Job Description
IT Support Analyst - Newark
Location: Newark Salary: £32-40k DOE
IT Support Analyst / IT Engineer with strong 2nd line IT support, Windows 11, Windows Server, Networking, O365, and Intune experience, is required by a leading company in Newark.
Our client is looking for someone with a can-do attitude who is eager to be in a hands-on role. The role is full-time on site in Newark, but also supporting some of the other offices across the Midlands
Key Skills required:
- Excellent 2nd line IT Support / Service Desk support experience
- Experience supporting Windows 11 and Office 365
- Experience with Windows Server 19 / 22
- Experience with Azure, Intune, Exchange, Hyper-V and Active Directory
- Good working knowledge of support on-prem and configuring hybrid infrastructure environments
- Strong networking experience (e.g., Patching, TCP/IP, Switches, VLANs, Firewalls, etc.)
- Full UK Drivers licence and own car - essential requirement
Key roles and responsibilities:
- Provide 2 line IT Support to staff at all levels, with potential 3 line responsibilities.
- Diagnosis and resolution of IT concerns via remote and on-site methods.
- Deployment of desktop/server software and hardware solutions.
- Enhancement and maintenance of current infrastructure.
- Regular proactive upkeep of server and desktop systems.
- Thorough troubleshooting of user problems.
- Crafting comprehensive support materials.
- Contribution to the routine administration of IT systems.
Not only will you be joining a leading local organisation , you will have plenty of scope for growth and further development, if you wanted to undergo any relevant certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expect level.
Company benefits include but are not limited to:
- 25 days annual leave + Bank Holidays, rising with services
- Private healthcare insurance
- Contributory pension scheme
- Expenses for mileage when applicable
- Death in service life assurance
If you are an experienced 2 Line IT Support Engineer and are keen to join a dynamic team, click 'Apply Now' or send your CV directly to faye dot landells at circlerecruitment dot com
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
