Solution and Project Quality Manager - EMEA

Provide strategic leadership for Project Quality across assigned EMEA business units, ensuring alignment with regional business objectives and customer expectations. Define and drive the regional strategy for project quality, focusing on prevention, continuous improvement, and sustainable performance improvements across the project lifecycle. Lead strategic quality improvement initiatives that strengthen project delivery performance and support business growth. Lead, develop, and coach the Project Quality team, fostering a high performance culture focused on accountability, collaboration, and continuous improvement. Ensure consistent application of project quality standards, tools, and methodologies across projects. Work closely with Solutions Development and sales teams to ensure risks are identified, understood, and mitigated during the solution development phase. Ensure lessons learned from project execution are systematically captured and translated into improvements in solution design, project planning, and delivery processes. Promote early quality involvement to ensure robust designs, realistic project assumptions, and improved project readiness. Drive the consistent application of project quality standards, governance frameworks, and quality methodologies across EMEA projects. Proactively identify, assess, and mitigate project quality risks throughout the project lifecycle. Own and monitor key project quality performance indicators, including Cost of Poor Quality (COPQ), ensuring transparency and accountability for improvement. Build strong cross-functional networks with Business Unit leadership, project teams, execution Functions, R&D/COE's/Product management, operations, and global quality teams.

• Proven leadership experience in a fast-paced, growth-oriented environment demonstrating behaviours aligned with Dematic and KION values of Integrity, Collaboration, Courage, and Excellence.
• Experience overseeing quality across multiple large-scale, complex projects within engineering, automation, or project-driven environments.
• Demonstrated experience driving structured problem solving and effective corrective and preventive action systems to eliminate root causes and prevent recurrence.
• Practical experience applying continuous improvement methodologies such as Lean, Six Sigma, value stream mapping, Kaizen, or similar approaches.
• Experience collaborating with engineering or solutions development teams to proactively manage risks during early project phases.
• Willingness and ability to travel to customer sites (up to approximately 30%) to support project teams and customer engagements.
• Bachelor's degree in engineering, Industrial Engineering, Quality Management, or a related technical discipline; significant equivalent experience may be considered.
• Lean Six Sigma Green Belt or Black Belt certification preferred, with demonstrated application in complex operational or project environments.
• Knowledge of ISO 9001 Quality Management Systems and experience applying quality governance within project-based organizations.
• Project management knowledge or certification (e.g., PMP, PRINCE2, or equivalent) considered an advantage due to the project-driven nature of the role.
• Experience with advanced quality and risk tools such as FMEA, structured problem-solving, and data-driven analysis tools.