of Pay: £12.82 per hour (including Holiday Pay) About the role: Routes Healthcare want people to join our team who are passionate about a career in care. We pride ourselves on the standard of care we deliver and are driven to provide the best healthcare service with your help. Care assistants support others to live independently in their own homes, which can include supporting hobbies, activities and day trips, personal care, end of life care and any other needs required by the person you are caring for. We invest in our employees and provide a full training programme to support you in your role and give you the confidence to provide high quality care, If you re looking for a career that genuinely makes a difference to people s lives, Routes Healthcare want to hear from you. Requirements: You must have a valid driving licence and access to a car for work for this role. You must be a UK resident and have the right to work in the UK to apply. Previous Experience in the care sector would be advantageous. Rewards: - Wellbeing and mental health support. - Training/Development plans and trained by qualified nurses. - Flexible shift patterns let s get a good work/life balance from the start. - Pension Plan - you invest your time we invest in you. - Staff referral scheme with generous incentives - Paid shadowing shifts while you settle in. - 24/7 support with a dedicated on-call team, a specialised nurse case manager will be on hand. - Competitive rates of pay If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application. Please click the apply button on this page to start your application.
May 05, 2024
Contractor
Care Assistant Unfortunately, at this time, routes are unable to offer Sponsorship. Locations: We provide homecare across the Sunderland region, please speak to the recruitment team to discuss where suits you. Shift Patterns: Monday to Sunday, 07:00 - 22:00, various shifts available. Rate of Pay: £12.82 per hour (including Holiday Pay) About the role: Routes Healthcare want people to join our team who are passionate about a career in care. We pride ourselves on the standard of care we deliver and are driven to provide the best healthcare service with your help. Care assistants support others to live independently in their own homes, which can include supporting hobbies, activities and day trips, personal care, end of life care and any other needs required by the person you are caring for. We invest in our employees and provide a full training programme to support you in your role and give you the confidence to provide high quality care, If you re looking for a career that genuinely makes a difference to people s lives, Routes Healthcare want to hear from you. Requirements: You must have a valid driving licence and access to a car for work for this role. You must be a UK resident and have the right to work in the UK to apply. Previous Experience in the care sector would be advantageous. Rewards: - Wellbeing and mental health support. - Training/Development plans and trained by qualified nurses. - Flexible shift patterns let s get a good work/life balance from the start. - Pension Plan - you invest your time we invest in you. - Staff referral scheme with generous incentives - Paid shadowing shifts while you settle in. - 24/7 support with a dedicated on-call team, a specialised nurse case manager will be on hand. - Competitive rates of pay If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application. Please click the apply button on this page to start your application.
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
May 05, 2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Software Engineer / Developer (F# C# .Net) London to £140k+ Do you have expertise with .Net? You could be working on complex and interesting real-time systematic trading systems, with complex problem solving and continual learning and self-development opportunities at a Swiss based Asset Manager that is expanding its UK presence and tech team. As a Software Engineer you'll be designing and developing new capabilities in trading, data and research, collaborating as part of a small team where your contributions will have a real impact. You'll be using F# within a .Net environment, to expand the company's trade execution platform with new instruments and venues, developing new trading capabilities, all the technology is proprietary with a focus on writing computational, efficient low latency code. Location / WFH: You'll join accomplished colleagues in the London office with flexibility to work from home one day a week (there are also flexible start and finish times). About you: You have software engineering expertise, with an advanced knowledge of C# .Net, ideally with F# experience and happy to use this going forward You have low level optimisation skills and a good understanding of algorithmic complexity, data structures, garbage collection (as well as how to bypass it), low latency programming and interaction with operating systems Ideally you will also have experience of writing code for venue connectivity, orders and pricing systems, experience with FIX protocol and SBE protocols also beneficial You're degree educated in Computer Science or other relevant discipline, having gained a 2.1 or above from a top tier university What's in it for you: As a Software Engineer / Developer you will earn a competitive package: Salary to £140k Bonus (c25%), discretionary 26 days holiday (in addition to Bank Holidays) Pension Interesting work with autonomy and excellent career growth opportunities as the company scales Apply now to find out more about this Software Engineer / Developer (F# C# .Net) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
May 05, 2024
Full time
Software Engineer / Developer (F# C# .Net) London to £140k+ Do you have expertise with .Net? You could be working on complex and interesting real-time systematic trading systems, with complex problem solving and continual learning and self-development opportunities at a Swiss based Asset Manager that is expanding its UK presence and tech team. As a Software Engineer you'll be designing and developing new capabilities in trading, data and research, collaborating as part of a small team where your contributions will have a real impact. You'll be using F# within a .Net environment, to expand the company's trade execution platform with new instruments and venues, developing new trading capabilities, all the technology is proprietary with a focus on writing computational, efficient low latency code. Location / WFH: You'll join accomplished colleagues in the London office with flexibility to work from home one day a week (there are also flexible start and finish times). About you: You have software engineering expertise, with an advanced knowledge of C# .Net, ideally with F# experience and happy to use this going forward You have low level optimisation skills and a good understanding of algorithmic complexity, data structures, garbage collection (as well as how to bypass it), low latency programming and interaction with operating systems Ideally you will also have experience of writing code for venue connectivity, orders and pricing systems, experience with FIX protocol and SBE protocols also beneficial You're degree educated in Computer Science or other relevant discipline, having gained a 2.1 or above from a top tier university What's in it for you: As a Software Engineer / Developer you will earn a competitive package: Salary to £140k Bonus (c25%), discretionary 26 days holiday (in addition to Bank Holidays) Pension Interesting work with autonomy and excellent career growth opportunities as the company scales Apply now to find out more about this Software Engineer / Developer (F# C# .Net) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 05, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Data Developer / Software Engineer (C# .Net F# SQL Data) London to £140k+ Are you a Data Developer with .Net expertise? You could be working on complex and interesting real-time systematic trading systems, with complex problem solving and continual learning and self-development opportunities at a Swiss based Asset Manager that is expanding its UK presence and tech team. As a Data Developer you'll focus on building data systems, using the latest .Net technology to develop pipelines to extract, transform and load financial data from disparate sources, build out the company's data collection platform to incorporate new sources and markets and validate the quality of imported data. You'll be collaborating with Strategy Researchers to integrate live data sources into the back test and execution platforms. All the technology is proprietary with a focus on writing computational, efficient low latency code. Location / WFH: You'll join accomplished colleagues in the London office with flexibility to work from home one day a week (there are also flexible start and finish times). About you: You have software engineering expertise, with an advanced knowledge of C# .Net, ideally with F# experience and happy to use this going forward You have experience of working on data centric systems, experience with high volume tick data or other financial data would be beneficial You have a strong understanding of algorithmic complexity and Data Structures You have good SQL skills You're degree educated in Computer Science or other relevant discipline, having gained a 2.1 or above from a top tier university What's in it for you: As a Data Developer / Software Engineer you will earn a competitive package: Salary to £140k Bonus (c25%), discretionary 26 days holiday (in addition to Bank Holidays) Pension Interesting work with autonomy and excellent career growth opportunities as the company scales Apply now to find out more about this Data Developer / Software Engineer (C# .Net F# SQL Data) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
