EL / PL / Casualty Claims Adjuster

  • Massenhove Recruitment Limited
  • Aug 20, 2026
Full time Insurance

Job Description

Casualty Field Adjuster - North East

Job Market - Loss Adjusting / Insurance Claims

Casualty Field Adjuster - North East - About the role

This role would suit either a Casualty Adjuster or Investigator seeking a fresh challenge and who is ambitious and can demonstrate an ability to develop the skills and knowledge needed.

This role is Home Based covering caseloads in the North East of England therefore travel in this area is necessary.

Casualty Field Adjuster - Key duties

Liaison with Insurers, Policyholders and Brokers

Investigation of allocated claims in the field or from the desk

Compilation of all necessary evidence and relevant documentation

Preparation of Preliminary Reports detailing the evidence available and commenting upon

Policy Indemnity, Legal Liability, Quantum, and Tactics

Determine appropriate action for resolution of the case

Defend or negotiate settlement where appropriate, within agreed authority limits

Correspond with all parties professionally to proactively progress the case to conclusion

Investigate and handle all cases in accordance with the client's requirements by referral to documented procedures at all times

Maintain a proper reserve at all times by regular review

Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company

All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements

Casualty Field Adjuster - Key requirements

Essential that applicants have strong EL / PL / Casualty Claims experience

Essential that applicants have strong field-based experience

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.