Workforce Systems Lead The Christie NHS Foundation Trust The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions.
Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation.
The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff.
As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making.
The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements.
You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value.
A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making.
The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience.
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Salary & Contract Company: The Christie NHS Foundation Trust Salary: £39,959 - £48,117 pro rata, per annum Hours: Full-time Location: Withington, M20 4BX Job type: Contract Posting date: 21 Aug 2026 Closing date: 20 Sept 2026
Summary The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions.
Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation.
The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff.
As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making.
The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements.
You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value.
A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making.
The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience.
DUTIES AND RESPONSIBILITIES
- Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems.
- Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff.
- Participate in the development, exercising, maintaining and reviewing of business continuity plans.
- Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace.
Strategy
- Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems.
- Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff.
- Participate in the development, exercising, maintaining and reviewing of business continuity plans.
- Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace.
HR Systems and Processes
- Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required.
- Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro-active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate.
- Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems.
- Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process.
- Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly.
- To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. . click apply for full job details