Commercial Media Manager (Film Office)

Key Information

Company: TfL, GLA or OPDC

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Job title: Commercial Media Manager (Film Office)

Salary: £55,000 (Depending on experience)

Grade: Band 3

Contract type: Permanent Reference: 4745

Team: Commercial Media Directorate: Customer & Strategy

All offers of employment are subject to satisfactory right to work checks. Candidates must be able to demonstrate their right to work in the UK. At present TfL is unable to offer visa sponsorship for this role.

Hybrid working enables 50% time split between office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.

Overview of project/role

Transport for London (TfL) is looking for a commercially driven and strategic leader to join the team as a Commercial Media Manager, responsible for managing and developing the Film Office while maximising revenue from commercial filming across one of the world's most iconic transport networks.

As a Commercial Media Manager, you will lead the delivery and continuous improvement of TfL's commercial filming strategy, identifying opportunities to grow revenue, enhance services and develop new products that meet the needs of the film and television industry. You will manage a small team, including two direct reports and other resources as required, fostering a high-performing and customer focused culture.

Overseeing all commercial filming activity, you will ensure projects are delivered safely, efficiently and in line with TfL policies and operational requirements. Working with a wide range of internal and external stakeholders, including operational teams, commercial colleagues, industry bodies and production representatives, you will build strong partnerships that support business growth while protecting and enhancing the TfL brand.

You will also be accountable for delivering and growing a revenue forecast of approximately £1 million per year, identifying new opportunities to increase income through commercial filming and related services. The revenue generated through this role directly supports TfL and is reinvested into London's transport network.

This is a unique opportunity to combine commercial leadership, people management, stakeholder engagement and operational delivery in a role that plays a significant part in generating value for TfL.

The role is hybrid, with occasional evening, weekend and field based working required to support filming activities and ensure the successful delivery of commercial media projects.

Key Accountabilities

• Responsible for the delivery and ongoing development of the Film Office Strategy, maximising revenue through initiatives such as unlocking new exclusive filming locations while implementing continuous improvement in day to day operations.
• Manage the Film Office web content, imagery of TfL's exclusive filming locations, terms and conditions, guidance documents, risk assessments and budget.
• Project manage commercial filming and photography activities on TfL's rail estates, including script and storyboard approval, IP/copyright licensing agreements, health and safety reviews, availability of subject matter experts, and resource planning for the Film Office team.
• Develop and deliver the business to business communications plan with TfL's B2B Marketing & Communication Manager and Social Media Team.
• Shape the Film Office team with industry insight, relationships, benchmarking, sector analysis and maintain a competitive rate card.
• Work closely with internal colleagues, including the Commercial Partnerships team, TfL's Brand Licensing Manager and Legal team, to protect TfL's brand by addressing unauthorised filming/photography and subsequent unauthorised use online.
• Build and maintain strong relationships with key stakeholders in the filming industry to represent TfL and drive awareness and usage of TfL's estates and assets in commercial filming/photography; e.g., Film London, British Film Institute (BFI), Location Managers.

Skills, Knowledge & Experience Skills

• Strong people manager who can line manage and lead a team of circa 3 people (Desirable).
• Effective communicator comfortable negotiating terms and conditions for filming bookings (Essential).
• Sound commercial acumen and strategic thinking to maximise revenue, reduce costs and seek new opportunities (Desirable).
• Effective planning and organisation of workloads, prioritising projects, tasks and workflow to meet demand (Essential).
• Capability to manage and influence challenging stakeholders to achieve mutually beneficial outcomes (Essential).
• Ability to manage multiple simultaneous projects and workflows efficiently (Essential).
• Budget management including forecasting and reporting expenditure (Desirable).

Knowledge

• Knowledge of Health & Safety requirements in high risk regulated environments such as London Underground (Essential); preferably understanding of LU Standards & Rule Books and production and review of Risk Assessments, Safe Systems of Work and Method Statements (Desirable).
• Understanding of the UK filming industry, including organisations that promote exclusive filming locations, and promotion of filming within London and the UK (Essential).
• Knowledge of the worldwide filming industry, including risks, opportunities, trends and current market performance (Essential).
• Knowledge of intellectual property/copyright portfolios, brand protection and resolution of unauthorised usage and licence implementation (Desirable).

Experience

• Previously worked in a high risk regulated environment such as a railway or airport (Desirable).
• Experienced in developing and delivering business development strategies (Essential).

Application Process

• Please apply using your CV and one page covering letter.
• Tailor your CV to the skills, knowledge and experience highlighted in the advert.
• PDF format preferred and do not include any photographs or images.

Interview Date

Interviews are expected to take place during mid August week commencing 10th Aug and 17th Aug (exact dates to be confirmed).

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect and clear communication throughout.

Benefits

• Final salary pension scheme.
• Free travel on the TfL network.
• Reimbursement of 75% of the cost of a standard class ticket for National Rail travel from home or 75% reimbursement on a 28 day flexi ticket.
• 30 days annual leave plus public and bank holidays.
• Hybrid working approach to support work life balance.
• Private healthcare discounted scheme (optional).
• Tax efficient cycle to work programme.
• Retail, health, leisure and travel offers.
• Discounted Eurostar travel.

We will make every effort to give you as much notice as possible; however, some interviews or assessments could be organised at short notice.