May 05, 2024
Full time
Data Developer / Software Engineer (C# .Net F# SQL Data) London to £140k+ Are you a Data Developer with .Net expertise? You could be working on complex and interesting real-time systematic trading systems, with complex problem solving and continual learning and self-development opportunities at a Swiss based Asset Manager that is expanding its UK presence and tech team. As a Data Developer you'll focus on building data systems, using the latest .Net technology to develop pipelines to extract, transform and load financial data from disparate sources, build out the company's data collection platform to incorporate new sources and markets and validate the quality of imported data. You'll be collaborating with Strategy Researchers to integrate live data sources into the back test and execution platforms. All the technology is proprietary with a focus on writing computational, efficient low latency code. Location / WFH: You'll join accomplished colleagues in the London office with flexibility to work from home one day a week (there are also flexible start and finish times). About you: You have software engineering expertise, with an advanced knowledge of C# .Net, ideally with F# experience and happy to use this going forward You have experience of working on data centric systems, experience with high volume tick data or other financial data would be beneficial You have a strong understanding of algorithmic complexity and Data Structures You have good SQL skills You're degree educated in Computer Science or other relevant discipline, having gained a 2.1 or above from a top tier university What's in it for you: As a Data Developer / Software Engineer you will earn a competitive package: Salary to £140k Bonus (c25%), discretionary 26 days holiday (in addition to Bank Holidays) Pension Interesting work with autonomy and excellent career growth opportunities as the company scales Apply now to find out more about this Data Developer / Software Engineer (C# .Net F# SQL Data) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 05, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Senior Software Engineer / Developer (C++ Python Linux) London / WFH to £160k Do you have expertise with C++ / Python backend development? You could be progressing your career working on complex, real-time systems at a global Hedge Fund in a hands-on Senior Software Engineer role with continual learning, development and problem solving opportunities. As a Senior Software Engineer you'll collaborate with a small engineering team and with Portfolio Managers to build, operate and evolve the technical stack; you'll be developing modular systems to tackle a range of challenges such as data pipelines, intraday signal research tools, high frequency trading and back-testing, real-time market data systems, monitoring systems as well as data storage, times series data and event correlation. You'll work across the full development lifecycle, from requirements analysis through to solution delivery; there's lots of problem solving within a fast paced environment. Location / WFH: You'll join a highly talented team in the London office three days a week with flexibility to work from home the other two days. Requirements: You have expertise with C++ and are fluent with Python You have experience of designing and developing research and live trading infrastructure at a buy-side firm (i.e. Hedge Fund or trading company), including experience in Futures and FX You have a strong knowledge of Linux OS / Systems Administration You have a good understanding of computer architecture, databases, real-time systems, distributed computing, OOP, Data Structures, Design Patterns, Algorithms You're collaborative with excellent English language communication skills You are degree educated, likely to MSc / PhD level - Computer Science or similar discipline Salary & benefits: As a Senior Software Engineer you will earn a competitive salary (to £160k) plus significant bonus and benefits package (c100%). Apply now to find out more about this Senior Software Engineer / Developer (C++ Python Linux) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
May 05, 2024
Full time
Senior Software Engineer / Developer (C++ Python Linux) London / WFH to £160k Do you have expertise with C++ / Python backend development? You could be progressing your career working on complex, real-time systems at a global Hedge Fund in a hands-on Senior Software Engineer role with continual learning, development and problem solving opportunities. As a Senior Software Engineer you'll collaborate with a small engineering team and with Portfolio Managers to build, operate and evolve the technical stack; you'll be developing modular systems to tackle a range of challenges such as data pipelines, intraday signal research tools, high frequency trading and back-testing, real-time market data systems, monitoring systems as well as data storage, times series data and event correlation. You'll work across the full development lifecycle, from requirements analysis through to solution delivery; there's lots of problem solving within a fast paced environment. Location / WFH: You'll join a highly talented team in the London office three days a week with flexibility to work from home the other two days. Requirements: You have expertise with C++ and are fluent with Python You have experience of designing and developing research and live trading infrastructure at a buy-side firm (i.e. Hedge Fund or trading company), including experience in Futures and FX You have a strong knowledge of Linux OS / Systems Administration You have a good understanding of computer architecture, databases, real-time systems, distributed computing, OOP, Data Structures, Design Patterns, Algorithms You're collaborative with excellent English language communication skills You are degree educated, likely to MSc / PhD level - Computer Science or similar discipline Salary & benefits: As a Senior Software Engineer you will earn a competitive salary (to £160k) plus significant bonus and benefits package (c100%). Apply now to find out more about this Senior Software Engineer / Developer (C++ Python Linux) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
LivingAscot is a UK-style estate agent for the Dubai property market. This means we take the time to build real, long-lasting relationships, creating an experience that everyone would want to repeat. We have a small portfolio of clients, so whether youre buying or selling you have our undivided attention and can benefit from our expertise, delivering an efficient but friendly service tailor made for each of our customers. Our Land and New homes team has years of experience in investing in the region and an intimate knowledge of the Dubai property market. Were looking for solid sales experience, excellent communication skills and driven, results-oriented people, who have superb knowledge of the Dubai property scene, and the right candidates will grow from strength to strength with us. There are no limits to how far our best can progress. At LivingAscot, we provide the tools and support needed for a long and rewarding career to all who have their sights set on success. During your first 4-6 weeks you will be:- Kicking-off your induction with our industry leading training to become a Client Manager- Getting to know all the ins and outs of the specific community you will be specializing in.- Working towards your RERA qualification.- Arranging and attending property valuations and viewings.- Negotiating with tenants and landlords.- Getting the opportunity to close your first leasing deals! The following 5-9 months you will be:- Becoming a true community specialist through on-the-job experience and continuous market research, all whilst building your personal brand.- Attending additional training to further develop your skills.- Keeping up to date with the rules and regulations around the residential property market.- Significantly growing your earning through the potential to build up your number of listings and closing more regular deals. After 6-10 months in the company you will get the opportunity to:- Develop yourself into Sales, after hitting your targets in Leasing we will start your onboarding process to become a Sales Client Manager.- Negotiate with buyers and sellers.- Close your first property sales deals.- Be part of the mentoring and coaching program for new starters, allowing you to build up and improve your leadership skills.- On your way to becoming a Senior Broker or Associate Director selling Dubais biggest homes in our Prime team. What we offer- Dubais best known Real Estate brand- Uncapped earning potential- Up to 65% commission payable- Highest lead generating brokerage for the last 6 years- Working Visa for the United Arab Emirates (UAE), including medical and life insurance- Industry-leading training and support throughout your career- State of the art offices based in key communities around Dubai- Career opportunities at the management level- Twice yearly overseas trips, year round incentives and rewards for top performers. Skills- Determination to succeed- Ambitious and self-motivated- Positive and with a strong work ethic- Team player- Excellent English verbal and written communication skills- Minimum of 1 year experience in sales and/or customer service experience- Valid driving license Apply now to join our elite team of Residential Consultants if youre eager for success and are financially driven! JBRP1_UKTJ
