Senior Customer Success Strategist - Connect CCaaS

  • Amazon
  • Jul 17, 2026
Full time Call Centre / CustomerService

Job Description

Amazon Web Services (AWS) is seeking an experienced Senior Customer Success Specialist for Connect Specialty Sales to drive enterprise-wide adoption of Amazon Connect. You will partner with sales, solutions architecture and partners to deliver value at the CxO level and lead cross-functional teams to remove adoption barriers.

You will own strategic customer engagements, deliver compelling demos, and develop account plans to meet revenue targets while expanding Connect adoption across complex