Borderless is simplifying the complexity of global immigration, starting with the UK.
Immigration is one of the most important - and most broken - systems in the global economy. It's shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.
Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.
Backed by Entrepreneur First and Backed.VC, we're already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.
Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role overviewThis is a pivotal leadership position designed to cement Borderless as a top-tier immigration authority and a trusted partner for enterprise-level organisations. You will serve as our most senior expert, providing strategic guidance to high-stakes customers while mentoring our team of Immigration Advisers to ensure excellence across all casework.
What you'll be doingAct as the final point of authority and sign-off for complex immigration matters, providing the decisive expertise required for high-stakes cases.
Drive net revenue retention and customer loyalty by ensuring every client receives expert-led, accurate, and strategic immigration guidance.
Lead, mentor, and upskill the Immigration Adviser team, ensuring they remain at the forefront of Home Office regulations and industry best practices.
Support the sales and customer success teams by joining enterprise account calls, building immediate credibility with large-scale organisations.
Represent Borderless as a thought leader by running webinars and producing insights that translate complex legislative changes into actionable business advice.
Collaborate with senior leadership to refine our immigration function's structure and operational strategy as we scale upmarket.
Extensive senior-level experience within a reputable law firm or directly within the Home Office, specifically focused on UK immigration.
Active IAA accreditation with a deep understanding of the current regulatory landscape and compliance requirements.
Proven leadership capabilities, with the confidence to take full accountability for complex legal decisions and team performance.
A track record of supporting corporate clients and the ability to build trust with senior stakeholders in large organisations.
Exceptional communication skills, capable of translating technical legal nuances into clear, commercially minded advice for customers and internal teams.
A proactive mentoring style, with a genuine interest in developing the talent and technical expertise of junior colleagues.
30 minute mock interview with talent
45 minute interview with the hiring manager
60 minute final onsite interview