There has never been a more exciting time tojoin Screwfix.
Screwfix is one of the UK's most successful and fastest-growing retailers, with over 1,000 stores, revenues of c.£2.5bn and a clear position as the UK & ROI's largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time.
Digital sits at the heart of that proposition. Over 75% of the business is driven through our digital ecosystem, with customers moving seamlessly between our website, app, stores, Click & Collect and delivery services. From Sprint, our 20-minute delivery proposition, to personalised digital experiences, we continue to raise the bar for convenience in the trade sector.
Last year we launched Screwfix Rewards, now the UK's biggest trade loyalty programme, creating an even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences.
With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build on that momentum, accelerating app growth, enhancing personalisation, improving customer experience and ensuring Screwfix remains at the forefront of digital retail innovation.
The RoleAs Director of Ecommerce, you will be a senior leader within the Digital & Data function, reporting to our Digital & Data Director. Working closely with them and the wider leadership team, you will define and deliver the next chapter of Screwfix's ecommerce strategy.
You will inherit a highly successful digital business, with responsibility for online sales of c.£1.6bn and a significant digital marketing budget. Your remit spans web, app, digital trading, CRO and Sprint, our 20-minute delivery proposition, balancing delivery today with building the capabilities that will drive future growth.
As a senior leader, you will also play a critical role in developing and leading a high-performing ecommerce team. We will need a skilled people leader who can inspire, coach and empower colleagues, build strong leadership capability across the function, and create an environment where talent can thrive while delivering outstanding business results.
This is a broad commercial and customer leadership role. You will drive performance across key ecommerce metrics, lead our conversion rate optimisation programme, accelerate the growth of our app business, and use customer insight, loyalty, personalisation and AI to create simpler, faster and more relevant customer experiences. You will embed data-driven decision making, champion innovation and help shape the future of digital at Screwfix.
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Cycle to workWhether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping DiscountsAs well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share PlansBecome a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply HealthFrom dental care to acupuncture, you can customise your health plan and claim back money for treatments.
Long Service AwardsFrom extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us.
PensionWith our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life CoverIf you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment.
Retail TrustLook after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q DiscountsAs a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products.
Mind TrainingWe've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health.
Screwfix CommunityWhether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self-DevelopmentWhether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family LeaveOur Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmesWe're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you.
Open Development ProgrammeYou can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you'll develop leadership skills as you take on real business challenges.
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"Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand."
"Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand." Becky Wren Digital Marketing Manager
"Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation - they're all things that are key to my role."
"The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation."
We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.