May 05, 2024
Full time
LivingAscot is a UK-style estate agent for the Dubai property market. This means we take the time to build real, long-lasting relationships, creating an experience that everyone would want to repeat. We have a small portfolio of clients, so whether youre buying or selling you have our undivided attention and can benefit from our expertise, delivering an efficient but friendly service tailor made for each of our customers. Our Land and New homes team has years of experience in investing in the region and an intimate knowledge of the Dubai property market. Were looking for solid sales experience, excellent communication skills and driven, results-oriented people, who have superb knowledge of the Dubai property scene, and the right candidates will grow from strength to strength with us. There are no limits to how far our best can progress. At LivingAscot, we provide the tools and support needed for a long and rewarding career to all who have their sights set on success. During your first 4-6 weeks you will be:- Kicking-off your induction with our industry leading training to become a Client Manager- Getting to know all the ins and outs of the specific community you will be specializing in.- Working towards your RERA qualification.- Arranging and attending property valuations and viewings.- Negotiating with tenants and landlords.- Getting the opportunity to close your first leasing deals! The following 5-9 months you will be:- Becoming a true community specialist through on-the-job experience and continuous market research, all whilst building your personal brand.- Attending additional training to further develop your skills.- Keeping up to date with the rules and regulations around the residential property market.- Significantly growing your earning through the potential to build up your number of listings and closing more regular deals. After 6-10 months in the company you will get the opportunity to:- Develop yourself into Sales, after hitting your targets in Leasing we will start your onboarding process to become a Sales Client Manager.- Negotiate with buyers and sellers.- Close your first property sales deals.- Be part of the mentoring and coaching program for new starters, allowing you to build up and improve your leadership skills.- On your way to becoming a Senior Broker or Associate Director selling Dubais biggest homes in our Prime team. What we offer- Dubais best known Real Estate brand- Uncapped earning potential- Up to 65% commission payable- Highest lead generating brokerage for the last 6 years- Working Visa for the United Arab Emirates (UAE), including medical and life insurance- Industry-leading training and support throughout your career- State of the art offices based in key communities around Dubai- Career opportunities at the management level- Twice yearly overseas trips, year round incentives and rewards for top performers. Skills- Determination to succeed- Ambitious and self-motivated- Positive and with a strong work ethic- Team player- Excellent English verbal and written communication skills- Minimum of 1 year experience in sales and/or customer service experience- Valid driving license Apply now to join our elite team of Residential Consultants if youre eager for success and are financially driven! JBRP1_UKTJ
An exciting opportunity has emerged for a part time Learning Disabilities Floating Support Worker to join the Brokerage team at one of Adecco's most improved public sector clients, initially for 3-6 months. Based at our client's office in Sutton in South London but with some working from home too, this hybrid role is for 18 hours each week (or 3 days). The skill set needs to be more around the housing/tenancy support than specific Learning Disabilities. This role requires an up to date DBS and the successful candidate must be able to start within a week or two. The post is working in the Brokerage team who arrange care for customers in their own homes or in residential care at the request of Social Workers for the local Council. The role entails collaborative working with our client's Social Work teams, Commissioning Team, START Team (the Hospital Discharge Team), Safeguarding team and other council internal teams in ensuring a smooth transition for customers in need of support or care. External relationships are with the voluntary sector, care providers, service users and their families. Using Social workers support plans Brokers arrange packages in negotiation with service users or their representatives in ensuring their wishes and needs will be met. Other key elements of the job include: Managing the workload via a duty system that includes telephone enquiries, emails and direct referrals via the Social services client record system Mosaic. Being responsible for the assessing of customer's circumstances and identifying any potential barriers in accessing appropriate services. Finding and facilitating access to accommodation and support as appropriate to assessed needs in support plans. Ensuring that appropriate person-centred arrangements are in place that match the support plans and meet the needs of the customer. Ensuring a speedy and positive response to customer enquiries and standards of arrangements meet customer needs. Helping build a thorough knowledge of all services available in order to offer the best advice to customers to meet their needs. Referring quality or safeguarding issues to the manager or appropriate team or agency. Ensuring accurate records are kept in helping meet the Performance Indicators set. Carrying out duties and ensuring practice meets the Council's Equality and Diversity Policy. Only applicants who feel comfortable working part time (18 hours each week, spread over 2-3 days each week) need apply for this role.
May 05, 2024
Seasonal
An exciting opportunity has emerged for a part time Learning Disabilities Floating Support Worker to join the Brokerage team at one of Adecco's most improved public sector clients, initially for 3-6 months. Based at our client's office in Sutton in South London but with some working from home too, this hybrid role is for 18 hours each week (or 3 days). The skill set needs to be more around the housing/tenancy support than specific Learning Disabilities. This role requires an up to date DBS and the successful candidate must be able to start within a week or two. The post is working in the Brokerage team who arrange care for customers in their own homes or in residential care at the request of Social Workers for the local Council. The role entails collaborative working with our client's Social Work teams, Commissioning Team, START Team (the Hospital Discharge Team), Safeguarding team and other council internal teams in ensuring a smooth transition for customers in need of support or care. External relationships are with the voluntary sector, care providers, service users and their families. Using Social workers support plans Brokers arrange packages in negotiation with service users or their representatives in ensuring their wishes and needs will be met. Other key elements of the job include: Managing the workload via a duty system that includes telephone enquiries, emails and direct referrals via the Social services client record system Mosaic. Being responsible for the assessing of customer's circumstances and identifying any potential barriers in accessing appropriate services. Finding and facilitating access to accommodation and support as appropriate to assessed needs in support plans. Ensuring that appropriate person-centred arrangements are in place that match the support plans and meet the needs of the customer. Ensuring a speedy and positive response to customer enquiries and standards of arrangements meet customer needs. Helping build a thorough knowledge of all services available in order to offer the best advice to customers to meet their needs. Referring quality or safeguarding issues to the manager or appropriate team or agency. Ensuring accurate records are kept in helping meet the Performance Indicators set. Carrying out duties and ensuring practice meets the Council's Equality and Diversity Policy. Only applicants who feel comfortable working part time (18 hours each week, spread over 2-3 days each week) need apply for this role.
