Tea Room Assistant

Job title: Tea Room Assistant working with adults with learning disabilities

Responsible to: Directors

Hours of work: Monday to Friday during this coming summer holiday Salary: £12.71p/h

Benefits: Pensions scheme, annual leave, Bank holidays off, in house and external training, Discounted food/beverages.

Dramatize Tea Room provides and enables adults with learning disabilities the opportunity to gain work experience and training required to progress to paid employment; enabling everyone to take a full and active role in our community.

We are currently seeking a Tea Room Assistant to join our team who enjoys working in a lively, fun, caring and sometimes challenging environment, undertaking a variety of tasks with young adults with learning disabilities.

Responsibilities:

• To build and maintain good relationships with students, displaying good communication & listening skills, to ensure they are provided with an effective communication network.

Ensuring the individual needs of students are met, providing opportunities for individuals to use their skills and enhance their quality of life, whilst maintaining their independence and privacy.

To always display a caring, sensitive and approachable nature and to approach work with empathy and patience whilst being creative, organised and reliable in your approach to work. To always act in a professional manner to customers, staff and students.

To help to create a warm and friendly atmosphere within Dramatize, which allows & encourages students to develop to their full potential and promote positive teamwork with your colleagues and outside professionals by guaranteeing all situations are approached in a positive, open and empathetic way ensuring our students are at the forefront of every decision.

• To be confident in leading our students to ensure the team have the capability and confidence to deliver their role.
• To champion customer service by listening and responding to customers.
• To represent our Tea Room and our students to the highest standard in person, online and via social media sites.
• To be confident in bringing new ideas for our Tea Room menu.
• Have a high standard of baking and knowledge within a working kitchen.
• To take responsibility in ensuring that all the baking reflects the high quality and craft that make our products world class, following our recipe guidelines and recognising and reporting any issues
• To ensure the team are following all policies and procedures for the food safety system, due diligence, and HACCP system.
• To champion our Tea Room becoming as green as possible and cutting back on food waste.
• You will be encouraged to live the culture of everything we do, we do as a team

Requirements:

• The ability and willingness to build good relationships with our students, our team and customers.
• To be willing to provide personal care to our students.
• To have patience and be willing to be flexible within your role.
• The eagerness to develop your skill set.
• To have a passion for promoting our student's independence and opportunities.
• To have previous experience working within the hospitality sector.
• To be energetic and proactive and an ambition for progression within your role.
• The ability to follow instructions and carry out clear guidelines.
• To be able to manage a budget.
• To use your own initiative, as well as apart of a team.
• To be able to drive.

All successful candidates will be subject to an Enhanced DBS check which will include a check against the Barred adult list. We also require two references from previous employers or education providers.