Arthur J. Gallagher & Co. (AJG) is seeking a leader to head the Operational Assurance, Complaints, and Technical Enablement function. This pivotal role focuses on ensuring accurate and regulatory-compliant pension administration services, driving growth in a complex operational environment.
The ideal candidate will possess significant experience in pension administration, regulatory requirements, and have a proven record of leading multi-disciplinary teams. They will communicate effectively and improve customer experience through continuous improvement initiatives.