Job Title: Commercial Property Manager (Senior or Associate) Location: Liverpool city centre Salary: £45,000-£60,000 basic salary + excellent benefits A leading real estate consultancy with a presence in 20 countries, employing over 5000 people worldwide. The North West general practice team are based out of Liverpool, covers all aspects of commercial property management. Work undertaken is for a broad range of clients including; loan security businesses, international banking clients, government agencies, local and combined authorities. The Liverpool office is a long-standing team that are friendly and feels relatively close-knit whilst having the backing of a global business. The atmosphere is relaxed with the team splitting their time between the office and being home-based. There is a clear route of progression to Directorship with tangible clear objectives to work towards. This is a new appointment for the business due to securing a long-term contract with a prestigious government agency and will be working on-site with the client on a weekly basis as part of a team that will support informed decision-making and strategic planning for the client. The role covers all aspects of property management and landlord and tenant matters, providing a high-quality management service. You will have involvement in some of the North West region's most interesting and high-profile property instructions. Main duties as a Commercial Property Manager include: Management of commercial leases Tenant liaison, including attending tenant meetings. Liaising with the wider property and FM team on maintenance Rent and Service charge approvals. Reviewing service charge expenditure and cash flow Reviewing service charge budgets and working on year-end reconciliations Regular reporting to stakeholders Inspection of properties in the local area Person Specification Ideally RICS Qualified but will consider candidates with experience in managing budgets and service charges Proven background in managing commercial properties Strong communicator and relationship builder Ability to work to deadlines Remuneration Competitive basic salary - £45,000 - £60,000 basic salary (negotiable depending on experience) Car Allowance Flexible annual leave - 25 days + option to buy and sell holidays Private Healthcare and Medical Insurance Critical Illness Cover Dental Insurance Life Assurance Health and well-being service Income Protection Travel Insurance Taste card Financial Services, including free will writing service If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
May 05, 2024
Full time
Job Title: Commercial Property Manager (Senior or Associate) Location: Liverpool city centre Salary: £45,000-£60,000 basic salary + excellent benefits A leading real estate consultancy with a presence in 20 countries, employing over 5000 people worldwide. The North West general practice team are based out of Liverpool, covers all aspects of commercial property management. Work undertaken is for a broad range of clients including; loan security businesses, international banking clients, government agencies, local and combined authorities. The Liverpool office is a long-standing team that are friendly and feels relatively close-knit whilst having the backing of a global business. The atmosphere is relaxed with the team splitting their time between the office and being home-based. There is a clear route of progression to Directorship with tangible clear objectives to work towards. This is a new appointment for the business due to securing a long-term contract with a prestigious government agency and will be working on-site with the client on a weekly basis as part of a team that will support informed decision-making and strategic planning for the client. The role covers all aspects of property management and landlord and tenant matters, providing a high-quality management service. You will have involvement in some of the North West region's most interesting and high-profile property instructions. Main duties as a Commercial Property Manager include: Management of commercial leases Tenant liaison, including attending tenant meetings. Liaising with the wider property and FM team on maintenance Rent and Service charge approvals. Reviewing service charge expenditure and cash flow Reviewing service charge budgets and working on year-end reconciliations Regular reporting to stakeholders Inspection of properties in the local area Person Specification Ideally RICS Qualified but will consider candidates with experience in managing budgets and service charges Proven background in managing commercial properties Strong communicator and relationship builder Ability to work to deadlines Remuneration Competitive basic salary - £45,000 - £60,000 basic salary (negotiable depending on experience) Car Allowance Flexible annual leave - 25 days + option to buy and sell holidays Private Healthcare and Medical Insurance Critical Illness Cover Dental Insurance Life Assurance Health and well-being service Income Protection Travel Insurance Taste card Financial Services, including free will writing service If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
Job Title: Sales Progression Manager Location: Based at our offices in Colchester Essex. Rewards: Basic Salary up-to £30K D.O.E, plus commission bonuses and Benefits, realistically achievable OTE of £34K. Target: Sales Progressor's from an Estate Agency or Legal Conveyancing background. Working Hours: Monday to Friday 9.00AM - 6.00PM. (No Weekend Working) Timeline: Immediate Interviews and start. Are you looking for an exciting new challenge and want to be part of a leading service provider looking after our Housebuilders' Part Exchange and Assisted Move property sales? Are you an Estate Agent or Legal based property professional who loves property but feeling the grind of being tied to a high street estate agency branch? Looking after a portfolio of sales for our Housebuilder clients, you will be progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. The New Homes Group: Are you looking for an exciting new challenge and want to be part of a leading service provider looking after our Housebuilders' Part Exchange and Assisted Move property sales? Are you currently working as an Estate Agent or working as a Legal Conveyancing professional and love property but feeling the grind of being tied to a high street estate agency branch or legal firm and fancy a new challenge? Are you ready for a new and exciting challenge? The New Homes Group, as the UK's leading Part Exchange and Assisted Move specialist offers outstanding opportunities for property professionals who want flexibility, more of a home/life balance away from a high street based estate agency role. The team of property professionals who many have previously worked in an estate agency setting and now form a cohesive team of property professionals who work in a fun vibrant and fast moving environment where we passionately live and breathe property sales. You will be responsible for managing the sale of residential properties with a large network of UK based estate agency partners. At The New Homes Group no two days are ever the same, you will be working in a fun and fast paced environment, your hard work and commitment provides you with an outstanding opportunity to contribute and benefit from a generous shared team bonus scheme, additionally we pride ourselves on providing unrivalled long term career opportunities. Its worth noting that many of our team have been with us for many years and have grown within the business to promotion and enjoy fulfilling and rewarding careers Key Benefits: Extensive induction coupled with an ongoing training, support and development program. Unrivalled opportunities for progression, promotion and personal development in an expanding business. 28 days paid holiday including Bank Holidays. Get your Birthday off each year. (Once Probation Passed) Free onsite parking. Contributory workplace pension. Generous Staff referral bonus scheme. Death in service cover. 24 Hour Wellbeing Employee Assistance Programme. Free Bluecrest prevention plus health screening. Access to discounts platform, Perks at Work Access to self-funded Health Care plan Discounted medical assessment Health Screening Discounted Gym Membership Discounts on estate agency, mortgage, conveyancing, and surveying services Salary Sacrifice Personal Car Leasing Scheme available. The New Homes Group is recognised as an employer of choice by over 500 employees and we are proud of their ongoing loyalty and commitment. So if you love property as much as we do then click apply now or feel free to give Suzanne James our Talent Acquisition Consultant a call on 66 for a confidential chat
May 05, 2024
Full time
