Job Description
About the job
Job summary
Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.
Build a Career in Property with HMRC Estates
Estates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.
Job description
In this role, you will be responsible for assuring the efficient and effective management of all aspects of operational security for sites within your area of responsibility.
You will contribute to managing the contract by being responsible for monitoring and reporting Key Performance Indicators associated with HRMC's external security service providers .
You will ensure that day-to-day responsibilities for building related operational security obligations are met in accordance with the National Security Policies, including those policies that are owned by other directorates and government departments.
You will operate in line with HMRC's strategy, Government standards and industry best practice to promote and enhance site security and preparedness to keep HMRC's people, assets, and buildings safe and secure.
Person specification
Key Responsibilities
If one of the following is not already held, there is an expectation to complete the following:
Behaviours
We'll assess you against these behaviours during the selection process:
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Behaviour-based questions and Strength-based questions to explore what you enjoy and your motivations relevant to the role.
This is an example of a strengths-based question :
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place face to face at Bristol - Regional Centre. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
. click apply for full job details
Job summary
Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.
Build a Career in Property with HMRC Estates
Estates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.
Job description
In this role, you will be responsible for assuring the efficient and effective management of all aspects of operational security for sites within your area of responsibility.
You will contribute to managing the contract by being responsible for monitoring and reporting Key Performance Indicators associated with HRMC's external security service providers .
You will ensure that day-to-day responsibilities for building related operational security obligations are met in accordance with the National Security Policies, including those policies that are owned by other directorates and government departments.
You will operate in line with HMRC's strategy, Government standards and industry best practice to promote and enhance site security and preparedness to keep HMRC's people, assets, and buildings safe and secure.
Person specification
Key Responsibilities
- Identify, record, and analyse all building related security risks.
- Undertake Level One Security Assurance in line with documented processes.
- Work with the stakeholders to support and progress Security initiatives and project work.
- Produce and maintain building security management documentation.
- Undertake regular security reviews to ensure controls are adequate and meet existing standards and emerging threats and risks.
- Work closely with the supplier with day to day activities and performance assurance.
- Collaborate with stakeholders to ensure the effective and efficient delivery of physical security posture.
- Support and collaborate with the incident manager with operational security incidents in line with HMRC and cross government guidelines.
- Actively engage in any security exercises and initiatives Communicate security status, updates, risk and issues.
- Proactively seek out and develop and expand contacts and networks and share best practice from lessons learnt and networking in order to drive continuous improvement.
- Be visible and provide Security SME (Subject Matter Expert) advice.
- Management security systems access and disclosure of information in line with guidance.
- On-call requirement for out of hours cover.
- Experience and knowledge of an operational security environment.
- Experience of contract management skills.
- Experience of customer relationship management including dealing with a diverse range of stakeholders.
- Proven track record of analysing and resolving problems, developing opportunities, and implementing innovate solutions/approaches.
- Able to demonstrate personal self-development.
- Knowledge of operational security risk management.
If one of the following is not already held, there is an expectation to complete the following:
- BTEC level 5 in Security Management within 2 years.
- Contract Management Foundation Level within 6 months.
- Threat and Risk Analysis Training Pathway incorporating BTEC Level 4 in Security Coordination and Design within 2 years.
- Membership of the security institute.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
- Managing a Quality Service
- Delivering at Pace
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV, to include your Job History, Full Qualification Details and Previous Skills/Experience.
- A 750-word Personal Statement, describing how your Skills and Experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification.
- In the event of a large number of applications being received, an initial sift may be held onyour CV.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Behaviour-based questions and Strength-based questions to explore what you enjoy and your motivations relevant to the role.
This is an example of a strengths-based question :
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place face to face at Bristol - Regional Centre. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
. click apply for full job details
About HMRC