IT Sales Account Manager £35,000 Basic Plus Uncapped Commission Birmingham- (OFFICE BASED) Our client offers world class leading IT solutions , who are looking to appoint an experienced and commercially astute IT Sales Account Manager. Candidate will have proven B2B technology sales professional who excels at managing complex client portfolios, driving sustainable growth, and delivering consultative, high-value IT solutions. Requirements Experience within an IT reseller, MSP, distributor or vendor environment Previous experience in account management, internal sales or business development Have good technical knowledge. Experience preparing quotes and managing orders end-to-end Experience using CRM systems Responsibilities Acting as the strategic lead for a portfolio of key client accounts, ensuring retention and long-term growth Maintain CRM pipeline updates and account records Identify upsell and cross-sell opportunities Identifying and securing new, high-value business through your existing network and market knowledge Respond to customer queries regarding pricing, delivery timelines and product specifications Delivering a consultative sales approach, designing tailored IT solutions aligned to client challenges Managing and forecasting your sales pipeline accurately using Salesforce Collaborating closely with internal technical and marketing teams to ensure seamless Assist with bid documentation and commercial responses Support senior sales team in client meetings where required Previously worked as an IT Sales Representative, IT Sales Executive , IT Account IT Business Development Manager, IT Account Manager, Reseller Account Manager, Channel Sales Executive, Channel Sales Manager, Channel Sales Executive, Account Executive Inside Partner Account Manager, Sales Account Manager (Reseller), Technical Internal Sales Representative or in a similar role.
Jun 11, 2026
Full time
IT Sales Account Manager £35,000 Basic Plus Uncapped Commission Birmingham- (OFFICE BASED) Our client offers world class leading IT solutions , who are looking to appoint an experienced and commercially astute IT Sales Account Manager. Candidate will have proven B2B technology sales professional who excels at managing complex client portfolios, driving sustainable growth, and delivering consultative, high-value IT solutions. Requirements Experience within an IT reseller, MSP, distributor or vendor environment Previous experience in account management, internal sales or business development Have good technical knowledge. Experience preparing quotes and managing orders end-to-end Experience using CRM systems Responsibilities Acting as the strategic lead for a portfolio of key client accounts, ensuring retention and long-term growth Maintain CRM pipeline updates and account records Identify upsell and cross-sell opportunities Identifying and securing new, high-value business through your existing network and market knowledge Respond to customer queries regarding pricing, delivery timelines and product specifications Delivering a consultative sales approach, designing tailored IT solutions aligned to client challenges Managing and forecasting your sales pipeline accurately using Salesforce Collaborating closely with internal technical and marketing teams to ensure seamless Assist with bid documentation and commercial responses Support senior sales team in client meetings where required Previously worked as an IT Sales Representative, IT Sales Executive , IT Account IT Business Development Manager, IT Account Manager, Reseller Account Manager, Channel Sales Executive, Channel Sales Manager, Channel Sales Executive, Account Executive Inside Partner Account Manager, Sales Account Manager (Reseller), Technical Internal Sales Representative or in a similar role.
