Senior Associate Employment Solicitor Location: Reading Salary: £80,000 - £110,000 + Excellent Benefits Experience: 7+ Years PQE An exciting opportunity has arisen for an experienced Senior Associate Employment Solicitor to join the highly regarded Employment team of a Legal 100 law firm with a strong national presence. Renowned for delivering commercially focused advice to a diverse client base, the team advises national and international businesses, owner-managed companies, charities, educational institutions and senior executives on the full spectrum of employment law matters. This is an excellent opportunity to join a collaborative and ambitious practice recognised for its technical expertise, high-quality work and long-standing client relationships. The Role Working alongside leading Employment Partners, you will advise on a broad range of contentious and non-contentious employment matters, including: Providing strategic day-to-day employment law advice to employers across a range of sectors Advising on complex disciplinary, grievance, performance management and capability issues Managing Employment Tribunal claims from inception through to final hearing Advising on redundancies, restructures, TUPE transfers and business reorganisations Drafting and negotiating employment contracts, service agreements, policies and staff handbooks Advising on the employment aspects of corporate transactions, including mergers, acquisitions and business sales Advising senior executives on settlement agreements, restrictive covenants and exits Supporting business development initiatives and maintaining strong client relationships Supervising and mentoring junior lawyers while contributing to the continued growth of the Employment team About You The successful candidate will have: At least 7+ years' PQE gained within a recognised Employment team. Strong experience advising employer clients on a broad range of employment law matters. Employment Tribunal litigation experience. Excellent technical knowledge combined with strong commercial awareness. Outstanding drafting, negotiation and advocacy skills. Experience managing client relationships and developing new business opportunities. The confidence to supervise junior team members and manage complex matters independently. A proactive, collaborative and client-focused approach. The Firm This Legal 100 law firm has built an outstanding reputation for delivering exceptional legal advice across a wide range of practice areas. With offices nationwide, the firm combines the resources and quality of a national practice with a supportive and collaborative culture. The Employment team is consistently recognised for advising on complex and high-value matters, offering lawyers exposure to premium-quality work, genuine career progression and the opportunity to work alongside recognised experts in the field. What's on Offer? Salary of £80,000 - £110,000 , depending on experience Annual bonus scheme Hybrid and flexible working arrangements Private medical insurance Generous pension contribution Enhanced annual leave entitlement Comprehensive learning and development programme Clear pathway for career progression within a nationally recognised Employment practice High-quality work with an established and loyal client base If you are a Senior Associate Employment Solicitor looking to join a leading Legal 100 firm offering exceptional work, genuine career progression and a supportive culture, we would be delighted to hear from you.
Aug 25, 2026
Full time
Senior Associate Employment Solicitor Location: Reading Salary: £80,000 - £110,000 + Excellent Benefits Experience: 7+ Years PQE An exciting opportunity has arisen for an experienced Senior Associate Employment Solicitor to join the highly regarded Employment team of a Legal 100 law firm with a strong national presence. Renowned for delivering commercially focused advice to a diverse client base, the team advises national and international businesses, owner-managed companies, charities, educational institutions and senior executives on the full spectrum of employment law matters. This is an excellent opportunity to join a collaborative and ambitious practice recognised for its technical expertise, high-quality work and long-standing client relationships. The Role Working alongside leading Employment Partners, you will advise on a broad range of contentious and non-contentious employment matters, including: Providing strategic day-to-day employment law advice to employers across a range of sectors Advising on complex disciplinary, grievance, performance management and capability issues Managing Employment Tribunal claims from inception through to final hearing Advising on redundancies, restructures, TUPE transfers and business reorganisations Drafting and negotiating employment contracts, service agreements, policies and staff handbooks Advising on the employment aspects of corporate transactions, including mergers, acquisitions and business sales Advising senior executives on settlement agreements, restrictive covenants and exits Supporting business development initiatives and maintaining strong client relationships Supervising and mentoring junior lawyers while contributing to the continued growth of the Employment team About You The successful candidate will have: At least 7+ years' PQE gained within a recognised Employment team. Strong experience advising employer clients on a broad range of employment law matters. Employment Tribunal litigation experience. Excellent technical knowledge combined with strong commercial awareness. Outstanding drafting, negotiation and advocacy skills. Experience managing client relationships and developing new business opportunities. The confidence to supervise junior team members and manage complex matters independently. A proactive, collaborative and client-focused approach. The Firm This Legal 100 law firm has built an outstanding reputation for delivering exceptional legal advice across a wide range of practice areas. With offices nationwide, the firm combines the resources and quality of a national practice with a supportive and collaborative culture. The Employment team is consistently recognised for advising on complex and high-value matters, offering lawyers exposure to premium-quality work, genuine career progression and the opportunity to work alongside recognised experts in the field. What's on Offer? Salary of £80,000 - £110,000 , depending on experience Annual bonus scheme Hybrid and flexible working arrangements Private medical insurance Generous pension contribution Enhanced annual leave entitlement Comprehensive learning and development programme Clear pathway for career progression within a nationally recognised Employment practice High-quality work with an established and loyal client base If you are a Senior Associate Employment Solicitor looking to join a leading Legal 100 firm offering exceptional work, genuine career progression and a supportive culture, we would be delighted to hear from you.
This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. Lead a Family team that puts people first At Fosters Solicitors, we believe that great family law is about more than achieving the right legal outcome. It's about supporting people through life's challenges with care, understanding and trusted legal advice. Recognised by The Legal 500 as "incredibly helpful, supportive and highly professional" You'll be joining a firm that places people at the heart of everything it does. Recently named the number one law firm in East Anglia for client recommendation by Legal 500 research, we're proud of the relationships we build with our clients and the supportive culture we've created for our colleagues. This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. About Us Fosters Solicitors, established in 1761, is one of the oldest law firms in England. From our rich heritage, we've grown into a modern, progressive firm that values integrity, professionalism, and exceptional client care. We put our clients, colleagues, and partners at the heart of everything we do. The Opportunity We are looking to appoint an experienced Family Solicitor, Chartered Legal Executive or equivalent professional with significant expertise in privately funded family law. While we would typically expect candidates to have around eight years' experience or more, we welcome applications from individuals who can demonstrate the skills, technical ability and leadership qualities required for the role. This is an exciting opportunity for an experienced lawyer and leader who is looking to take the next step in their career and play a key role in shaping the future of our Family department. We are seeking an enthusiastic and collaborative team player with strong technical expertise and a passion for delivering outstanding client care. You will provide specialist advice across all areas of privately funded family law, with particular experience in advising those with substantial assets and complex financial arrangements arising from relationship breakdown. You will be an empathetic and commercially minded lawyer who can balance exceptional client service with effective leadership and business development. As Head of Family, you will be responsible for leading, developing and growing the department, supporting colleagues to thrive whilst maintaining the high standards of client care and technical expertise that underpin our reputation. This position is being offered on a full-time basis, although applications from candidates seeking part-time or flexible working arrangements will be considered. Main Responsibilities Manage a varied caseload of privately funded family matters, including divorce, financial remedy and children arrangements matters from initial instruction through to resolution. Advise clients on complex and high-value financial matters with sensitivity and professionalism. Conduct detailed legal research and case analysis, including liaising with experts, counsel and the courts where required. Provide empathetic, client-focused support, maintaining regular communication to ensure clients are fully informed and supported throughout the legal process. Ensure clients achieve the best possible outcomes through effective negotiation, strategic thinking and excellent legal advice. Lead and develop the Family team, fostering a positive and collaborative working environment. Supervise, mentor and support junior members of staff, including apprentices and trainee solicitors, helping to develop the next generation of family lawyers. Play an active role in business development by maintaining and developing relationships with existing and prospective referrers and professional contacts. This will include attendance at networking and marketing events where appropriate. Contribute to the strategic direction and growth of the Family department, identifying opportunities to enhance the services we provide to our clients. Why Join Us? At Fosters Solicitors, we believe that supporting our clients starts with supporting our people. We are committed to creating an environment where colleagues can grow professionally, feel valued and enjoy being part of the team. In our first year of participation, Fosters was awarded Silver Accreditation by Best Employers Eastern Region. Based on feedback from our own people, the accreditation reflects our commitment to building a workplace that is positive, inclusive and genuinely supportive. We listen carefully to our team, and that shapes how we grow. We offer: Competitive salary and benefits package. Opportunities for career development and progression. A supportive, inclusive and collaborative working environment. Fosters Solicitors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Aug 25, 2026
Full time
