Quality Assurance Officer - Hybrid

We are seeking a proactive and detail-oriented Quality Assurance Officer on behalf of a client.

Our client is a leading global distributor of pharmaceuticals.

This is a hybrid role

The QA Officer is an integral member of the QA team, providing support to the Responsible Person and the broader QA team with all day-to-day aspects of quality assurance, to ensure high levels of GMDP are maintained. Regular interactions with all departments from Logistics, Warehousing, Customer Service, Sales and Procurement will be required on a day to day basis.

• Salary 34,000 to 40,000 dependent on experience
• Bonus
• Location Watford
• Hours Monday to Friday 8.30am to 5pm or 8am to 4.30pm
• Hybrid working 2 days from home and 3 days on site
• Annual leave: 24 days plus bank holidays

Responsibilities

The role incorporates all areas of the Quality Management System, including

Maintain and control GMDP documentation (SOPs, work instructions, forms) including review cycle, version control and training

Support customer complaint and deviation investigations and root cause analysis

Manage tracking of deviations, CAPAs and change controls

Assist with internal audits of GMDP activities Support supplier and customer qualification, including periodic due diligence checks

Support recall and mock recall activities Assist with the carrying out of audits of external service providers and suppliers

Assist with hosting audits by clients and inspections by regulatory authorities Work closely with warehouse team; complete warehouse compliance checks

Support the preparation for six-monthly Management Review meetings including trend analysis

Experience and Skills Experience

Experience of working in a QA role within Pharma ,wholesale, distribution or manufacturing.

Working knowledge of GDP requirements essential; some knowledge of GMP would be desirable.

Excellent written and verbal communication skills.

Ability to develop strong external relationships and communicate effectively with different audiences, from regulatory authorities, through to customers and service providers.

Ability to develop strong internal relationships and to work collaboratively with the wider internal team.

Committed to the company's ethos of delivering high levels of customer service and building long-term customer and supplier relationships.