Location: Uxbridge (Fully Office-Based) Travel Required Make Your Mark. Drive Growth. Own the Customer. At Pilgrim's Europe, our continued commercial success is driving further investment in our team - and we're now looking for a Commercial Manager to join us as part of our ongoing growth journey. This is a newly created role, reflecting both the strength of our current performance and our ambition to accelerate growth across key customer accounts. As a result, you'll be joining a high-performing, expanding commercial team, where your contribution will be visible, valued, and impactful from day one. This is more than an account management role - it's an opportunity to take full ownership of your customer business, influence strategic direction, and play a key role in shaping the next phase of our growth. Working in line with our fully office-based, collaborative way of working, you'll be at the centre of decision-making, partnering closely with cross-functional teams to deliver commercial excellence in a fast-paced, results-driven environment. What You'll Be Responsible For Full ownership of P&L performance across your customer accounts Developing and delivering Joint Business Plans (JBPs) aligned to customer and business objectives Building strong relationships with senior stakeholders, acting as a trusted partner and internal customer champion Leading commercial negotiations, including trading agreements and tender processes Identifying opportunities to drive sales, margin, and market share growth Owning customer strategies and wiring plans to maximise influence and impact Evaluating and optimising promotional performance and ROI Working cross-functionally with Marketing, Supply Chain, Finance, and Customer Marketing to deliver aligned plans Leading customer-focused NPD programmes, from concept through to launch, ensuring delivery against timelines and budgets Using data and insight to inform decision making and unlock growth opportunities Managing accurate forecasting, budgeting, and risk & opportunity pipelines Representing your customer in internal planning meetings, ensuring full visibility of performance and service levels Monitoring performance and customer satisfaction, taking proactive action to address risks Driving continuous improvement in commercial processes and ways of working Providing clear performance feedback across the business, ensuring teams understand their impact on customer success Coaching and supporting less experienced team members, helping to build capability across the function About You You're a commercially sharp, driven individual who combines strong analytical thinking with exceptional relationship management skills. You're comfortable owning results, influencing at all levels, and working in a fast-paced, collaborative office-based environment. Essential: Proven experience in a Commercial / National Account / Key Account Management role within FMCG Strong P&L ownership and commercial acumen Excellent negotiation and influencing skills A data-driven approach with strong forecasting and analytical capability Advanced skills in Excel, PowerPoint, and Word Full driving licence and flexibility to travel Desirable: Experience working with own label retailers Degree qualification (or equivalent experience) Experience using commercial systems and customer portals Our Values - The Way We Work At Pilgrim's Europe, our values aren't just words - they define how we operate every day: Availability - We're open, responsive, and ready to take on new challenges Humility - We listen, collaborate, and respect every voice Discipline - We deliver on our commitments, every time Sincerity - We act with honesty and transparency Simplicity - We focus on what truly matters Ownership - We take responsibility and make things happen Determination - We're relentless in driving success What You'll Get in Return The opportunity to take true ownership of high-value customer accounts A role with real influence, where you can shape strategy and drive tangible results A collaborative, high-performing culture aligned to Pilgrim's Europe way of working Clear visibility to senior stakeholders and opportunities for career progression The chance to work cross-functionally with experienced commercial, marketing, and category teams A business that invests in people development, coaching, and internal progression Exposure to end-to-end commercial decision making, from NPD to customer strategy A fast-paced environment where your impact is recognised and rewarded Competitive salary and benefits package Ready to Step Into a Bigger Role? If you're looking for a position where you can own your accounts, influence senior decisions, and directly impact business growth, this is your moment. Join a business that is growing, investing, and backing its people - and where your ambition, ideas, and results will genuinely shape what comes next. Bring your commercial edge. Bring your drive. Bring your ambition. Apply now and be part of Pilgrim's Europe's next phase of growth. JBRP1_UKTJ
Jun 11, 2026
Full time