This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. Lead a Family team that puts people first At Fosters Solicitors, we believe that great family law is about more than achieving the right legal outcome. It's about supporting people through life's challenges with care, understanding and trusted legal advice. Recognised by The Legal 500 as "incredibly helpful, supportive and highly professional" You'll be joining a firm that places people at the heart of everything it does. Recently named the number one law firm in East Anglia for client recommendation by Legal 500 research, we're proud of the relationships we build with our clients and the supportive culture we've created for our colleagues. This is a fantastic opportunity for an experienced family lawyer to lead a well-established and respected team, helping to shape its future while continuing to deliver the high standards of client care we're known for. About Us Fosters Solicitors, established in 1761, is one of the oldest law firms in England. From our rich heritage, we've grown into a modern, progressive firm that values integrity, professionalism, and exceptional client care. We put our clients, colleagues, and partners at the heart of everything we do. The Opportunity We are looking to appoint an experienced Family Solicitor, Chartered Legal Executive or equivalent professional with significant expertise in privately funded family law. While we would typically expect candidates to have around eight years' experience or more, we welcome applications from individuals who can demonstrate the skills, technical ability and leadership qualities required for the role. This is an exciting opportunity for an experienced lawyer and leader who is looking to take the next step in their career and play a key role in shaping the future of our Family department. We are seeking an enthusiastic and collaborative team player with strong technical expertise and a passion for delivering outstanding client care. You will provide specialist advice across all areas of privately funded family law, with particular experience in advising those with substantial assets and complex financial arrangements arising from relationship breakdown. You will be an empathetic and commercially minded lawyer who can balance exceptional client service with effective leadership and business development. As Head of Family, you will be responsible for leading, developing and growing the department, supporting colleagues to thrive whilst maintaining the high standards of client care and technical expertise that underpin our reputation. This position is being offered on a full-time basis, although applications from candidates seeking part-time or flexible working arrangements will be considered. Main Responsibilities Manage a varied caseload of privately funded family matters, including divorce, financial remedy and children arrangements matters from initial instruction through to resolution. Advise clients on complex and high-value financial matters with sensitivity and professionalism. Conduct detailed legal research and case analysis, including liaising with experts, counsel and the courts where required. Provide empathetic, client-focused support, maintaining regular communication to ensure clients are fully informed and supported throughout the legal process. Ensure clients achieve the best possible outcomes through effective negotiation, strategic thinking and excellent legal advice. Lead and develop the Family team, fostering a positive and collaborative working environment. Supervise, mentor and support junior members of staff, including apprentices and trainee solicitors, helping to develop the next generation of family lawyers. Play an active role in business development by maintaining and developing relationships with existing and prospective referrers and professional contacts. This will include attendance at networking and marketing events where appropriate. Contribute to the strategic direction and growth of the Family department, identifying opportunities to enhance the services we provide to our clients. Why Join Us? At Fosters Solicitors, we believe that supporting our clients starts with supporting our people. We are committed to creating an environment where colleagues can grow professionally, feel valued and enjoy being part of the team. In our first year of participation, Fosters was awarded Silver Accreditation by Best Employers Eastern Region. Based on feedback from our own people, the accreditation reflects our commitment to building a workplace that is positive, inclusive and genuinely supportive. We listen carefully to our team, and that shapes how we grow. We offer: Competitive salary and benefits package. Opportunities for career development and progression. A supportive, inclusive and collaborative working environment. Fosters Solicitors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Competitive Permanent Full Time (37.5 hours) - Permanent There has never been a more exciting time tojoin Screwfix. Screwfix is one of the UK's most successful and fastest-growing retailers, with over 1,000 stores, revenues of c.£2.5bn and a clear position as the UK & ROI's largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business is driven through our digital ecosystem, with customers moving seamlessly between our website, app, stores, Click & Collect and delivery services. From Sprint, our 20-minute delivery proposition, to personalised digital experiences, we continue to raise the bar for convenience in the trade sector. Last year we launched Screwfix Rewards, now the UK's biggest trade loyalty programme, creating an even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build on that momentum, accelerating app growth, enhancing personalisation, improving customer experience and ensuring Screwfix remains at the forefront of digital retail innovation. The Role As Director of Ecommerce, you will be a senior leader within the Digital & Data function, reporting to our Digital & Data Director. Working closely with them and the wider leadership team, you will define and deliver the next chapter of Screwfix's ecommerce strategy. You will inherit a highly successful digital business, with responsibility for online sales of c.£1.6bn and a significant digital marketing budget. Your remit spans web, app, digital trading, CRO and Sprint, our 20-minute delivery proposition, balancing delivery today with building the capabilities that will drive future growth. As a senior leader, you will also play a critical role in developing and leading a high-performing ecommerce team. We will need a skilled people leader who can inspire, coach and empower colleagues, build strong leadership capability across the function, and create an environment where talent can thrive while delivering outstanding business results. This is a broad commercial and customer leadership role. You will drive performance across key ecommerce metrics, lead our conversion rate optimisation programme, accelerate the growth of our app business, and use customer insight, loyalty, personalisation and AI to create simpler, faster and more relevant customer experiences. You will embed data-driven decision making, champion innovation and help shape the future of digital at Screwfix. 01 / 15 Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self-Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. Open Development Programme You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues. For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you'll develop leadership skills as you take on real business challenges. 01 / 03 "Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand." "Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand." Becky Wren Digital Marketing Manager "Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation - they're all things that are key to my role." "The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation." We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Aug 25, 2026
Full time
Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Competitive Permanent Full Time (37.5 hours) - Permanent There has never been a more exciting time tojoin Screwfix. Screwfix is one of the UK's most successful and fastest-growing retailers, with over 1,000 stores, revenues of c.£2.5bn and a clear position as the UK & ROI's largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business is driven through our digital ecosystem, with customers moving seamlessly between our website, app, stores, Click & Collect and delivery services. From Sprint, our 20-minute delivery proposition, to personalised digital experiences, we continue to raise the bar for convenience in the trade sector. Last year we launched Screwfix Rewards, now the UK's biggest trade loyalty programme, creating an even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build on that momentum, accelerating app growth, enhancing personalisation, improving customer experience and ensuring Screwfix remains at the forefront of digital retail innovation. The Role As Director of Ecommerce, you will be a senior leader within the Digital & Data function, reporting to our Digital & Data Director. Working closely with them and the wider leadership team, you will define and deliver the next chapter of Screwfix's ecommerce strategy. You will inherit a highly successful digital business, with responsibility for online sales of c.£1.6bn and a significant digital marketing budget. Your remit spans web, app, digital trading, CRO and Sprint, our 20-minute delivery proposition, balancing delivery today with building the capabilities that will drive future growth. As a senior leader, you will also play a critical role in developing and leading a high-performing ecommerce team. We will need a skilled people leader who can inspire, coach and empower colleagues, build strong leadership capability across the function, and create an environment where talent can thrive while delivering outstanding business results. This is a broad commercial and customer leadership role. You will drive performance across key ecommerce metrics, lead our conversion rate optimisation programme, accelerate the growth of our app business, and use customer insight, loyalty, personalisation and AI to create simpler, faster and more relevant customer experiences. You will embed data-driven decision making, champion innovation and help shape the future of digital at Screwfix. 01 / 15 Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self-Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. Open Development Programme You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues. For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you'll develop leadership skills as you take on real business challenges. 01 / 03 "Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand." "Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand." Becky Wren Digital Marketing Manager "Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation - they're all things that are key to my role." "The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation." We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Customer Engagement Manager, UK, Germany and International Organisations Public Sector Job ID: AWS EMEA SARL (UK Branch) The UK, Germany, and International Public Sector (UKGI PS) organisation is hiring a Customer Engagement Manager to lead specific customer engagement initiatives and strategies. This role sits within the Front Office team and will drive the design, execution, and measurement of engagement programmes that accelerate customer outcomes and deepen AWS relationships with priority public sector accounts. UKGI PS serves some of the most complex and consequential organisations across world-wide public sector. The Customer Engagement Manager will shape how AWS engages with public sector at the highest levels. The engagements this person designs and delivers will directly influence executive relationships and pipeline outcomes. The Customer Engagement Manager owns initiatives end-to-end. This role is responsible for identifying which customers to engage, designing the engagement approach, building repeatable mechanisms, and tracking outcomes that move accounts forward. The successful candidate will combine strategic thinking with hands-on delivery, working cross functionally with Account Managers, Solutions Architects, Partners, and executive stakeholders to create engagement experiences that earn customer trust and generate measurable pipeline impact. This is not a support function. It is a leadership role within the Front Office that requires independent judgement, senior stakeholder management, and the ability to operate across multiple concurrent initiatives with minimal direction. As the engagement function matures, so does the scope and influence of this role. Key job responsibilities Customer Engagement Strategy - Develop and own engagement initiatives for priority UKGI PS accounts, aligned to revenue and adoption goals. Identify and prioritise customers and partners for engagement programmes in collaboration with Account Managers and cross functional stakeholders. Design engagement journeys mapping the right format (EBC, executive visit, workshop, roundtable) to each stage of the customer lifecycle, and build playbooks that codify success for the wider sales organisation. Engagement Delivery - Manage end-to-end delivery of customer engagements: scoping, stakeholder alignment, content development, logistics, execution, and follow-through. Lead cross functional working groups spanning Solutions Architecture, Professional Services, Partners, Marketing, and Legal. Own the briefing document process, coordinate executive participation, and drive post engagement actions to closure. Mechanisms & Measurement - Build mechanisms to track engagement outcomes - pipeline influenced, opportunities created, deal acceleration, and customer feedback. Maintain an engagement calendar and dashboard providing leadership with a live view of activity and results, and report on engagement ROI. Front Office & Wider Team Support - Contribute to the UKGI PS Front Office operating cadence, translating strategic priorities into field executable engagement actions, feeding signals back into strategy, and supporting business reviews, planning cycles, and leadership communications. About the team The UK, Germany and International Organisations (UKGI) Public Sector team at AWS sits within the Worldwide Public Sector (WWPS) organisation. The team is responsible for driving strategic engagement with government departments, public sector bodies, and international organisations across the UK, Germany, and beyond. UKGI PS works to accelerate cloud adoption, support digital transformation, and deliver innovative solutions that address national and international priorities - from AI and data strategy to critical infrastructure modernisation. The team combines business development, strategy, and operational expertise to help public sector customers unlock the full potential of AWS services at scale. Basic Qualifications - Bachelor's degree - Experience creating, improving and executing engagement programs and action plans - Experience in stakeholder management, including influencing executive level global leaders - Experience working with cross functional teams across business development, marketing, operations, product development, legal, etc. - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in ownership of projects and communicating timelines and executing independently - 8+ years of experience in customer engagement, business development, sales strategy, or programme management within technology, cloud, or professional services Preferred Qualifications - Experience in the public sector - Experience producing executive-level written materials and presenting to executive audiences - Experience with AWS, Azure, or Google Cloud technology - Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency - Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization - Experience with government procurement and contracting process Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 25, 2026
