Charity Shop Manager

• Charity Shop Manager
• Blackheath
• £27000 plus package

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store.

Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team in Slough.

• As Shop Manager, you will drive sales and customer experience.
• You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
• Manage day-to-day shop operations.
• Lead, motivate, and train a team of volunteers.
• Drive donations and deliver excellent customer service.
• Maintain high visual merchandising and housekeeping standards.
• Monitor financial performance and meet sales targets.
• Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop's financial performance.
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways.
• Manage the team to maximise income from Gift Aid on donated products.
• Maintain an empowered, motivated, and engaged shop team by ensuring that they understand the value of their contribution to the charity.

• Retail management experience ideally in a charity or fashion environment.
• Excellent communication and organisational skills.
• A passion for our cause and the community.
• Ability to work flexibly, including some weekends.

• A rewarding role with real impact.
• Training and support from an experienced team.
• Opportunities to develop retail and management skills.
• Staff discount and holiday allowance.
• 25 days holiday + bank holiday allowance.
• A generous pension.
• Great discounts and rewards through Blue Light Card.
• Life assurance.