Location: Uxbridge (Fully Office-Based) Travel Required Make Your Mark. Drive Growth. Own the Customer. At Pilgrim's Europe, our continued commercial success is driving further investment in our team - and we're now looking for a Commercial Manager to join us as part of our ongoing growth journey. This is a newly created role, reflecting both the strength of our current performance and our ambition to accelerate growth across key customer accounts. As a result, you'll be joining a high-performing, expanding commercial team, where your contribution will be visible, valued, and impactful from day one. This is more than an account management role - it's an opportunity to take full ownership of your customer business, influence strategic direction, and play a key role in shaping the next phase of our growth. Working in line with our fully office-based, collaborative way of working, you'll be at the centre of decision-making, partnering closely with cross-functional teams to deliver commercial excellence in a fast-paced, results-driven environment. What You'll Be Responsible For Full ownership of P&L performance across your customer accounts Developing and delivering Joint Business Plans (JBPs) aligned to customer and business objectives Building strong relationships with senior stakeholders, acting as a trusted partner and internal customer champion Leading commercial negotiations, including trading agreements and tender processes Identifying opportunities to drive sales, margin, and market share growth Owning customer strategies and wiring plans to maximise influence and impact Evaluating and optimising promotional performance and ROI Working cross-functionally with Marketing, Supply Chain, Finance, and Customer Marketing to deliver aligned plans Leading customer-focused NPD programmes, from concept through to launch, ensuring delivery against timelines and budgets Using data and insight to inform decision making and unlock growth opportunities Managing accurate forecasting, budgeting, and risk & opportunity pipelines Representing your customer in internal planning meetings, ensuring full visibility of performance and service levels Monitoring performance and customer satisfaction, taking proactive action to address risks Driving continuous improvement in commercial processes and ways of working Providing clear performance feedback across the business, ensuring teams understand their impact on customer success Coaching and supporting less experienced team members, helping to build capability across the function About You You're a commercially sharp, driven individual who combines strong analytical thinking with exceptional relationship management skills. You're comfortable owning results, influencing at all levels, and working in a fast-paced, collaborative office-based environment. Essential: Proven experience in a Commercial / National Account / Key Account Management role within FMCG Strong P&L ownership and commercial acumen Excellent negotiation and influencing skills A data-driven approach with strong forecasting and analytical capability Advanced skills in Excel, PowerPoint, and Word Full driving licence and flexibility to travel Desirable: Experience working with own label retailers Degree qualification (or equivalent experience) Experience using commercial systems and customer portals Our Values - The Way We Work At Pilgrim's Europe, our values aren't just words - they define how we operate every day: Availability - We're open, responsive, and ready to take on new challenges Humility - We listen, collaborate, and respect every voice Discipline - We deliver on our commitments, every time Sincerity - We act with honesty and transparency Simplicity - We focus on what truly matters Ownership - We take responsibility and make things happen Determination - We're relentless in driving success What You'll Get in Return The opportunity to take true ownership of high-value customer accounts A role with real influence, where you can shape strategy and drive tangible results A collaborative, high-performing culture aligned to Pilgrim's Europe way of working Clear visibility to senior stakeholders and opportunities for career progression The chance to work cross-functionally with experienced commercial, marketing, and category teams A business that invests in people development, coaching, and internal progression Exposure to end-to-end commercial decision making, from NPD to customer strategy A fast-paced environment where your impact is recognised and rewarded Competitive salary and benefits package Ready to Step Into a Bigger Role? If you're looking for a position where you can own your accounts, influence senior decisions, and directly impact business growth, this is your moment. Join a business that is growing, investing, and backing its people - and where your ambition, ideas, and results will genuinely shape what comes next. Bring your commercial edge. Bring your drive. Bring your ambition. Apply now and be part of Pilgrim's Europe's next phase of growth. JBRP1_UKTJ
Contract type: Permanent Hours : 40hrs p/w Salary : Competitive Location : Willenhall Head OfficeAre you a driven sales professional with a passion for winning new business and building lasting commercial relationships? We're looking for an ambitious New Business Manager to play a pivotal role in the growth of our Food & Retail Solutions division. This is an exciting opportunity to identify new market opportunities, develop a strong pipeline of prospects, and convert them into long-term customers. If you thrive on opening doors, enjoy working strategically to uncover growth opportunities, and are motivated by achieving ambitious targets, you'll have the chance to make a significant impact on the future success of our business. Key Knowledge, Skills, Experience and Qualifications Required • Full UK Driving Licence is essential• High level of numeracy and literacy is essential• Working knowledge of Microsoft programs• Demonstrable Retail Wholesale Sales experience is essential• Experience in the use of CRM software• Ability to use logical and creative thinking to solve problems and make decisions• Excellent written and verbal communication skills and the ability to build strong working relationships• Strong organisational and planning skills with an attention to detail• Experience in managing costs and resources• Keen and enthusiastic approach to working both in a team and independently• Ability to produce accurate work within agreed timescales• Customer focused and understands the importance of this to the business• Challenges appropriately and identifies areas for improvement• Shows a commitment to ongoing personal development and training, always striving to improve• Demonstrates integrity, a strong work ethic and upholds the company values and principles• Extremely self-motivated and driven About us: At A.F. Blakemore & Son Ltd, we're proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK's largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We're constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.SPAR is the world's largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK's leading convenience store group. Being a 'symbol' group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.Please download the job description for more information.Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Business Development Manager, New Business Development Manager, Sales Manager, Account Manager, Key Account Manager, Territory Sales Manager, Retail Sales Manager, Wholesale Sales Manager, Commercial Manager, Field Sales Manager, Business Development Executive, Sales Executive, Regional Sales Manager, B2B Sales Manager, FMCG Sales Manager, etcREF-
Jun 11, 2026
Full time
Contract type: Permanent Hours : 40hrs p/w Salary : Competitive Location : Willenhall Head OfficeAre you a driven sales professional with a passion for winning new business and building lasting commercial relationships? We're looking for an ambitious New Business Manager to play a pivotal role in the growth of our Food & Retail Solutions division. This is an exciting opportunity to identify new market opportunities, develop a strong pipeline of prospects, and convert them into long-term customers. If you thrive on opening doors, enjoy working strategically to uncover growth opportunities, and are motivated by achieving ambitious targets, you'll have the chance to make a significant impact on the future success of our business. Key Knowledge, Skills, Experience and Qualifications Required • Full UK Driving Licence is essential• High level of numeracy and literacy is essential• Working knowledge of Microsoft programs• Demonstrable Retail Wholesale Sales experience is essential• Experience in the use of CRM software• Ability to use logical and creative thinking to solve problems and make decisions• Excellent written and verbal communication skills and the ability to build strong working relationships• Strong organisational and planning skills with an attention to detail• Experience in managing costs and resources• Keen and enthusiastic approach to working both in a team and independently• Ability to produce accurate work within agreed timescales• Customer focused and understands the importance of this to the business• Challenges appropriately and identifies areas for improvement• Shows a commitment to ongoing personal development and training, always striving to improve• Demonstrates integrity, a strong work ethic and upholds the company values and principles• Extremely self-motivated and driven About us: At A.F. Blakemore & Son Ltd, we're proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK's largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We're constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.SPAR is the world's largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK's leading convenience store group. Being a 'symbol' group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.Please download the job description for more information.Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.You may have experience in the following: Business Development Manager, New Business Development Manager, Sales Manager, Account Manager, Key Account Manager, Territory Sales Manager, Retail Sales Manager, Wholesale Sales Manager, Commercial Manager, Field Sales Manager, Business Development Executive, Sales Executive, Regional Sales Manager, B2B Sales Manager, FMCG Sales Manager, etcREF-
Enterprise Feed Manager IApplyremote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102672# Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi-client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail-oriented, with a strong customer-centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience
Jun 11, 2026
Full time
Enterprise Feed Manager IApplyremote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102672# Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration. What You'll Do Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K-$50K MRR. Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor. Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders. Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships. Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities. Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction. Track and document client technical feed requirements, account details, and project milestones. Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership. Oversee multi-client communications, delegating operational and technical tasks to support. Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform. Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok. Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery. Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges. Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans. Who You Are Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines Highly organized and detail-oriented, with a strong customer-centric mindset Bachelor's degree in Business Computer Science, or Marketing preferred or equivalent work experience