Job Title: Sales Progression Manager Location: Based at our offices in Colchester Essex. Rewards: Basic Salary up-to £30K D.O.E, plus commission bonuses and Benefits, realistically achievable OTE of £34K. Target: Sales Progressor's from an Estate Agency or Legal Conveyancing background. Working Hours: Monday to Friday 9.00AM - 6.00PM. (No Weekend Working) Timeline: Immediate Interviews and start. Are you looking for an exciting new challenge and want to be part of a leading service provider looking after our Housebuilders' Part Exchange and Assisted Move property sales? Are you an Estate Agent or Legal based property professional who loves property but feeling the grind of being tied to a high street estate agency branch? Looking after a portfolio of sales for our Housebuilder clients, you will be progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. The New Homes Group: Are you looking for an exciting new challenge and want to be part of a leading service provider looking after our Housebuilders' Part Exchange and Assisted Move property sales? Are you currently working as an Estate Agent or working as a Legal Conveyancing professional and love property but feeling the grind of being tied to a high street estate agency branch or legal firm and fancy a new challenge? Are you ready for a new and exciting challenge? The New Homes Group, as the UK's leading Part Exchange and Assisted Move specialist offers outstanding opportunities for property professionals who want flexibility, more of a home/life balance away from a high street based estate agency role. The team of property professionals who many have previously worked in an estate agency setting and now form a cohesive team of property professionals who work in a fun vibrant and fast moving environment where we passionately live and breathe property sales. You will be responsible for managing the sale of residential properties with a large network of UK based estate agency partners. At The New Homes Group no two days are ever the same, you will be working in a fun and fast paced environment, your hard work and commitment provides you with an outstanding opportunity to contribute and benefit from a generous shared team bonus scheme, additionally we pride ourselves on providing unrivalled long term career opportunities. Its worth noting that many of our team have been with us for many years and have grown within the business to promotion and enjoy fulfilling and rewarding careers Key Benefits: Extensive induction coupled with an ongoing training, support and development program. Unrivalled opportunities for progression, promotion and personal development in an expanding business. 28 days paid holiday including Bank Holidays. Get your Birthday off each year. (Once Probation Passed) Free onsite parking. Contributory workplace pension. Generous Staff referral bonus scheme. Death in service cover. 24 Hour Wellbeing Employee Assistance Programme. Free Bluecrest prevention plus health screening. Access to discounts platform, Perks at Work Access to self-funded Health Care plan Discounted medical assessment Health Screening Discounted Gym Membership Discounts on estate agency, mortgage, conveyancing, and surveying services Salary Sacrifice Personal Car Leasing Scheme available. The New Homes Group is recognised as an employer of choice by over 500 employees and we are proud of their ongoing loyalty and commitment. So if you love property as much as we do then click apply now or feel free to give Suzanne James our Talent Acquisition Consultant a call on 66 for a confidential chat
Support Worker South Tyneside STEP Permanent, Full time (37.5 hpw) Pay 12.00 per hour, 23,464 per annum, with brilliant benefits including a health cash plan! Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Support Worker, you?ll be at the heart of supporting our customers (aged 18+) who have complex needs and mental health needs to develop their skills to live more independently in the community. You?ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as a Support Worker Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. We support customers to improve their mental health, maintain independence and carry out activities of their choice. Supporting a patch area within our services and support our customers within a befriending setting. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. There?s no rushing from one customer to the next here! Plenty of time to work together with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for one of the top ten Great Place to Work in the UK! You bring Passion to support our customers to live their best life, working together with an eye for detail Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children The ability to work on your own initiative, remain calm under pressure and have a resilient approach You will have some experience in safeguarding, risk assessments, confidentiality, and support plans. Recognise every customer is different and you?re able to adopt a flexible, personal approach, listening to customers to understand their needs Able to use technology to update support plans, complete online learning and to collaborate with colleagues. You?ll need an Enhanced DBS check done and we pay for that. Our team You?d be working for Nicole who is our Senior Client Service Manager. Nicole was a Support Worker and has progressed to Senior Management thanks to the opportunities within Home Group. We have a fabulous team of 7 Support Coordinators and Housing management here at South Tyneside STEP. We don?t only look out for our customers we look out for each other too. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days annual leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)
May 05, 2024
Full time
Support Worker South Tyneside STEP Permanent, Full time (37.5 hpw) Pay 12.00 per hour, 23,464 per annum, with brilliant benefits including a health cash plan! Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer?s life for the better? As our Support Worker, you?ll be at the heart of supporting our customers (aged 18+) who have complex needs and mental health needs to develop their skills to live more independently in the community. You?ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as a Support Worker Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. We support customers to improve their mental health, maintain independence and carry out activities of their choice. Supporting a patch area within our services and support our customers within a befriending setting. Carrying out risk assessments, support planning, goal setting and regular reviews. Cuppas, chats and catch ups. There?s no rushing from one customer to the next here! Plenty of time to work together with colleagues too. Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for one of the top ten Great Place to Work in the UK! You bring Passion to support our customers to live their best life, working together with an eye for detail Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children The ability to work on your own initiative, remain calm under pressure and have a resilient approach You will have some experience in safeguarding, risk assessments, confidentiality, and support plans. Recognise every customer is different and you?re able to adopt a flexible, personal approach, listening to customers to understand their needs Able to use technology to update support plans, complete online learning and to collaborate with colleagues. You?ll need an Enhanced DBS check done and we pay for that. Our team You?d be working for Nicole who is our Senior Client Service Manager. Nicole was a Support Worker and has progressed to Senior Management thanks to the opportunities within Home Group. We have a fabulous team of 7 Support Coordinators and Housing management here at South Tyneside STEP. We don?t only look out for our customers we look out for each other too. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What?s in it for you? 34 days annual leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Colleagues really matters to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)
Customer Service Team Leader Loughton, Essex Full time, Permanent 30,000 - 34,000 PA depending on experience Working for a Social Housing Contractor Must have a Full UK Driving License and access to your own Vehicle Hybrid working The purpose of the role: Due to growth within the team, we are looking for a team leader to support the team in providing an exceptional experience for our customers. To proactively engage with customers and colleagues to provide a comprehensive customer satisfaction, after care and feedback service. Remuneration : The salary: The ideal candidate will join us on a full-time basis in return for a salary between 30,000 - 34,000 per annum. Exact salary will reflect your experience and skill set. You will also receive other benefits including: - Opportunity to earn a performance related cash bonus of up 15% of salary - Pension scheme contributions set at 7% of salary - Life Insurance cover at 4 x your annual salary - Private healthcare - 25 days a year holiday, plus bank holidays Your key responsibilities will include: 1. Provide leadership and support to the Customer Experience Team (CX Team) 2. Develop, monitor and review performance measures for the CX team, ensuring they function as a high performing team whilst also imbedding company values. 3. Ensure your team is trained and developed to support their requirements and the successful completion of their roles. 4. Promoting high levels of communication with customers within the team and across QPS. 5. Work in partnership with the end client's Complaints Team, resolving complaints in line with the Housing Ombudsman's Complaint Handling Code. 6. Oversee the after-care process during and following damp, mould and condensation works within timescales. Keeping customers updated with appointments and following up with regular checks. 7. Reporting on customer satisfaction following damp, mould and condensation works and monitoring trends. 8. Monitor and compile the outcomes of customer satisfaction surveys for distribution amongst all staff. 9. Learning from feedback by reviewing trends and provide insight into how we can improve the customer experience and share this with other teams. 10. Producing communications to publicise the improvements we have made as a result of feedback from customers and promote positive feedback. 11. Oversee a Customer Panel encouraging customer engagement to review new processes, be involved in testing new systems and handling of complaints. 12. Monitoring and responding to Google Reviews. 