Full time
Customer Engagement Manager, UK, Germany and International Organisations Public Sector Job ID: AWS EMEA SARL (UK Branch) The UK, Germany, and International Public Sector (UKGI PS) organisation is hiring a Customer Engagement Manager to lead specific customer engagement initiatives and strategies. This role sits within the Front Office team and will drive the design, execution, and measurement of engagement programmes that accelerate customer outcomes and deepen AWS relationships with priority public sector accounts. UKGI PS serves some of the most complex and consequential organisations across world-wide public sector. The Customer Engagement Manager will shape how AWS engages with public sector at the highest levels. The engagements this person designs and delivers will directly influence executive relationships and pipeline outcomes. The Customer Engagement Manager owns initiatives end-to-end. This role is responsible for identifying which customers to engage, designing the engagement approach, building repeatable mechanisms, and tracking outcomes that move accounts forward. The successful candidate will combine strategic thinking with hands-on delivery, working cross functionally with Account Managers, Solutions Architects, Partners, and executive stakeholders to create engagement experiences that earn customer trust and generate measurable pipeline impact. This is not a support function. It is a leadership role within the Front Office that requires independent judgement, senior stakeholder management, and the ability to operate across multiple concurrent initiatives with minimal direction. As the engagement function matures, so does the scope and influence of this role. Key job responsibilities Customer Engagement Strategy - Develop and own engagement initiatives for priority UKGI PS accounts, aligned to revenue and adoption goals. Identify and prioritise customers and partners for engagement programmes in collaboration with Account Managers and cross functional stakeholders. Design engagement journeys mapping the right format (EBC, executive visit, workshop, roundtable) to each stage of the customer lifecycle, and build playbooks that codify success for the wider sales organisation. Engagement Delivery - Manage end-to-end delivery of customer engagements: scoping, stakeholder alignment, content development, logistics, execution, and follow-through. Lead cross functional working groups spanning Solutions Architecture, Professional Services, Partners, Marketing, and Legal. Own the briefing document process, coordinate executive participation, and drive post engagement actions to closure. Mechanisms & Measurement - Build mechanisms to track engagement outcomes - pipeline influenced, opportunities created, deal acceleration, and customer feedback. Maintain an engagement calendar and dashboard providing leadership with a live view of activity and results, and report on engagement ROI. Front Office & Wider Team Support - Contribute to the UKGI PS Front Office operating cadence, translating strategic priorities into field executable engagement actions, feeding signals back into strategy, and supporting business reviews, planning cycles, and leadership communications. About the team The UK, Germany and International Organisations (UKGI) Public Sector team at AWS sits within the Worldwide Public Sector (WWPS) organisation. The team is responsible for driving strategic engagement with government departments, public sector bodies, and international organisations across the UK, Germany, and beyond. UKGI PS works to accelerate cloud adoption, support digital transformation, and deliver innovative solutions that address national and international priorities - from AI and data strategy to critical infrastructure modernisation. The team combines business development, strategy, and operational expertise to help public sector customers unlock the full potential of AWS services at scale. Basic Qualifications - Bachelor's degree - Experience creating, improving and executing engagement programs and action plans - Experience in stakeholder management, including influencing executive level global leaders - Experience working with cross functional teams across business development, marketing, operations, product development, legal, etc. - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Experience in ownership of projects and communicating timelines and executing independently - 8+ years of experience in customer engagement, business development, sales strategy, or programme management within technology, cloud, or professional services Preferred Qualifications - Experience in the public sector - Experience producing executive-level written materials and presenting to executive audiences - Experience with AWS, Azure, or Google Cloud technology - Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency - Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization - Experience with government procurement and contracting process Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Business Manager - Chief Change Officer Support Markerstudy is one of the UK's leading insurance groups, with an ambitious change agenda that is shaping the future of the business. We're looking for a brilliant Business Manager to support the Chief Change Officer - someone who can bring energy, pace and polish to executive storytelling, PowerPoint presentation development, board and leadership rep click apply for full job details
Aug 25, 2026
Full time
Business Manager - Chief Change Officer Support Markerstudy is one of the UK's leading insurance groups, with an ambitious change agenda that is shaping the future of the business. We're looking for a brilliant Business Manager to support the Chief Change Officer - someone who can bring energy, pace and polish to executive storytelling, PowerPoint presentation development, board and leadership rep click apply for full job details
Hays Accounts and Finance
Newcastle Upon Tyne, Tyne And Wear
Location: Tyne and Wear / North East England Working pattern: Hybrid working, with 2-3 days per week on site Role: Permanent Internal Audit Manager opportunity Are you an experienced internal audit professional looking for a role where your work will be seen, valued and acted on? We are supporting a well-established organisation in the North East to appoint an Internal Audit Manager into a key finance and assurance role. This is a great opportunity to take real ownership of the internal audit programme, work closely with senior stakeholders and help strengthen governance, risk management and controls across a complex and varied organisation. You will be a credible and proven Internal Audit Manager, ideally qualified and able to work well in a stand-alone role with extensive stakeholder engagement throughout the business. You will be joining at a point where your insight can make a meaningful difference. Reporting to senior finance leadership and working closely with the Audit Committee, you will have the autonomy to shape audit activity, build trusted relationships across the organisation and provide practical recommendations that support better decisions and continuous improvement. The roleAs Internal Audit Manager, you will lead the design, coordination and delivery of a risk-based internal audit service. You will have the freedom to get under the skin of the organisation, understand how different teams operate and provide assurance that is clear, balanced and genuinely useful. Your work will help executive management, the Audit Committee and Board-level stakeholders understand where controls are working well and where improvements can add value.Alongside audit delivery, you will play an important part in supporting the organisation's wider risk management framework. This will include contributing to strategic risk reporting, working with other assurance and compliance colleagues, and overseeing third-party internal audit providers where needed. It is a role with variety, visibility and the chance to influence how assurance is understood and embedded across the organisation. Key responsibilitiesDevelop, coordinate and deliver a group-wide internal audit plan in line with internal audit standards.Plan and undertake audit assignments, control reviews and ad hoc assurance work with minimal supervision.Prepare clear, timely and commercially focused audit reports for senior management, the Audit Committee and Board-level stakeholders.Identify control weaknesses and provide practical recommendations to improve efficiency, effectiveness and compliance.Manage relationships with third-party internal audit providers, ensuring high-quality delivery and value for money.Support the development and review of strategic risk registers and wider risk management activity.Build strong working relationships across all functions, influencing stakeholders and promoting good governance.Coordinate with other assurance and compliance areas, including health and safety, environment, compliance and external audit.Keep up to date with internal audit best practice and relevant developments affecting the organisation. About youWe would love to speak with someone who combines strong audit experience with curiosity, confidence and a collaborative approach. You will be comfortable working independently, asking the right questions and building credibility with people at all levels. Just as importantly, you will be able to translate technical findings into clear, practical advice that helps colleagues move things forward. Internal or external audit experience is essential. Experience of risk advisory, risk management or governance would be highly desirable. Ability to plan, execute and report on audits with minimal supervision. Strong understanding of internal controls, assurance frameworks and audit standards, ideally including IIA standards. Excellent communication, influencing and relationship-building skills. Ability to produce clear, concise and impactful reports for senior stakeholders. Professional accountancy, audit or internal audit qualification preferred. Degree-level education or equivalent relevant experience would be advantageous. Why apply? This is a brilliant opportunity if you want more than a purely technical audit role. You will be trusted to lead, shape and improve the internal audit approach, with direct access to senior stakeholders and the chance to make a tangible impact. The organisation offers a supportive environment, a varied remit and the opportunity to use your expertise to strengthen resilience, improve controls and support better outcomes.The role is based in Tyne and Wear and offers hybrid working, typically with 2-3 days per week on site and flexibility to work remotely for the remainder of the week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 25, 2026
Full time
