Parts Advisor

  • Talent Guardian
  • Ferndown, Dorset
  • Aug 17, 2026
Full time Call Centre / CustomerService

Job Description

Salary: £31,000-£35,000 DOE
Hours: Monday to Friday, 8:00am-5:00pm
Holiday: 22 days plus bank holidays

We are currently recruiting for an experienced Parts Advisor to join an established employer within the automotive sector.

This is a varied role suited to someone with previous parts experience who is confident dealing with customers, supporting workshop colleagues and keeping on top of stock and orders.
You'll be joining a busy team where organisation, attention to detail and a positive approach are essential.

The Role

Your responsibilities will include:
  • Processing parts orders and invoices
  • Allocating and issuing parts for workshop jobs
  • Maintaining accurate stock levels
  • Supporting technicians with parts requirements
  • Liaising with internal departments
  • Handling telephone and face-to-face customer enquiries
  • Trade and retail parts sales
  • Delivering parts to customers when required
  • Completing associated administration
  • Using parts and stock management systems
  • Supporting the wider team with day-to-day duties
About You

We're looking for someone who:
  • Has previous parts experience, ideally within the automotive sector
  • Is confident dealing with customers and colleagues
  • Is organised, methodical and reliable
  • Has strong attention to detail
  • Can manage competing priorities and deadlines
  • Is comfortable using Microsoft Office and other computer systems
  • Has experience with ADP/Kerridge or similar systems - desirable
  • Has a positive attitude and enjoys working as part of a team
What's on Offer
  • £31,000-£35,000 salary, depending on experience
  • Monday to Friday, 8:00am-5:00pm
  • 22 days' holiday plus bank holidays
  • Ongoing training and development
  • A varied role within an established automotive employer
If you're an experienced Parts Advisor looking for your next opportunity, we'd be keen to hear from you.