13. To visit customers in their home, where necessary, to facilitate the smooth running of repairs or to provide a face-to-face service when dealing with complex complaints. 14. To log and assist the managers with providing evidence regarding Legal Disrepair claims and ensuring any timescales for replies are met. 15. To represent us professionally in meetings and forums. 16. To undertake flexible working patterns as required to provide effective, customer-focussed services. 17. To provide cover in terms of administration and general cover on the phones as required Corporate 18. Ensure our customer service and delivery is excellent and continually improves. 19. Ensure that our instruction and policies are implemented. 20. Demonstrate our governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, and equality are maintained. 21. Participate in projects to achieve the most effective services possible for the community, partners and the organisation. Duties should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other duties, commensurate with the grading of the post, without changing the general character of the post. Required knowledge and skills: General maintenance, repairs and damp & mould knowledge advantageous, but not essential. Good communication and social skills with a strong customer focus. To maintain an effective and professional approach at all times. Work with colleagues, other staff, customers and partners to provide efficient and effective services. Ability to problem solve, balancing customer needs with targets and constraints. Provide advice and guidance to customers. Manage and prioritise own workload to take account of conflicting and changing demands and to meet established deadlines. Ability to challenge constructively and positively. Good knowledge of ICT systems, including software packages such as Microsoft Excel, PowerPoint etc. Ability to create insightful reports on customer feedback data and ability to evaluate and draw out conclusion Knowledge within the Social Housing Sector Required qualifications and experience: An experienced Team Leader who can engage their team to continuously improve and deliver a first-class customer experience. Previous experience of working in a customer-focussed environment. Experience of handling feedback from first contact through to a successful resolution. Experience of dealing with complex situations. Previous experience of dealing with feedback from customers over the phone, in writing and in person. Relevant qualification or equivalent working experience in complaint handling and customer service. Demonstrate a good awareness of safeguarding issues commensurate with the role. A satisfactory DBS check is required as part of this role Full driving licence Access to a vehicle, for travel to and from sites with business use insurance. Customer Service Team Leader Loughton, Essex Full time, Permanent 30,000 - 34,000 PA depending on experience Working for a Social Housing Contractor Must have a Full UK Driving License and access to your own Vehicle Hybrid working
May 05, 2024
Full time
Customer Service Team Leader Loughton, Essex Full time, Permanent 30,000 - 34,000 PA depending on experience Working for a Social Housing Contractor Must have a Full UK Driving License and access to your own Vehicle Hybrid working The purpose of the role: Due to growth within the team, we are looking for a team leader to support the team in providing an exceptional experience for our customers. To proactively engage with customers and colleagues to provide a comprehensive customer satisfaction, after care and feedback service. Remuneration : The salary: The ideal candidate will join us on a full-time basis in return for a salary between 30,000 - 34,000 per annum. Exact salary will reflect your experience and skill set. You will also receive other benefits including: - Opportunity to earn a performance related cash bonus of up 15% of salary - Pension scheme contributions set at 7% of salary - Life Insurance cover at 4 x your annual salary - Private healthcare - 25 days a year holiday, plus bank holidays Your key responsibilities will include: 1. Provide leadership and support to the Customer Experience Team (CX Team) 2. Develop, monitor and review performance measures for the CX team, ensuring they function as a high performing team whilst also imbedding company values. 3. Ensure your team is trained and developed to support their requirements and the successful completion of their roles. 4. Promoting high levels of communication with customers within the team and across QPS. 5. Work in partnership with the end client's Complaints Team, resolving complaints in line with the Housing Ombudsman's Complaint Handling Code. 6. Oversee the after-care process during and following damp, mould and condensation works within timescales. Keeping customers updated with appointments and following up with regular checks. 7. Reporting on customer satisfaction following damp, mould and condensation works and monitoring trends. 8. Monitor and compile the outcomes of customer satisfaction surveys for distribution amongst all staff. 9. Learning from feedback by reviewing trends and provide insight into how we can improve the customer experience and share this with other teams. 10. Producing communications to publicise the improvements we have made as a result of feedback from customers and promote positive feedback. 11. Oversee a Customer Panel encouraging customer engagement to review new processes, be involved in testing new systems and handling of complaints. 12. Monitoring and responding to Google Reviews. 13. To visit customers in their home, where necessary, to facilitate the smooth running of repairs or to provide a face-to-face service when dealing with complex complaints. 14. To log and assist the managers with providing evidence regarding Legal Disrepair claims and ensuring any timescales for replies are met. 15. To represent us professionally in meetings and forums. 16. To undertake flexible working patterns as required to provide effective, customer-focussed services. 17. To provide cover in terms of administration and general cover on the phones as required Corporate 18. Ensure our customer service and delivery is excellent and continually improves. 19. Ensure that our instruction and policies are implemented. 20. Demonstrate our governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, and equality are maintained. 21. Participate in projects to achieve the most effective services possible for the community, partners and the organisation. Duties should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other duties, commensurate with the grading of the post, without changing the general character of the post. Required knowledge and skills: General maintenance, repairs and damp & mould knowledge advantageous, but not essential. Good communication and social skills with a strong customer focus. To maintain an effective and professional approach at all times. Work with colleagues, other staff, customers and partners to provide efficient and effective services. Ability to problem solve, balancing customer needs with targets and constraints. Provide advice and guidance to customers. Manage and prioritise own workload to take account of conflicting and changing demands and to meet established deadlines. Ability to challenge constructively and positively. Good knowledge of ICT systems, including software packages such as Microsoft Excel, PowerPoint etc. Ability to create insightful reports on customer feedback data and ability to evaluate and draw out conclusion Knowledge within the Social Housing Sector Required qualifications and experience: An experienced Team Leader who can engage their team to continuously improve and deliver a first-class customer experience. Previous experience of working in a customer-focussed environment. Experience of handling feedback from first contact through to a successful resolution. Experience of dealing with complex situations. Previous experience of dealing with feedback from customers over the phone, in writing and in person. Relevant qualification or equivalent working experience in complaint handling and customer service. Demonstrate a good awareness of safeguarding issues commensurate with the role. A satisfactory DBS check is required as part of this role Full driving licence Access to a vehicle, for travel to and from sites with business use insurance. Customer Service Team Leader Loughton, Essex Full time, Permanent 30,000 - 34,000 PA depending on experience Working for a Social Housing Contractor Must have a Full UK Driving License and access to your own Vehicle Hybrid working