Location: Tyne and Wear / North East England Working pattern: Hybrid working, with 2-3 days per week on site Role: Permanent Internal Audit Manager opportunity Are you an experienced internal audit professional looking for a role where your work will be seen, valued and acted on? We are supporting a well-established organisation in the North East to appoint an Internal Audit Manager into a key finance and assurance role. This is a great opportunity to take real ownership of the internal audit programme, work closely with senior stakeholders and help strengthen governance, risk management and controls across a complex and varied organisation. You will be a credible and proven Internal Audit Manager, ideally qualified and able to work well in a stand-alone role with extensive stakeholder engagement throughout the business. You will be joining at a point where your insight can make a meaningful difference. Reporting to senior finance leadership and working closely with the Audit Committee, you will have the autonomy to shape audit activity, build trusted relationships across the organisation and provide practical recommendations that support better decisions and continuous improvement. The roleAs Internal Audit Manager, you will lead the design, coordination and delivery of a risk-based internal audit service. You will have the freedom to get under the skin of the organisation, understand how different teams operate and provide assurance that is clear, balanced and genuinely useful. Your work will help executive management, the Audit Committee and Board-level stakeholders understand where controls are working well and where improvements can add value.Alongside audit delivery, you will play an important part in supporting the organisation's wider risk management framework. This will include contributing to strategic risk reporting, working with other assurance and compliance colleagues, and overseeing third-party internal audit providers where needed. It is a role with variety, visibility and the chance to influence how assurance is understood and embedded across the organisation. Key responsibilitiesDevelop, coordinate and deliver a group-wide internal audit plan in line with internal audit standards.Plan and undertake audit assignments, control reviews and ad hoc assurance work with minimal supervision.Prepare clear, timely and commercially focused audit reports for senior management, the Audit Committee and Board-level stakeholders.Identify control weaknesses and provide practical recommendations to improve efficiency, effectiveness and compliance.Manage relationships with third-party internal audit providers, ensuring high-quality delivery and value for money.Support the development and review of strategic risk registers and wider risk management activity.Build strong working relationships across all functions, influencing stakeholders and promoting good governance.Coordinate with other assurance and compliance areas, including health and safety, environment, compliance and external audit.Keep up to date with internal audit best practice and relevant developments affecting the organisation. About youWe would love to speak with someone who combines strong audit experience with curiosity, confidence and a collaborative approach. You will be comfortable working independently, asking the right questions and building credibility with people at all levels. Just as importantly, you will be able to translate technical findings into clear, practical advice that helps colleagues move things forward. Internal or external audit experience is essential. Experience of risk advisory, risk management or governance would be highly desirable. Ability to plan, execute and report on audits with minimal supervision. Strong understanding of internal controls, assurance frameworks and audit standards, ideally including IIA standards. Excellent communication, influencing and relationship-building skills. Ability to produce clear, concise and impactful reports for senior stakeholders. Professional accountancy, audit or internal audit qualification preferred. Degree-level education or equivalent relevant experience would be advantageous. Why apply? This is a brilliant opportunity if you want more than a purely technical audit role. You will be trusted to lead, shape and improve the internal audit approach, with direct access to senior stakeholders and the chance to make a tangible impact. The organisation offers a supportive environment, a varied remit and the opportunity to use your expertise to strengthen resilience, improve controls and support better outcomes.The role is based in Tyne and Wear and offers hybrid working, typically with 2-3 days per week on site and flexibility to work remotely for the remainder of the week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A leading international engineering and transformation consultancy delivering complex infrastructure, energy and technology programmes. Your new role The UK Change Manager will lead the deployment of a global change management strategy across the UK to ensure successful adoption of a new ERP system. As the local change lead, you will work with stakeholders and end users to drive engagement, manage resistance, assess business impacts, and monitor adoption through recognised methodologies such as ADKAR and ICAP. Other responsibilities include stakeholder mapping, impact assessments, leadership coaching, change reporting, development of Key User and Super User networks, coordination of training and UAT activities, go-live readiness planning, and post-implementation hyper care support to embed new ways of working. What you'll need to succeed My client is seeking someone with proven experience in a senior change management role, ideally having worked within a large-scale ERP transformation. They are ideally seeking someone from an engineering consultancy background that has some exposure to the Nuclear sector. Experience of large-scale business change and digital transformation programmes, ideally within an ERP environment (vendor agnostic). Change management qualifications (e.g. Prosci, APMG or equivalent) and a sound understanding of recognised change frameworks and methodologies such as ADKAR. Strong stakeholder engagement and relationship-building skills, with the ability to influence and challenge at all levels without direct authority. Excellent communication, facilitation, and coaching abilities, with confidence supporting senior leaders and driving change across diverse teams. Good understanding of change management principles including impact assessment, communication planning, training coordination, resistance management and adoption measurement. Highly organised and proactive, with the ability to manage multiple priorities, deliver outcomes in a fast-paced environment and work effectively within a matrix organisation. What you'll get in return You can expect a basic salary in the region of 90,000 (DoE), car allowance ( 6k), bonus (up to 10k), pension (8%), life assurance, private healthcare, and hybrid working (2 days a week onsite). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 25, 2026
Full time
Your new company A leading international engineering and transformation consultancy delivering complex infrastructure, energy and technology programmes. Your new role The UK Change Manager will lead the deployment of a global change management strategy across the UK to ensure successful adoption of a new ERP system. As the local change lead, you will work with stakeholders and end users to drive engagement, manage resistance, assess business impacts, and monitor adoption through recognised methodologies such as ADKAR and ICAP. Other responsibilities include stakeholder mapping, impact assessments, leadership coaching, change reporting, development of Key User and Super User networks, coordination of training and UAT activities, go-live readiness planning, and post-implementation hyper care support to embed new ways of working. What you'll need to succeed My client is seeking someone with proven experience in a senior change management role, ideally having worked within a large-scale ERP transformation. They are ideally seeking someone from an engineering consultancy background that has some exposure to the Nuclear sector. Experience of large-scale business change and digital transformation programmes, ideally within an ERP environment (vendor agnostic). Change management qualifications (e.g. Prosci, APMG or equivalent) and a sound understanding of recognised change frameworks and methodologies such as ADKAR. Strong stakeholder engagement and relationship-building skills, with the ability to influence and challenge at all levels without direct authority. Excellent communication, facilitation, and coaching abilities, with confidence supporting senior leaders and driving change across diverse teams. Good understanding of change management principles including impact assessment, communication planning, training coordination, resistance management and adoption measurement. Highly organised and proactive, with the ability to manage multiple priorities, deliver outcomes in a fast-paced environment and work effectively within a matrix organisation. What you'll get in return You can expect a basic salary in the region of 90,000 (DoE), car allowance ( 6k), bonus (up to 10k), pension (8%), life assurance, private healthcare, and hybrid working (2 days a week onsite). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This post offers an exciting opportunity to join a busy and enthusiastic team delivering level 2 and 3 care to Paediatric Dental Patients across Hull and East Riding. You would be working alongside an experienced Consultant in Paediatric Dentistry who has worked in the service for 25 years, a Specialist, two level 2 accredited Senior Dental Officers, dental officers and dental therapists, and a team of trainees (JDFCT's, Level 2, DCTs, STRs). Main duties of the job We are fully equipped for all types of outpatient treatments including inhalation sedation, complex trauma (we have a microscope) and advanced restorative care. We have access to CBCT and GA services and participate in MDT clinics (Cleft, JOP and Paeds/Restorative). We are happy to discuss the post and answer any queries and would welcome a visit from anyone that might be interested in applying. Also happy to discuss further with interested STR's in their last year of training. Interviews will be held on 6th November 2026. No alternative date will be provided so please ensure you can make this date before applying. For further information about the role or to visit the department, please contact, Elizabeth O'Sullivan, Clinical Lead on or email Working for our organisation At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13 th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Detailed job description and main responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Person specification Qualifications Bachelor of Dental Surgery (BDS/BChD) or equivalent Membership or Fellowship in Paediatric Dentistry, or equivalent (This may or may not include post CCST training and Intercollegiate Specialty Fellowship Examination in Paediatric Dentistry (ISFE) OR equivalent. Those without post CCST / ISFE should demonstrate evidence of Management and Leadership training and/or experience that is suitable to meet the requirements of the post ) Full registration with the United Kingdom General Dental Council (GDC) on the Specialist List for Paediatric Dentistry Successfully completed Paediatric Advanced Life Support course in last two years X Postgraduate qualification relevant to Paediatric Dentistry Knowledge A professional approach to infection control Knowledge across a range of oral diseases and health related conditions Experience of provision of treatment general anaesthetic Experience of management of surgical casesExperience of management of dental trauma Experience of multidisciplinary team working Knowledge of inequalities in health and cultural diversity Experience in CDS / primary care / other dental setting Experience Significant experience of working in hospital/theatre environment Experience of leading a multi-disciplinary team and managing all staff Ability to work with diverse/vulnerable patients and carers Experience of planning and undertaking dental care in children with complex medical comorbidities and/or complex patient management issues Experience of all types of sedation relevant to the delivery of dental care in children Experience of liaising with medical and dental consultants to establish joint care plans Experience of postgraduate and undergraduate teaching - experience of supervising DCTs and trainees Management training and/or experience: Experience in the day to day leadership skills and responsibilities of a consultant Experience of problem solving and decision-making. Experience of management and leading others Demonstrates vigilance and situational awareness Demonstrates organisation and planning skills Demonstrates evidence of teamworking Demonstrates written and verbal communication skills Demonstrates equality, diversity and inclusion commitment Appropriate record of relevant CPD Effective participation in clinical audit Responsibility for clinical governance related to Paediatric Dentistry Development of clinical guidelines related to Paediatric Dentistry City Health Care Partnership CIC (CHCP CIC)is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull, the East Riding of Yorkshire, Knowsley and St Helens. Commissioned by the NHS and local authorities, we are a socially responsible business. Our profits are re-invested into our services, our staff, and the communities we work in. We employ nearly 2,500 people and have over 1.7 million patient contacts each year across more than 50 different services. Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services. Should we receive a high volume of applications the advert may be closed earlier than stated. Should you have started the application at this point and require additional time to complete it, please contact us for support. We acknowledge some candidates may use AI to support their application, however it is essential that your application accurately reflects your skills, knowledge, and experience and this will be validated via the interview and clearance process. Please let us know if you require any extra support. If you would like this document in a different format, for example in easy read, large font or braille or if you have a disability, long term health condition by which you need to discuss adjustments please contact the Human Resources Team on where we can support you through this. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Aug 25, 2026
