Payroll Coordinator

Payroll Coordinator

Band 4 Business Operations Centre

Fixed term to 31/05/2027

Are you a detail-oriented payroll professional with a passion for accuracy and customer service? We are looking for a Payroll Coordinator to support the delivery of efficient, accurate, and compliant payroll, pension, and benefits services across the organisation. The role involves payroll processing, employee correspondence, and resolving payroll queries while ensuring compliance with payroll legislation and procedures.

As a Payroll Coordinator, you will play a key role in ensuring employees are paid correctly and on time. You will have well developed team working, analytical and problem-solving skills with the ability to organise and prioritise workloads whilst working under pressure to deadlines and conflicting demands with a high level of accuracy.

The successful candidate will be educated to NVQ Level 2 or equivalent and be able to demonstrate a good level of numeracy with evidence of working in a customer orientated service area.

You will have competent IT skills and experience of Payroll.

We are looking for someone who:

• Has recent payroll experience and a strong understanding of payroll processes, pensions, and statutory requirements.
• Demonstrates excellent numerical, analytical, and problem solving skills.
• Has experience using HR and Payroll systems and delivering excellent customer service.
• Communicates effectively, works collaboratively, and maintains high levels of accuracy and confidentiality.
• Can adapt to change and contribute positively to service improvements.

You'll be joining a supportive and collaborative team that plays a vital role in delivering essential services. This is an excellent opportunity to develop your payroll expertise within a large and complex organisation committed to continuous improvement and service excellence.

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)
• Local government discount schemes available to all employees with offers at local businesses along with various national brands
• Staff networks run by staff, for staff, providing opportunities for peer networking, mutual support, staff development

Northumberland County Council is proud to be an equal opportunities employer and operates a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role.