Multi branch large independent agent is looking for a strong and confident New Homes Sales Manager to support their busy and growing New Homes department in the Herefordshire region. Reporting to the Regional Sales Director you will be working alongside the group estate agency and lettings department to drive market share and income. Attending the new home sites regularly to maintain strong client relationships and to provide market insights and feedback to ensure that pricing strategies are accurate. As a New Homes Sales Manager with a 'hands on approach' who enjoys leading from the front you will be responsible for the day to day management and activities of the new homes sales team, who can be based on site, centrally or within the group agency network if offices. As a New Homes Sales Manager you already possess the ability to secure profitable new instructions and sales opportunities which you use to motivate those in your team to attain key performance targets. You have high standards and enjoy working with autonomy and are comfortable presenting at all levels where you can bring your passion and ideas to ensure the new homes department remains successful and progressive. Responsibilities for this New Homes Sales Manager role will include: To develop the New Homes business opportunities Attend New Homes 'pitches' and secure profitable instructions Responsible for New Homes register, sales activities and pipeline Client management for New Homes developers and clients Build strong internal relationships to ensure New Homes is a prominent department Skills & Experience for this New Homes Sales Manager role: Ability to secure profitable instructions High standards of personal presentation Skilled manager who can motivate and lead a team Passion and enthusiasm to deliver exceptional service Produce ideas to ensure success and progress of the department Benefits for this New Homes Sales Manager role include: £40,000 basic salary OTE £70,000 (excellent commission and bonus structure) Uncapped commission and bonus incentives Career progression within a fast growing department Monday to Friday operation Personal private health care (upon completion of successful probation) Contact: If you are interested in this role as an New Homes Sales Manager, please contact Sally Asling at Rayner Personnel (phone number removed) and forward your cv to: sally.asling removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
May 05, 2024
Full time
Multi branch large independent agent is looking for a strong and confident New Homes Sales Manager to support their busy and growing New Homes department in the Herefordshire region. Reporting to the Regional Sales Director you will be working alongside the group estate agency and lettings department to drive market share and income. Attending the new home sites regularly to maintain strong client relationships and to provide market insights and feedback to ensure that pricing strategies are accurate. As a New Homes Sales Manager with a 'hands on approach' who enjoys leading from the front you will be responsible for the day to day management and activities of the new homes sales team, who can be based on site, centrally or within the group agency network if offices. As a New Homes Sales Manager you already possess the ability to secure profitable new instructions and sales opportunities which you use to motivate those in your team to attain key performance targets. You have high standards and enjoy working with autonomy and are comfortable presenting at all levels where you can bring your passion and ideas to ensure the new homes department remains successful and progressive. Responsibilities for this New Homes Sales Manager role will include: To develop the New Homes business opportunities Attend New Homes 'pitches' and secure profitable instructions Responsible for New Homes register, sales activities and pipeline Client management for New Homes developers and clients Build strong internal relationships to ensure New Homes is a prominent department Skills & Experience for this New Homes Sales Manager role: Ability to secure profitable instructions High standards of personal presentation Skilled manager who can motivate and lead a team Passion and enthusiasm to deliver exceptional service Produce ideas to ensure success and progress of the department Benefits for this New Homes Sales Manager role include: £40,000 basic salary OTE £70,000 (excellent commission and bonus structure) Uncapped commission and bonus incentives Career progression within a fast growing department Monday to Friday operation Personal private health care (upon completion of successful probation) Contact: If you are interested in this role as an New Homes Sales Manager, please contact Sally Asling at Rayner Personnel (phone number removed) and forward your cv to: sally.asling removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Are you looking for a fulfilling & rewarding career? Vibrance has an exciting opportunity for a Service Manager to join our team in Woodford Green . You will join us on a full-time basis, and in return, you will receive a competitive salary of £38,000 per annum, plus benefits. You will be responsible for 2 services located within 5 minutes' walk of each other. Blueberry Close and Glengall Rd are registered care homes providing 24-hour care for adults with learning and physical disabilities. We are proud to have earned both the Investors in People Gold accreditation and ranked in the Sunday Times 'Best Companies to work for' list. About our Service Manager role: As our Service Manager,you will support and enable people with Learning Disabilities to actively participate within the community at large, working within 'Vibrances' core values. We are looking for a candidate who has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed, and monitored. You will manage and supervise a dispersed staff team and ensure the co-ordination and delivery of a high-quality flexible service for people living in the community that best meets the needs of these individuals. You will be expected on occasion to work some shifts and weekends when either service needs the additional support of the manager. Responsibilities as our Service Manager will include: Manage the quality of service provided and implementing improvements that reflect the needs of the Service Users Managing the care support provided to the Service Users in a non-judgemental way based upon trust, honesty, transparency, and professional standards Supporting Service Users with all daily living tasks and outings as appropriate and development reviews Supporting people when out in the community and promoting a better understanding and awareness of Learning Difficulties and Physical disability issues in the general community Liaising with other agencies / professional bodies, e.g. Community Learning Disability Services (CLDS), Commissioning Services, Social workers, Occupational Therapists & Physiotherapists to achieve common goals & highlighting any areas of concern. Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body Legislation, in both written, electronic and multimedia form as appropriate. Challenging institutional models of care and behaviour, encouraging and developing innovation In return for your skills, knowledge, and experience, you'll enjoy: A comprehensive training programme Generous holiday entitlement Pension scheme Rewards and recognition for your service AIG Lifeworks Work-life Assistance (24 hours) Enhanced Maternity & Paternity Pay Flexible Working Options (Subject to service requirements) Learning & Development Mindful Employer Positive about Disability DBS online applications paid by Vibrance Long Service Awards Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities. To join us as our Service Manager please click 'apply' now. We'd love to hear from you!
May 05, 2024
Full time
Are you looking for a fulfilling & rewarding career? Vibrance has an exciting opportunity for a Service Manager to join our team in Woodford Green . You will join us on a full-time basis, and in return, you will receive a competitive salary of £38,000 per annum, plus benefits. You will be responsible for 2 services located within 5 minutes' walk of each other. Blueberry Close and Glengall Rd are registered care homes providing 24-hour care for adults with learning and physical disabilities. We are proud to have earned both the Investors in People Gold accreditation and ranked in the Sunday Times 'Best Companies to work for' list. About our Service Manager role: As our Service Manager,you will support and enable people with Learning Disabilities to actively participate within the community at large, working within 'Vibrances' core values. We are looking for a candidate who has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed, and monitored. You will manage and supervise a dispersed staff team and ensure the co-ordination and delivery of a high-quality flexible service for people living in the community that best meets the needs of these individuals. You will be expected on occasion to work some shifts and weekends when either service needs the additional support of the manager. Responsibilities as our Service Manager will include: Manage the quality of service provided and implementing improvements that reflect the needs of the Service Users Managing the care support provided to the Service Users in a non-judgemental way based upon trust, honesty, transparency, and professional standards Supporting Service Users with all daily living tasks and outings as appropriate and development reviews Supporting people when out in the community and promoting a better understanding and awareness of Learning Difficulties and Physical disability issues in the general community Liaising with other agencies / professional bodies, e.g. Community Learning Disability Services (CLDS), Commissioning Services, Social workers, Occupational Therapists & Physiotherapists to achieve common goals & highlighting any areas of concern. Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body Legislation, in both written, electronic and multimedia form as appropriate. Challenging institutional models of care and behaviour, encouraging and developing innovation In return for your skills, knowledge, and experience, you'll enjoy: A comprehensive training programme Generous holiday entitlement Pension scheme Rewards and recognition for your service AIG Lifeworks Work-life Assistance (24 hours) Enhanced Maternity & Paternity Pay Flexible Working Options (Subject to service requirements) Learning & Development Mindful Employer Positive about Disability DBS online applications paid by Vibrance Long Service Awards Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities. To join us as our Service Manager please click 'apply' now. We'd love to hear from you!
