Performance & Development Specialist

We are recruiting for a Performance and Development Specialist to join our team at the Capita Health Assessment Advisor Service (HAAS).

Job title: Performance & Development Specialist

• Identify learning needs and capability gaps, using performance data and stakeholder insight to shape learning priorities.
• Design engaging learning solutions across classroom, virtual, digital and blended learning environments.
• Develop learning materials, toolkits and resources that support performance and capability development.
• Facilitate workshops, onboarding programmes and development events both virtually and face-to-face.
• Partner with managers, subject matter experts and stakeholders to deliver impactful learning solutions.
• Lead learning and development projects from concept through to implementation and evaluation.
• Maximise the use of learning technology and the FUSE platform to create engaging learning experiences.
• Measure learning impact, using feedback and data to drive continuous improvement.

• Proven experience designing and delivering engaging learning solutions, including blended and digital learning.
• Strong facilitation and presentation skills, both virtually and face-to-face.
• Experience using Learning Management Systems (LMS) and learning technologies.
• Excellent stakeholder management, communication and relationship-building skills.
• Strong project management, organisational and problem-solving abilities.
• Able to analyse data and translate insights into meaningful learning solutions.
• Proficient in Microsoft 365, including Teams, PowerPoint, Excel and Copilot.
• Adaptable, resilient and passionate about improving performance through learning.
• Desirable CIPD Level 3 or 5 qualification (or working towards).
• Experience with learning authoring tools such as Articulate Rise, Storyline, Synthesia or ElevenLabs.
• Knowledge of adult learning principles and instructional design.
• Coaching and/or mentoring experience.
• Experience developing blended and digital learning programmes.

The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive benefits.

• A competitive basic salary of up to £36, days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us.

We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team -

Location: Home-Based - GBR , United Kingdom

Time Type: Full time

Contract Type: Permanent

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.