Assistant Director, Customer Success & Adoption

  • PowerToFly
  • Aug 04, 2026
Full time Call Centre / CustomerService

Job Description

Moody's is seeking an experienced Customer Success professional in the UK to drive success across the full lifecycle. You will ensure adoption, health, retention, and value realization at scale, acting as a trusted advisor with clients and cross-functional teams.

You'll explain complex product behavior in business terms, troubleshoot API integrations, and support data delivery models while shaping account plans and expanding relationships.