Full time
This post offers an exciting opportunity to join a busy and enthusiastic team delivering level 2 and 3 care to Paediatric Dental Patients across Hull and East Riding. You would be working alongside an experienced Consultant in Paediatric Dentistry who has worked in the service for 25 years, a Specialist, two level 2 accredited Senior Dental Officers, dental officers and dental therapists, and a team of trainees (JDFCT's, Level 2, DCTs, STRs). Main duties of the job We are fully equipped for all types of outpatient treatments including inhalation sedation, complex trauma (we have a microscope) and advanced restorative care. We have access to CBCT and GA services and participate in MDT clinics (Cleft, JOP and Paeds/Restorative). We are happy to discuss the post and answer any queries and would welcome a visit from anyone that might be interested in applying. Also happy to discuss further with interested STR's in their last year of training. Interviews will be held on 6th November 2026. No alternative date will be provided so please ensure you can make this date before applying. For further information about the role or to visit the department, please contact, Elizabeth O'Sullivan, Clinical Lead on or email Working for our organisation At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13 th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Detailed job description and main responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Person specification Qualifications Bachelor of Dental Surgery (BDS/BChD) or equivalent Membership or Fellowship in Paediatric Dentistry, or equivalent (This may or may not include post CCST training and Intercollegiate Specialty Fellowship Examination in Paediatric Dentistry (ISFE) OR equivalent. Those without post CCST / ISFE should demonstrate evidence of Management and Leadership training and/or experience that is suitable to meet the requirements of the post ) Full registration with the United Kingdom General Dental Council (GDC) on the Specialist List for Paediatric Dentistry Successfully completed Paediatric Advanced Life Support course in last two years X Postgraduate qualification relevant to Paediatric Dentistry Knowledge A professional approach to infection control Knowledge across a range of oral diseases and health related conditions Experience of provision of treatment general anaesthetic Experience of management of surgical casesExperience of management of dental trauma Experience of multidisciplinary team working Knowledge of inequalities in health and cultural diversity Experience in CDS / primary care / other dental setting Experience Significant experience of working in hospital/theatre environment Experience of leading a multi-disciplinary team and managing all staff Ability to work with diverse/vulnerable patients and carers Experience of planning and undertaking dental care in children with complex medical comorbidities and/or complex patient management issues Experience of all types of sedation relevant to the delivery of dental care in children Experience of liaising with medical and dental consultants to establish joint care plans Experience of postgraduate and undergraduate teaching - experience of supervising DCTs and trainees Management training and/or experience: Experience in the day to day leadership skills and responsibilities of a consultant Experience of problem solving and decision-making. Experience of management and leading others Demonstrates vigilance and situational awareness Demonstrates organisation and planning skills Demonstrates evidence of teamworking Demonstrates written and verbal communication skills Demonstrates equality, diversity and inclusion commitment Appropriate record of relevant CPD Effective participation in clinical audit Responsibility for clinical governance related to Paediatric Dentistry Development of clinical guidelines related to Paediatric Dentistry City Health Care Partnership CIC (CHCP CIC)is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull, the East Riding of Yorkshire, Knowsley and St Helens. Commissioned by the NHS and local authorities, we are a socially responsible business. Our profits are re-invested into our services, our staff, and the communities we work in. We employ nearly 2,500 people and have over 1.7 million patient contacts each year across more than 50 different services. Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services. Should we receive a high volume of applications the advert may be closed earlier than stated. Should you have started the application at this point and require additional time to complete it, please contact us for support. We acknowledge some candidates may use AI to support their application, however it is essential that your application accurately reflects your skills, knowledge, and experience and this will be validated via the interview and clearance process. Please let us know if you require any extra support. If you would like this document in a different format, for example in easy read, large font or braille or if you have a disability, long term health condition by which you need to discuss adjustments please contact the Human Resources Team on where we can support you through this. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Join us to shape the future of payments technology by leading innovation in testing and integration. You will drive impactful change, leveraging advanced AI and automation to deliver high-quality solutions. At JPMorgan Chase, you'll collaborate with talented teams, foster a culture of trust, and help us set new standards in business assurance. Your leadership will empower growth, resilience, and continuous improvement. Be part of a team where your vision and expertise make a real difference. As a Product Delivery Director, Stability and Resiliency in Payments Technology, you will lead global teams focused on delivering high-quality business and client assurance testing for payments products, platforms, and services. You will set the vision for adopting advanced AI, data-driven validation, and automation to accelerate change and minimize risk. You will ensure robust governance and control for technology change, demonstrate value through measurable outcomes, and build trust through transparent communication. You will also coordinate the Regional Stability & Resiliency Forum for EMEA Payments, fostering collaboration and business resiliency. Job Responsibilities Set strategic vision to build change confidence, reduce lead time, and enhance AI and data-driven solutions in change delivery Lead delivery of business assurance and client testing for complex payments products, including Liquidity and Account Solutions Partner with CTO organizations to ensure platform assurance and build change confidence Transform change testing practices by advancing AI and data solutions to support business growth and regulatory commitments Ensure security, risk management, and compliance for all technology changes Proactively assess risks, elevate issues, and deliver solutions Foster a culture of trust, transparency, and partnership across teams and functions Provide stakeholders with regular updates on business outcomes, metrics, and KPIs Align testing strategies with production behaviors to improve change confidence and stability Lead and manage a diverse, global technology organization focused on high-quality testing and assurance Coordinate and chair the Regional Technology Stability & Resiliency Forum for EMEA Payments Required Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree Experience in payments technology with a proven track record in leading technology delivery and managing complex, diverse teams. Understanding of the payments domain, Liquidity and Account Solutions in payments. Familiarity with regulatory and industry requirements in payments technology High emotional intelligence and stable leadership style, promoting a culture of continuous learning and innovation Ability to drive employee engagement and resilience through change Proficiency in product delivery, change management, and organizational development with knowledge of global payments products and regulatory requirements Advanced knowledge of AI, data, and development/testing methodologies Strong stakeholder management and ability to build trust across business and technology Outstanding communication, presentation, and interpersonal skills to engage executive leadership and foster collaboration Strong analytical and problem-solving skills focused on quantifying outcomes and value creation Ability to manage multiple priorities, resolve issues quickly, and drive continuous improvement Preferred Qualifications, Capabilities, and Skills Demonstrated success in leading organizational health and employee engagement initiatives Experience fostering a culture of innovation and continuous improvement Knowledge of regional stability and resiliency practices in payments Ability to influence and drive strategic initiatives across global teams
Aug 25, 2026
Full time
Join us to shape the future of payments technology by leading innovation in testing and integration. You will drive impactful change, leveraging advanced AI and automation to deliver high-quality solutions. At JPMorgan Chase, you'll collaborate with talented teams, foster a culture of trust, and help us set new standards in business assurance. Your leadership will empower growth, resilience, and continuous improvement. Be part of a team where your vision and expertise make a real difference. As a Product Delivery Director, Stability and Resiliency in Payments Technology, you will lead global teams focused on delivering high-quality business and client assurance testing for payments products, platforms, and services. You will set the vision for adopting advanced AI, data-driven validation, and automation to accelerate change and minimize risk. You will ensure robust governance and control for technology change, demonstrate value through measurable outcomes, and build trust through transparent communication. You will also coordinate the Regional Stability & Resiliency Forum for EMEA Payments, fostering collaboration and business resiliency. Job Responsibilities Set strategic vision to build change confidence, reduce lead time, and enhance AI and data-driven solutions in change delivery Lead delivery of business assurance and client testing for complex payments products, including Liquidity and Account Solutions Partner with CTO organizations to ensure platform assurance and build change confidence Transform change testing practices by advancing AI and data solutions to support business growth and regulatory commitments Ensure security, risk management, and compliance for all technology changes Proactively assess risks, elevate issues, and deliver solutions Foster a culture of trust, transparency, and partnership across teams and functions Provide stakeholders with regular updates on business outcomes, metrics, and KPIs Align testing strategies with production behaviors to improve change confidence and stability Lead and manage a diverse, global technology organization focused on high-quality testing and assurance Coordinate and chair the Regional Technology Stability & Resiliency Forum for EMEA Payments Required Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree Experience in payments technology with a proven track record in leading technology delivery and managing complex, diverse teams. Understanding of the payments domain, Liquidity and Account Solutions in payments. Familiarity with regulatory and industry requirements in payments technology High emotional intelligence and stable leadership style, promoting a culture of continuous learning and innovation Ability to drive employee engagement and resilience through change Proficiency in product delivery, change management, and organizational development with knowledge of global payments products and regulatory requirements Advanced knowledge of AI, data, and development/testing methodologies Strong stakeholder management and ability to build trust across business and technology Outstanding communication, presentation, and interpersonal skills to engage executive leadership and foster collaboration Strong analytical and problem-solving skills focused on quantifying outcomes and value creation Ability to manage multiple priorities, resolve issues quickly, and drive continuous improvement Preferred Qualifications, Capabilities, and Skills Demonstrated success in leading organizational health and employee engagement initiatives Experience fostering a culture of innovation and continuous improvement Knowledge of regional stability and resiliency practices in payments Ability to influence and drive strategic initiatives across global teams
10 Lower Thames St, London EC3R 6AF, UK Job Description Posted Thursday, August 20, 2026 at 10:00 AM Who We Are: ACAMS is the global leader in certification, training, and intelligence for anti-financial crime (AFC) professionals. ACAMS sets the standard for howorganizationsprevent, detect, and respond to money laundering, fraud and sanctions evasion. Trusted by 70%of the world's leading banks, as well asgovernmental and law enforcement agencies, and FinTech s,the organizationhas 120,000+ members across 200+ countries and territories.Its6 5+ chapters and annual conferences connect AFC professionals across every major financial center. Learn more at acams.org . Opportunityat a Glance A CAMS is seeking a highly analytical and commercially minded Senior Manager, Market Intelligence & Strategic Research to support strategic decision-making across growth initiatives, partnerships & alliances, competitive positioning, market expansion, and corporate development. Reporting directly to the Chief Strategy & Partnerships Officer, the successful candidate will lead research efforts that provide actionable intelligence on markets, competitors, strategic partners, emerging trends, and acquisition opportunities. The role will play a critical part in shaping ACAMS' growth strategy and identifying opportunities to strengthen its leadership position in the global anti-financial crime and fraud markets. This position is ideal for an intellectually curious individual who enjoys transforming complex market information into strategic recommendations for executive leadership. Responsibilities Monitor industry developments, investor sentiment, regulatory changes, technology trends, and emerging market opportunities across anti-financial crime compliance, fraud, risk, governance, and related sectors including digital media, AI, technology and cybercrime Conduct primary and secondary research to provide actionable insights into market trends, customer needs, competitive dynamics, industry developments, opportunity and risk analysis Develop executive briefings, market reports, and strategic intelligence updates for senior leadership Lead comprehensive competitive intelligence activities across ACAMS' key markets Analyze and assess competitors' products, services, partnerships, acquisitions, pricing, go-to-market strategies, and relative offerings and positioning Develop competitor profiles, benchmarking studies, and market maps. Identify threats, opportunities, and strategic implications arising from competitive developments Opportunity Identification & Market Sizing Identify emerging growth opportunities, adjacent markets, customer segments, and expansion opportunities Conduct market attractiveness assessments and market sizing analyses Evaluate new business opportunities and support strategic investment decisions Develop quantitative and qualitative business cases to support strategic initiative Strategic Partnership Research Research, evaluate, and prioritize potential strategic partners, industry associations, technology providers, content partners, and distribution channels Assess partnership opportunities based on strategic fit, market reach, commercial value, and competitive advantage Support partnership development activities through market and ecosystem analysis Corporate Development & M&A Research Conduct research and analysis on acquisition targets, investors, market consolidation trends, and adjacent sectors Support strategic assessments of potential acquisitions, investments, and corporate development opportunities Analyze company financials, ownership structures, growth profiles, and strategic positioning Assist with preliminary due diligence and executive briefing materials Executive Insights & Strategic Support Translate complex findings into clear and actionable recommendations Present research and insights to senior leadership and cross-functional stakeholders Support annual strategic planning, growth initiatives, and board-level discussions Maintain research methodologies, intelligence repositories, and market databases Qualifications Required: Bachelor's degree in business, Economics, Finance, Marketing, Strategy, Data Analytics, or a related field Preferred Master's degree in business, Economics, Strategy, Finance, Data Analytics, or similar discipline Experience 3-5 years of experience in market intelligence, strategic research, competitive intelligence, corporate strategy, corporate development, investment banking, management consulting, business analysis, or related fields Experience conducting market assessments, competitor analysis, and opportunity evaluation Experience in creating executive-level presentations and strategic recommendations Experience researching strategic partnerships and growth opportunities Strong strategic thinking and commercial acumen Exceptional research and analytical capabilities Competitive intelligence and benchmarking expertise Market sizing and opportunity assessment experience EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Aug 25, 2026
Full time
10 Lower Thames St, London EC3R 6AF, UK Job Description Posted Thursday, August 20, 2026 at 10:00 AM Who We Are: ACAMS is the global leader in certification, training, and intelligence for anti-financial crime (AFC) professionals. ACAMS sets the standard for howorganizationsprevent, detect, and respond to money laundering, fraud and sanctions evasion. Trusted by 70%of the world's leading banks, as well asgovernmental and law enforcement agencies, and FinTech s,the organizationhas 120,000+ members across 200+ countries and territories.Its6 5+ chapters and annual conferences connect AFC professionals across every major financial center. Learn more at acams.org . Opportunityat a Glance A CAMS is seeking a highly analytical and commercially minded Senior Manager, Market Intelligence & Strategic Research to support strategic decision-making across growth initiatives, partnerships & alliances, competitive positioning, market expansion, and corporate development. Reporting directly to the Chief Strategy & Partnerships Officer, the successful candidate will lead research efforts that provide actionable intelligence on markets, competitors, strategic partners, emerging trends, and acquisition opportunities. The role will play a critical part in shaping ACAMS' growth strategy and identifying opportunities to strengthen its leadership position in the global anti-financial crime and fraud markets. This position is ideal for an intellectually curious individual who enjoys transforming complex market information into strategic recommendations for executive leadership. Responsibilities Monitor industry developments, investor sentiment, regulatory changes, technology trends, and emerging market opportunities across anti-financial crime compliance, fraud, risk, governance, and related sectors including digital media, AI, technology and cybercrime Conduct primary and secondary research to provide actionable insights into market trends, customer needs, competitive dynamics, industry developments, opportunity and risk analysis Develop executive briefings, market reports, and strategic intelligence updates for senior leadership Lead comprehensive competitive intelligence activities across ACAMS' key markets Analyze and assess competitors' products, services, partnerships, acquisitions, pricing, go-to-market strategies, and relative offerings and positioning Develop competitor profiles, benchmarking studies, and market maps. Identify threats, opportunities, and strategic implications arising from competitive developments Opportunity Identification & Market Sizing Identify emerging growth opportunities, adjacent markets, customer segments, and expansion opportunities Conduct market attractiveness assessments and market sizing analyses Evaluate new business opportunities and support strategic investment decisions Develop quantitative and qualitative business cases to support strategic initiative Strategic Partnership Research Research, evaluate, and prioritize potential strategic partners, industry associations, technology providers, content partners, and distribution channels Assess partnership opportunities based on strategic fit, market reach, commercial value, and competitive advantage Support partnership development activities through market and ecosystem analysis Corporate Development & M&A Research Conduct research and analysis on acquisition targets, investors, market consolidation trends, and adjacent sectors Support strategic assessments of potential acquisitions, investments, and corporate development opportunities Analyze company financials, ownership structures, growth profiles, and strategic positioning Assist with preliminary due diligence and executive briefing materials Executive Insights & Strategic Support Translate complex findings into clear and actionable recommendations Present research and insights to senior leadership and cross-functional stakeholders Support annual strategic planning, growth initiatives, and board-level discussions Maintain research methodologies, intelligence repositories, and market databases Qualifications Required: Bachelor's degree in business, Economics, Finance, Marketing, Strategy, Data Analytics, or a related field Preferred Master's degree in business, Economics, Strategy, Finance, Data Analytics, or similar discipline Experience 3-5 years of experience in market intelligence, strategic research, competitive intelligence, corporate strategy, corporate development, investment banking, management consulting, business analysis, or related fields Experience conducting market assessments, competitor analysis, and opportunity evaluation Experience in creating executive-level presentations and strategic recommendations Experience researching strategic partnerships and growth opportunities Strong strategic thinking and commercial acumen Exceptional research and analytical capabilities Competitive intelligence and benchmarking expertise Market sizing and opportunity assessment experience EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Select how often (in days) to receive an alert: Manager - Pricing - Centre of Excellence Location: London Company overview KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in. About the team Strategy and Value creation teams work with C-level Executives to identify, structure and solve their most critical strategic issues across the economic and transaction cycles. As part of a fast-paced and dynamic group, our consultants offer strategic advice on financial, business and operating models to corporate, public sector and private equity clients. About the role Within the Strategy & Value Creation team we have an established Pricing strategy practice, serving number of sectors including retail, consumer goods, healthcare, pharmaceuticals, transport and industrial manufacturing sectors serving UK, European and international clients. We work with C-level executives to identify, structure and solve their most critical strategic issues related to deal strategy, and growth strategy. KPMG's Pricing strategy practice is a specialised team focussed on solving pricing and revenue optimisation problems for its clients using data and analytics techniques to deliver a sustainable solution which can deliver both short- and long-term margin improvements. As a team, we are a group of bright committed individuals who are passionate about delivering fantastic client work, solving complex data related problems, investing our time in acquiring new analytical skills, and having fun both inside and outside of work. We are recruiting for a Manager with Pricing / Data Analytics experience. The role is currently part of KPMG's Strategy and Value creation team based in London office and would have following core responsibilities: Responsibilities: Manage workstreams / mid-sized projects delivering quality output on time, to budget and in compliance with KPMG engagement and risk management practices Comprehend client's requirements and be able to break it for the other members of the team Synthesise primary research and data gathering; identify key research areas and organise the junior team appropriately to effectively understand the key topics pertinent to the relevant industry sector and scope of work Understand current client data landscape and ability to direct the client teams to navigate correct source of data for driving key analysis with appropriate techniques and tools Help clients create a clear path to achieve their growth ambition through consideration of their markets, customers and propositions to create a sustainable strategy Plan initial hypotheses and analysis; formulate initial hypotheses based on previous experience, knowledge of the sector and understanding of the scope of work Manage the pace and delivery of projects, including: Day-to-day coordination with key project stakeholders including clients and other internal teams Upward management of senior team members to ensure progress is effectively communicated Reporting back to clients the key findings of our work Manage teams or individuals, and ideally has overseen significant parts of complex projects or programmes. And be able to ensure analytical work associated with multiple workstreams can be completed against tight deadlines and to an agreed standard Design, shape and co-ordinate the preparation of deliverables that span multiple workstreams, identifying insight and the 'so what' Communicate views and insights (both in writing and verbally) in an effective and compelling manner to clients and KPMG colleagues Anticipate and develop the answers to potential questions and challenges from the client Support Partners / Directors / Associate Directors community in business development activities Coach and develop team members providing high quality developmental feedback Identify, design and lead critical and complex practice development initiatives, coordinating other members of the team Proactively develop thought leadership; design and lead practice development initiatives Qualifications: Strong experience (at least 5-7 years) with strategy or analytics experience gained in corporate roles, analytic boutique and strategic consultancy firm A mix of structured problem-solving skills (including strong numerical capabilities combined with sound commercial acumen), ability to deliver insightful recommendations that can be practically executed, excellent written English and oral communication skills (other language skills would be a strong bonus) Substantial experience of delivering work into the sectors and topics we serve, such as pricing strategy, setting, implementation, for delivering high impact projects Experience using economic modelling and analysis by using tools such as Alteryx, Tableau, Python, SQL etc Understanding of machine learning techniques and practical experience of applying these techniques for commercial solving purposes Experience of developing pitches and thinking through proposals either through consulting sales or by demonstrating commercial acumen in industry roles for example to increase scope of work / identify new revenue streams Demonstrates a track record of interest in the workplace and achievement beyond the realms of project work Self-starter with ability to work independently with little guidance to lead teams to achieve results A first class or 2.1 degree from a leading institution in quantitative/analytical studies such as economics, maths, statistics, engineering or equivalent is a definite plus
Aug 25, 2026
Full time
Select how often (in days) to receive an alert: Manager - Pricing - Centre of Excellence Location: London Company overview KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in. About the team Strategy and Value creation teams work with C-level Executives to identify, structure and solve their most critical strategic issues across the economic and transaction cycles. As part of a fast-paced and dynamic group, our consultants offer strategic advice on financial, business and operating models to corporate, public sector and private equity clients. About the role Within the Strategy & Value Creation team we have an established Pricing strategy practice, serving number of sectors including retail, consumer goods, healthcare, pharmaceuticals, transport and industrial manufacturing sectors serving UK, European and international clients. We work with C-level executives to identify, structure and solve their most critical strategic issues related to deal strategy, and growth strategy. KPMG's Pricing strategy practice is a specialised team focussed on solving pricing and revenue optimisation problems for its clients using data and analytics techniques to deliver a sustainable solution which can deliver both short- and long-term margin improvements. As a team, we are a group of bright committed individuals who are passionate about delivering fantastic client work, solving complex data related problems, investing our time in acquiring new analytical skills, and having fun both inside and outside of work. We are recruiting for a Manager with Pricing / Data Analytics experience. The role is currently part of KPMG's Strategy and Value creation team based in London office and would have following core responsibilities: Responsibilities: Manage workstreams / mid-sized projects delivering quality output on time, to budget and in compliance with KPMG engagement and risk management practices Comprehend client's requirements and be able to break it for the other members of the team Synthesise primary research and data gathering; identify key research areas and organise the junior team appropriately to effectively understand the key topics pertinent to the relevant industry sector and scope of work Understand current client data landscape and ability to direct the client teams to navigate correct source of data for driving key analysis with appropriate techniques and tools Help clients create a clear path to achieve their growth ambition through consideration of their markets, customers and propositions to create a sustainable strategy Plan initial hypotheses and analysis; formulate initial hypotheses based on previous experience, knowledge of the sector and understanding of the scope of work Manage the pace and delivery of projects, including: Day-to-day coordination with key project stakeholders including clients and other internal teams Upward management of senior team members to ensure progress is effectively communicated Reporting back to clients the key findings of our work Manage teams or individuals, and ideally has overseen significant parts of complex projects or programmes. And be able to ensure analytical work associated with multiple workstreams can be completed against tight deadlines and to an agreed standard Design, shape and co-ordinate the preparation of deliverables that span multiple workstreams, identifying insight and the 'so what' Communicate views and insights (both in writing and verbally) in an effective and compelling manner to clients and KPMG colleagues Anticipate and develop the answers to potential questions and challenges from the client Support Partners / Directors / Associate Directors community in business development activities Coach and develop team members providing high quality developmental feedback Identify, design and lead critical and complex practice development initiatives, coordinating other members of the team Proactively develop thought leadership; design and lead practice development initiatives Qualifications: Strong experience (at least 5-7 years) with strategy or analytics experience gained in corporate roles, analytic boutique and strategic consultancy firm A mix of structured problem-solving skills (including strong numerical capabilities combined with sound commercial acumen), ability to deliver insightful recommendations that can be practically executed, excellent written English and oral communication skills (other language skills would be a strong bonus) Substantial experience of delivering work into the sectors and topics we serve, such as pricing strategy, setting, implementation, for delivering high impact projects Experience using economic modelling and analysis by using tools such as Alteryx, Tableau, Python, SQL etc Understanding of machine learning techniques and practical experience of applying these techniques for commercial solving purposes Experience of developing pitches and thinking through proposals either through consulting sales or by demonstrating commercial acumen in industry roles for example to increase scope of work / identify new revenue streams Demonstrates a track record of interest in the workplace and achievement beyond the realms of project work Self-starter with ability to work independently with little guidance to lead teams to achieve results A first class or 2.1 degree from a leading institution in quantitative/analytical studies such as economics, maths, statistics, engineering or equivalent is a definite plus
Graduate Customer Support & Accounts Advisor Accounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 25, 2026
Full time
Graduate Customer Support & Accounts Advisor Accounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are looking to appoint a talented Bid Writer to join our national Tendering & Business Development Team. Your New Role: As a Bid Writer, you will manage your entire bid process from detailed tender appraisal, discussion meetings with executive and operational managers, to writing of all qualitative elements and any post submission stages click apply for full job details
Aug 25, 2026
Full time
We are looking to appoint a talented Bid Writer to join our national Tendering & Business Development Team. Your New Role: As a Bid Writer, you will manage your entire bid process from detailed tender appraisal, discussion meetings with executive and operational managers, to writing of all qualitative elements and any post submission stages click apply for full job details
Business Development Executive - Scooterpac is looking for a Business Development Executive to join their growing Sales Team on a full-time, permanent basis, based at their Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £35,000 - £40,000 per annum (depending on experience) with an OTE of £60,000 Holiday: 31 days including bank holidays click apply for full job details
Aug 25, 2026
Full time
Business Development Executive - Scooterpac is looking for a Business Development Executive to join their growing Sales Team on a full-time, permanent basis, based at their Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £35,000 - £40,000 per annum (depending on experience) with an OTE of £60,000 Holiday: 31 days including bank holidays click apply for full job details
Business Development Executive - Hospitality & Bartender Transition Programme Salary: 32,000 base salary + 4,000 car allowance + uncapped monthly bonus ( 300- 500+ per month) Contract: 12-Month Fixed-Term Contract (with strong potential to become permanent) Location: Remote-based with travel across the Midlands, Northwest or Southwest regions Turn Your Passion for Hospitality into a Career in Sales Are you a bartender, bar supervisor, mixologist, or hospitality professional looking for your next challenge? We're looking for enthusiastic and ambitious individuals to join our team as Business Development Executives , representing one of the world's most recognised cocktail brands. No previous field sales experience is required - we'll provide the training and support you need to succeed. What You'll Be Doing Building strong relationships with bar managers, venue owners, and hospitality decision-makers. Introducing and promoting our premium cocktail solutions to new and existing customers. Delivering engaging product demonstrations and cocktail training sessions. Helping venues increase sales and improve operational efficiency through our product range. Ensuring excellent product visibility, activation, and execution in outlets. Identifying new business opportunities and growing your territory. Managing your diary and travel schedule effectively. Providing feedback and market insights to support business growth. Completing reporting and administration accurately and on time. Who We're Looking For A genuine passion for cocktails and the hospitality industry. Strong communication and relationship-building skills. Confidence speaking with customers and decision-makers. A proactive, self-motivated attitude. Good organisational and planning skills. A full UK driving licence and access to your own vehicle (insured for business use). Flexibility to occasionally work evenings when supporting customer events and activations. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. of We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 25, 2026
Contractor
Business Development Executive - Hospitality & Bartender Transition Programme Salary: 32,000 base salary + 4,000 car allowance + uncapped monthly bonus ( 300- 500+ per month) Contract: 12-Month Fixed-Term Contract (with strong potential to become permanent) Location: Remote-based with travel across the Midlands, Northwest or Southwest regions Turn Your Passion for Hospitality into a Career in Sales Are you a bartender, bar supervisor, mixologist, or hospitality professional looking for your next challenge? We're looking for enthusiastic and ambitious individuals to join our team as Business Development Executives , representing one of the world's most recognised cocktail brands. No previous field sales experience is required - we'll provide the training and support you need to succeed. What You'll Be Doing Building strong relationships with bar managers, venue owners, and hospitality decision-makers. Introducing and promoting our premium cocktail solutions to new and existing customers. Delivering engaging product demonstrations and cocktail training sessions. Helping venues increase sales and improve operational efficiency through our product range. Ensuring excellent product visibility, activation, and execution in outlets. Identifying new business opportunities and growing your territory. Managing your diary and travel schedule effectively. Providing feedback and market insights to support business growth. Completing reporting and administration accurately and on time. Who We're Looking For A genuine passion for cocktails and the hospitality industry. Strong communication and relationship-building skills. Confidence speaking with customers and decision-makers. A proactive, self-motivated attitude. Good organisational and planning skills. A full UK driving licence and access to your own vehicle (insured for business use). Flexibility to occasionally work evenings when supporting customer events and activations. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. of We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
PA Consulting is seeking a Managing Consultant for the Energy & Utilities sector, focusing on design engineering and science. You will lead multidisciplinary teams to deliver high-impact scientific and engineering solutions across Carbon Capture, Sustainable Fuels, Electrification, and Water. You will drive business development, shape service propositions, and mentor team members within a collaborative, inclusive environment. Hybrid working with client-site collaboration is supported.