More details Group Internal Audit Manager Salary: From £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. About the team: The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. The team will work with management to: • identify and quantify risk and the controls necessary to manage such risks • identify control deficiencies and weaknesses and to bring them to the attention of management • identify non-compliance with Jisc's policies and procedures • identify areas of good practice and share across Jisc to ensure that processes are efficient and offer good value for money to members and funders The service may also undertake work for other sector agencies such as QAA on an ad-hoc basis. About the role: As Group Internal Audit Manager, you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function • Working with all directorates in Jisc to develop an internal audit plan which covers Jisc's main areas of risk • Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management • Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities • Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc's internal controls and processes • Line managing the internal auditor Key Skills and Experience: • Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas • In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial • Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen • A track record of leading a team, ideally within an internal audit function • Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards • Knowledge of enterprise risk management, risks and controls. • Problem solving skills to analyse operational, financial and non-financial information. • Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion: We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 16/02/2024 Job Ref ST-GAM0702 Location Hybrid - Any of our hubs - UK Function Legal and governance Salary From £60,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35 hours
May 05, 2024
Full time
More details Group Internal Audit Manager Salary: From £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. About the team: The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. The team will work with management to: • identify and quantify risk and the controls necessary to manage such risks • identify control deficiencies and weaknesses and to bring them to the attention of management • identify non-compliance with Jisc's policies and procedures • identify areas of good practice and share across Jisc to ensure that processes are efficient and offer good value for money to members and funders The service may also undertake work for other sector agencies such as QAA on an ad-hoc basis. About the role: As Group Internal Audit Manager, you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function • Working with all directorates in Jisc to develop an internal audit plan which covers Jisc's main areas of risk • Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management • Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities • Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc's internal controls and processes • Line managing the internal auditor Key Skills and Experience: • Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas • In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial • Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen • A track record of leading a team, ideally within an internal audit function • Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards • Knowledge of enterprise risk management, risks and controls. • Problem solving skills to analyse operational, financial and non-financial information. • Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion: We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 16/02/2024 Job Ref ST-GAM0702 Location Hybrid - Any of our hubs - UK Function Legal and governance Salary From £60,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35 hours
More details Job title: Head of Risk Management Salary: From £45,000 to £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The Office of the Chief Executive is a dynamic group for the Chief executive office directorate. The risk and internal audit functions work closely to improve engagement and compliance with the functions across Jisc, and work closely with leaders of the Legal, Information Security and Data Protection teams to surface risks and issues impacting across the business and work together to manage these in the most efficient and productive way possible. The EPMO ensures that the organisation chooses the right projects and programmes to achieve strategic objectives. It also provides a framework, resources and skills to ensure that projects and programmes are planned and delivered consistently and to the highest possible standard. Risk management forms a key part of this. About the role: As our Head of Risk Management, your role is pivotal to providing the business and stakeholders assurances that risks are being managed within agreed risk appetite tolerances. You will manage a team and have a visible profile across the organisation, working with colleagues to support in the education and overall understanding and implementation of risk management principles and frameworks. Your key responsibilities will include but not be limited to: • Taking responsibility for embedding risk management framework and tools across Jisc, ensuring engagement at all levels - strategic, operational, directorate, programme and project. • Accountability for improving and developing risk processes and risk management platforms to manage, analyse and report risks internally and to our Audit and Risk Management Committee and Jisc Board; and developing policies, systems, processes and tools as the business changes and develops and ensure they remain up to date and relevant. • Developing escalation frameworks from project/programme to directorate or operational level and providing training, expertise and guidance across the business on management of risks, issues and opportunities. • Embedding risk appetite into risk framework and ensuring the risk appetite is up to date and aligned with business strategy and priorities. • Overseeing and monitoring all risk management activities across the organisation to ensure compilance with the agreed risk framework from senior leadership to project level. • The development of the risk framework and risk management as a tool for decision making and support senior managers across Jisc plan for this and implement it with their teams; as well as growing the risk register manager model within the risk framework, upskilling colleagues and growing risk maturity across the business. • Ensuring the risk framework and risk management practices within the business are compliant with ISO9001 and ISO27001 standards. Participate in internal and external audits as required to demonstrate and evidence compliance. Key Skills and Experience: • Substantial experience in risk management and risk management design and implementation • Experience in creation and management of high-level, trust based partnerships across the organisation • Proven experience in developing and implementing risk frameworks • Experience in project management and software implementation, from requirement gathering through to procurement, implementation, launch, training and embedding • Experience in presenting, leading and facilitation of risk workshops and use of risk management tools • Experience in writing policy documents and designing processes that are efficient and effective • Experience of using Pentana risk management tool desirable Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion: We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.We advertised this role on 6th March 2024 Job Ref ST-HORM2602 Location Hybrid - Any of our hubs - UK Function Professional Services Salary Salary: From £45,000 to £60,000 per annum, negotiable depending on experience Status Full Time Type Permanent Hours 35 hours
May 05, 2024
Full time
More details Job title: Head of Risk Management Salary: From £45,000 to £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The Office of the Chief Executive is a dynamic group for the Chief executive office directorate. The risk and internal audit functions work closely to improve engagement and compliance with the functions across Jisc, and work closely with leaders of the Legal, Information Security and Data Protection teams to surface risks and issues impacting across the business and work together to manage these in the most efficient and productive way possible. The EPMO ensures that the organisation chooses the right projects and programmes to achieve strategic objectives. It also provides a framework, resources and skills to ensure that projects and programmes are planned and delivered consistently and to the highest possible standard. Risk management forms a key part of this. About the role: As our Head of Risk Management, your role is pivotal to providing the business and stakeholders assurances that risks are being managed within agreed risk appetite tolerances. You will manage a team and have a visible profile across the organisation, working with colleagues to support in the education and overall understanding and implementation of risk management principles and frameworks. Your key responsibilities will include but not be limited to: • Taking responsibility for embedding risk management framework and tools across Jisc, ensuring engagement at all levels - strategic, operational, directorate, programme and project. • Accountability for improving and developing risk processes and risk management platforms to manage, analyse and report risks internally and to our Audit and Risk Management Committee and Jisc Board; and developing policies, systems, processes and tools as the business changes and develops and ensure they remain up to date and relevant. • Developing escalation frameworks from project/programme to directorate or operational level and providing training, expertise and guidance across the business on management of risks, issues and opportunities. • Embedding risk appetite into risk framework and ensuring the risk appetite is up to date and aligned with business strategy and priorities. • Overseeing and monitoring all risk management activities across the organisation to ensure compilance with the agreed risk framework from senior leadership to project level. • The development of the risk framework and risk management as a tool for decision making and support senior managers across Jisc plan for this and implement it with their teams; as well as growing the risk register manager model within the risk framework, upskilling colleagues and growing risk maturity across the business. • Ensuring the risk framework and risk management practices within the business are compliant with ISO9001 and ISO27001 standards. Participate in internal and external audits as required to demonstrate and evidence compliance. Key Skills and Experience: • Substantial experience in risk management and risk management design and implementation • Experience in creation and management of high-level, trust based partnerships across the organisation • Proven experience in developing and implementing risk frameworks • Experience in project management and software implementation, from requirement gathering through to procurement, implementation, launch, training and embedding • Experience in presenting, leading and facilitation of risk workshops and use of risk management tools • Experience in writing policy documents and designing processes that are efficient and effective • Experience of using Pentana risk management tool desirable Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion: We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.We advertised this role on 6th March 2024 Job Ref ST-HORM2602 Location Hybrid - Any of our hubs - UK Function Professional Services Salary Salary: From £45,000 to £60,000 per annum, negotiable depending on experience Status Full Time Type Permanent Hours 35 hours
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 05, 2024
Full time
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible