Director, AI Customer Service Platforms

  • Elea Ecuador
  • Jul 02, 2026
Full time Call Centre / CustomerService

Job Description

Elea Ecuador is seeking a Director of Product Management - AI Customer Service Agents to lead the strategy and execution of Kraken's AI-powered products. This role requires expertise in AI products, focusing on customer service automation and enhancing customer experiences.

The ideal candidate will possess over 7 years of experience in product management, demonstrate strong analytical skills, and excel in cross-functional leadership. Join Elea Ecuador in shaping the future of energy with innovative technology!