Starbucks (Upper Rose Gallery) - Full Time Deputy Store Manager Location: UK-England-Bluewater-Bluewater - Rose Gallery - Uppera (Store# 12096) We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We've got an exciting opportunity for you to join us as a deputy store manager. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. As a deputy store manager you'll partner with your store manager to co lead the store and deliver outstanding commercial, operational and people results. You'll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager. To be successful in the role, you'll have previous experience in leading a team in a dynamic, fast paced and customer focused retail or hospitality environment. You'll champion our mission and values to create our Starbucks experience for our customers and partners. You'll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We're looking for leaders with a growth mindset and an appetite for growing your leadership career. Typical day Co leading the store to achieve financial targets, customer satisfaction scores, and operational excellence Owning business areas which could include compliance, labour management or local marketing Leading the store leadership team, ensuring clarity of roles and accountability for results Forecasting future staffing needs, participating in recruitment and selection Owning the store partner training; ensuring all partners have completed required training and are set up for success Acting as the store manager when required, including full operational and partner accountability Monitoring store KPIs, analysing performance trends, and implementing action plans Driving cost control and profitability through effective resource planning and waste management Closing both standards and opportunity gaps using the store action plan Ensuring consistent delivery of brand and operational standards Working hours could include early mornings, evenings, weekends, nights and/or holidays. Training & Development All our retail store partners begin their careers with us by undertaking an introductory training programme which is led by our amazing in store trainers and coaches and is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. Benefits We'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) Free drinks and one item of food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long term career opportunities in store and support center Equal Opportunity Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Jun 11, 2026
Full time
Starbucks (Upper Rose Gallery) - Full Time Deputy Store Manager Location: UK-England-Bluewater-Bluewater - Rose Gallery - Uppera (Store# 12096) We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We've got an exciting opportunity for you to join us as a deputy store manager. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. As a deputy store manager you'll partner with your store manager to co lead the store and deliver outstanding commercial, operational and people results. You'll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager. To be successful in the role, you'll have previous experience in leading a team in a dynamic, fast paced and customer focused retail or hospitality environment. You'll champion our mission and values to create our Starbucks experience for our customers and partners. You'll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We're looking for leaders with a growth mindset and an appetite for growing your leadership career. Typical day Co leading the store to achieve financial targets, customer satisfaction scores, and operational excellence Owning business areas which could include compliance, labour management or local marketing Leading the store leadership team, ensuring clarity of roles and accountability for results Forecasting future staffing needs, participating in recruitment and selection Owning the store partner training; ensuring all partners have completed required training and are set up for success Acting as the store manager when required, including full operational and partner accountability Monitoring store KPIs, analysing performance trends, and implementing action plans Driving cost control and profitability through effective resource planning and waste management Closing both standards and opportunity gaps using the store action plan Ensuring consistent delivery of brand and operational standards Working hours could include early mornings, evenings, weekends, nights and/or holidays. Training & Development All our retail store partners begin their careers with us by undertaking an introductory training programme which is led by our amazing in store trainers and coaches and is designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. Benefits We'll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including Bank Holidays) Free drinks and one item of food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long term career opportunities in store and support center Equal Opportunity Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
About the job Founding Growth Lead - AI Compliance Platform (Tier One Banks) About Our Client Our client is building AI compliance infrastructure for the world's most regulated institutions. Tier one banks are deploying AI at scale, but regulatory frameworks like the EU AI Act are creating existential risk for institutions that can't demonstrate governance, explainability, and control. This compliance platform bridges that gap, helping banks deploy AI with confidence and turning regulatory complexity into competitive advantage. They're early stage, moving fast, and selling into one of the most sophisticated buyer environments in the world. Their customers aren't downloading software on a credit card. They're running 12 month procurement cycles with legal, compliance, risk, and technology committees. What's next? In 2025, they're proving their platform works with tier one institutions, building the category of AI compliance tooling, and establishing themselves as the trusted partner for banks navigating the EU AI Act and beyond. They're building the foundational infrastructure for safe AI deployment in financial services. This will be highly challenging and very rewarding, working at the intersection of cutting edge technology and high stakes regulation. If that gets you excited, let's talk. About the Role You'll be their first marketing hire and a founding team member. Your job is to build the demand generation engine, own their positioning, and create the air cover that helps them win pilots and