Aug 25, 2026
Full time
PA Consulting is seeking a Managing Consultant for the Energy & Utilities sector, focusing on design engineering and science. You will lead multidisciplinary teams to deliver high-impact scientific and engineering solutions across Carbon Capture, Sustainable Fuels, Electrification, and Water. You will drive business development, shape service propositions, and mentor team members within a collaborative, inclusive environment. Hybrid working with client-site collaboration is supported.
Teamworks is seeking an Account Executive to lead Italy sales from the UK, driving growth across Serie A, Serie B, and national federations. You will work with an in-market Customer Success Manager and Business Development Executive to convert references into expansion and build early market momentum. This role requires a fluent Italian speaker who can travel to Italy, deep experience selling to elite sports organizations, and a credible understanding of how performance departments operate.
Aug 25, 2026
Full time
Teamworks is seeking an Account Executive to lead Italy sales from the UK, driving growth across Serie A, Serie B, and national federations. You will work with an in-market Customer Success Manager and Business Development Executive to convert references into expansion and build early market momentum. This role requires a fluent Italian speaker who can travel to Italy, deep experience selling to elite sports organizations, and a credible understanding of how performance departments operate.
Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Aug 25, 2026
Full time
Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Lead Generation Executive / Sales Development Representative £27,000 Basic + Uncapped Commission (OTE £32,000+) Full Time Permanent Are you a confident communicator who enjoys speaking to people and opening doors to new business opportunities? We're looking for a driven Lead Generation Executive to join a growing sales team, helping to generate new business opportunities within the property sector. This is an exciting opportunity for someone with B2B sales, appointment setting or lead generation experience who enjoys working towards targets and being rewarded for success. Working remotely, you'll play a key role in introducing an innovative service to estate agency businesses, booking qualified appointments for the Business Development team and helping drive future growth. What you'll be doing Making outbound calls to prospective business customers Identifying decision makers and qualifying opportunities Booking high-quality appointments for the Business Development Managers Building rapport and understanding customer needs Managing follow-up activity and nurturing leads Updating HubSpot CRM with accurate customer information Working towards individual and team targets Collaborating closely with the wider sales team What we're looking for Previous experience in lead generation, telesales, sales development or appointment setting Confident making outbound B2B calls Excellent communication and relationship-building skills Experience using a CRM system (HubSpot desirable) Self-motivated and organised with excellent time management Resilient, positive and target-driven Comfortable working independently in a remote environment Desirable Experience selling into estate agencies, legal, property or professional services sectors Previous experience within SaaS, technology or business services What's on offer? £27,000 basic salary Uncapped commission with realistic OTE of £32,000 (£5000 commission) Hybrid flexibility Full training and ongoing coaching Career progression opportunities Supportive and collaborative sales team Company pension Holiday allowance If you're motivated by targets, enjoy speaking with people and want to join a growing business where your success is recognised and rewarded, we'd love to hear from you. Apply today to find out more.
Aug 25, 2026
Full time
Lead Generation Executive / Sales Development Representative £27,000 Basic + Uncapped Commission (OTE £32,000+) Full Time Permanent Are you a confident communicator who enjoys speaking to people and opening doors to new business opportunities? We're looking for a driven Lead Generation Executive to join a growing sales team, helping to generate new business opportunities within the property sector. This is an exciting opportunity for someone with B2B sales, appointment setting or lead generation experience who enjoys working towards targets and being rewarded for success. Working remotely, you'll play a key role in introducing an innovative service to estate agency businesses, booking qualified appointments for the Business Development team and helping drive future growth. What you'll be doing Making outbound calls to prospective business customers Identifying decision makers and qualifying opportunities Booking high-quality appointments for the Business Development Managers Building rapport and understanding customer needs Managing follow-up activity and nurturing leads Updating HubSpot CRM with accurate customer information Working towards individual and team targets Collaborating closely with the wider sales team What we're looking for Previous experience in lead generation, telesales, sales development or appointment setting Confident making outbound B2B calls Excellent communication and relationship-building skills Experience using a CRM system (HubSpot desirable) Self-motivated and organised with excellent time management Resilient, positive and target-driven Comfortable working independently in a remote environment Desirable Experience selling into estate agencies, legal, property or professional services sectors Previous experience within SaaS, technology or business services What's on offer? £27,000 basic salary Uncapped commission with realistic OTE of £32,000 (£5000 commission) Hybrid flexibility Full training and ongoing coaching Career progression opportunities Supportive and collaborative sales team Company pension Holiday allowance If you're motivated by targets, enjoy speaking with people and want to join a growing business where your success is recognised and rewarded, we'd love to hear from you. Apply today to find out more.
Lead a large-scale complaints operation across Retail Insurance and Claims. Deliver fair customer outcomes and meet regulatory requirements. Drive operational performance and create a culture of continuous improvement. Shape complaint strategies and influence broader business improvements. Work with Claims, Customer Operations, Risk, Compliance, and Learning & Development to reduce complaint demand and improve customer experience. Lead and develop Operational Leaders responsible for complaint-handling operations. Ensure effective resource planning and operational capacity management. Deliver complaint volume, productivity, quality, and customer outcome targets. Drive improvements in complaint resolution, reduce complaint cycle times, and increase first-touch resolution. Maintain governance and controls and act as escalation point for complex, high-risk, and high-profile complaints. Provide senior operational leadership across Retail Insurance and Claims complaints. Identify root causes and partner with Claims and Operational teams to address recurring customer pain points. Own operational KPIs, present performance insights and recommendations to senior stakeholders and executive audiences. Lead automation, digitisation, simplification, transformation, and new complaint-handling capability initiatives. Build partnerships, represent complaints in governance forums and strategic initiatives, and support executive reporting and regulatory engagement. Requirements Significant operational leadership experience within complaints, customer operations, claims operations, or conduct-focused environments Strong understanding of customer journeys Proven experience managing senior operational leaders with large spans of control Experience leading operational teams through multiple management layers Exceptional coaching capability Strong understanding of FCA complaint-handling requirements and Consumer Duty Track record of leading change, transformation, and continuous improvement programmes Experience using MI, data, and insight to drive decision-making Strong understanding of Retail Insurance products Claims knowledge across one or more insurance lines Must be able to work in Leicester or Bexhill under a hybrid working arrangement Sponsorship is not offered for this role Subject to thorough referencing, including credit and criminal record checks Core Competencies Demonstrates extensive operational leadership in complaints and customer operations, with a strong focus on driving continuous improvement and delivering fair customer outcomes while adhering to regulatory requirements. Proven ability to manage senior operational leaders and utilize data insights for decision-making in a Retail Insurance context. Highest-signal resume keywords Operational Leadership Experience FCA Complaint-Handling Requirements Change Management Data-Driven Decision-Making Customer Journey Understanding ATS Optimization Keywords Hard Skills Complaint Resolution Operational Performance Management KPI Ownership Root Cause Analysis Continuous Improvement Programmes Automation Initiatives Transformation Leadership Claims Knowledge Resource Planning Governance and Controls Soft Skills Coaching Capability Influencing Skills Partnership Building Communication Skills Leadership Development Industry Keywords Retail Insurance Customer Operations Claims Operations Consumer Duty Regulatory Engagement
Aug 25, 2026
Full time
Lead a large-scale complaints operation across Retail Insurance and Claims. Deliver fair customer outcomes and meet regulatory requirements. Drive operational performance and create a culture of continuous improvement. Shape complaint strategies and influence broader business improvements. Work with Claims, Customer Operations, Risk, Compliance, and Learning & Development to reduce complaint demand and improve customer experience. Lead and develop Operational Leaders responsible for complaint-handling operations. Ensure effective resource planning and operational capacity management. Deliver complaint volume, productivity, quality, and customer outcome targets. Drive improvements in complaint resolution, reduce complaint cycle times, and increase first-touch resolution. Maintain governance and controls and act as escalation point for complex, high-risk, and high-profile complaints. Provide senior operational leadership across Retail Insurance and Claims complaints. Identify root causes and partner with Claims and Operational teams to address recurring customer pain points. Own operational KPIs, present performance insights and recommendations to senior stakeholders and executive audiences. Lead automation, digitisation, simplification, transformation, and new complaint-handling capability initiatives. Build partnerships, represent complaints in governance forums and strategic initiatives, and support executive reporting and regulatory engagement. Requirements Significant operational leadership experience within complaints, customer operations, claims operations, or conduct-focused environments Strong understanding of customer journeys Proven experience managing senior operational leaders with large spans of control Experience leading operational teams through multiple management layers Exceptional coaching capability Strong understanding of FCA complaint-handling requirements and Consumer Duty Track record of leading change, transformation, and continuous improvement programmes Experience using MI, data, and insight to drive decision-making Strong understanding of Retail Insurance products Claims knowledge across one or more insurance lines Must be able to work in Leicester or Bexhill under a hybrid working arrangement Sponsorship is not offered for this role Subject to thorough referencing, including credit and criminal record checks Core Competencies Demonstrates extensive operational leadership in complaints and customer operations, with a strong focus on driving continuous improvement and delivering fair customer outcomes while adhering to regulatory requirements. Proven ability to manage senior operational leaders and utilize data insights for decision-making in a Retail Insurance context. Highest-signal resume keywords Operational Leadership Experience FCA Complaint-Handling Requirements Change Management Data-Driven Decision-Making Customer Journey Understanding ATS Optimization Keywords Hard Skills Complaint Resolution Operational Performance Management KPI Ownership Root Cause Analysis Continuous Improvement Programmes Automation Initiatives Transformation Leadership Claims Knowledge Resource Planning Governance and Controls Soft Skills Coaching Capability Influencing Skills Partnership Building Communication Skills Leadership Development Industry Keywords Retail Insurance Customer Operations Claims Operations Consumer Duty Regulatory Engagement
