Account Development Manager (Hybrid)

This is a consultative Business Development role focused on growing revenue from an existing portfolio of customers within the care sector. You'll identify opportunities to introduce additional services, strengthen client relationships and help drive the continued growth of an expanding division.

Client Details

Our client is a well-established provider of specialist services to organisations operating within the care sector. With a strong reputation and long-standing customer relationships, the business offers a broad portfolio of solutions designed to help clients improve operational performance, manage risk and support growth.

Description

This is a rare opportunity to join a business where the foundations have already been built.

Rather than spending your time cold calling or hunting for new logos, you'll inherit access to an established customer base and focus on identifying opportunities to introduce additional services that can genuinely benefit your clients.

Working closely with internal teams, you'll engage with care home groups and independent care providers, taking the time to understand their challenges and uncover opportunities to add value through a wider portfolio of solutions.

Key responsibilities include:

• Developing revenue from an existing portfolio of customer accounts.
• Identifying and converting cross-selling and upselling opportunities.
• Promoting a range of business services including recruitment, risk management and energy solutions.
• Building relationships with decision-makers across care home groups and care providers.
• Following up on warm leads generated through marketing activity and existing client relationships.
• Conducting client meetings and presentations where appropriate.
• Collaborating with internal stakeholders to deliver the most suitable solutions for customers.
• Supporting the continued growth of an expanding commercial team.

Profile

We're keen to speak with consultative sales professionals who understand how to grow existing accounts and create opportunities through strong relationships.

You don't need to come from the care sector specifically, but you will be able to demonstrate success in developing customer accounts, upselling services and influencing stakeholders.

You will likely have:

• Experience in business development, account management or consultative sales.
• A proven track record of upselling and cross-selling into existing customer accounts.
• The ability to build trust quickly and develop long-term relationships.
• Strong commercial awareness and a solutions-focused mindset.
• Excellent listening skills and the judgement to know when to challenge, when to support and when to progress an opportunity.
• A professional, credible and relationship-led approach.
• Experience selling services, solutions or multiple product lines.

Job Offer

• Competitive basic salary, dependent on experience + commission.
• Hybrid working - two days per week working from home.
• Long-term career development as the commercial function continues to expand.