close deals with the world's most risk averse buyers. This isn't traditional growth marketing. You won't be optimising conversion funnels or running Facebook ads. You'll be orchestrating account based campaigns, translating AI governance concepts into business outcomes, and establishing the company as a credible voice in financial services compliance. This is a high impact, high ownership role. You'll work directly with founders, shape how their brand shows up, and build the marketing function from scratch. What You'll Do Build and scale demand generation by testing and executing targeted campaigns (LinkedIn, email sequences, webinars) aimed at getting meetings with CROs, Heads of Compliance, and CTOs at tier one banks. Own top of funnel performance by tracking pipeline contribution, conversion rates, and what's actually working, reporting with clarity and rigor. Orchestrate account based marketing by coordinating multi touch campaigns across buying committees for named target accounts. Own positioning and messaging, turning "automated model risk assessment" into "reduce audit prep time by 60% and avoid regulatory penalties." Create sales enablement materials including pitch decks, battle cards, ROI calculators, and case studies that shorten deal cycles. Manage thought leadership and the founder's voice through white papers, LinkedIn posts, and articles that establish credibility with compliance and technology buyers. Activate the right channels by identifying executive dinners, private roundtables, and FSI specific events (RiskMinds, FinTech Connect) where buyers actually spend time. Enable the sales team by providing messaging, competitive intelligence, and materials that help close deals. About You You bring 4 12 years marketing B2B SaaS to enterprise customers, ideally in early stage environments where you built the function from scratch. You've been an early marketing hire (first 5 10 employees) and know what it takes to build with limited resources. You can run campaigns across LinkedIn, email, events, and ABM without needing a team to support you. You've tracked and owned top of funnel metrics, measuring success by SQLs and revenue, not impressions. You have experience in trust heavy verticals like RegTech, FinTech, cybersecurity, or other regulated industries where credibility matters as much as performance (nice to have). You understand how technology works, can learn complex technical concepts quickly, and speak credibly about AI/ML with technical buyers. You're genuinely excited about AI and automation, using modern tools proactively and seeing tech as an enabler in how you work. Behaviours & Attitudes You test and iterate relentlessly, running experiments, killing what doesn't work, and doubling down on what does. You write exceptionally well, simplifying complex regulatory and technical concepts into clear business outcomes that convert. You're operationally self sufficient, comfortable with tools like HubSpot, Webflow, LinkedIn Campaign Manager, and automation platforms like Zapier or N8N. You think strategically but move tactically, prioritising ruthlessly when resources are limited and knowing what to build now versus later. You understand the gravitas of compliance, appreciating that regulatory risk is existential for banks and marketing with appropriate seriousness and credibility. You act like an owner, taking full responsibility for results and holding yourself to a high standard even when no one's watching. You thrive in ambiguity, energised by building from scratch rather than paralysed by incomplete information. Bonus points if you've worked in healthcare, financial services, or other high consideration, regulated, or trust based markets. Why This Role Is Exciting Build the growth engine of a category defining company where your work will directly shape how fast and far they scale. See your impact in real time on deals closed, brand momentum, and the credibility they build with the world's most demanding buyers. Join a founding team with serious ambition, moving at startup speed while solving enterprise problems in a way that accelerates your career. Compensation & Benefits Base: £60,000 - £90,000 Bonus: TBC Equity: TBC Your own stake in building the future of AI compliance Work directly with founders Autonomy to build the marketing function your way How to Apply This role is being managed by meritt. Apply on LinkedIn or on meritt Complete the 2 minute video introduction Screening call with meritt
Jun 11, 2026
Full time
About the job Founding Growth Lead - AI Compliance Platform (Tier One Banks) About Our Client Our client is building AI compliance infrastructure for the world's most regulated institutions. Tier one banks are deploying AI at scale, but regulatory frameworks like the EU AI Act are creating existential risk for institutions that can't demonstrate governance, explainability, and control. This compliance platform bridges that gap, helping banks deploy AI with confidence and turning regulatory complexity into competitive advantage. They're early stage, moving fast, and selling into one of the most sophisticated buyer environments in the world. Their customers aren't downloading software on a credit card. They're running 12 month procurement cycles with legal, compliance, risk, and technology committees. What's next? In 2025, they're proving their platform works with tier one institutions, building the category of AI compliance tooling, and establishing themselves as the trusted partner for banks navigating the EU AI Act and beyond. They're building the foundational infrastructure for safe AI deployment in financial services. This will be highly challenging and very rewarding, working at the intersection of cutting edge technology and high stakes regulation. If that gets you excited, let's talk. About the Role You'll be their first marketing hire and a founding team member. Your job is to build the demand generation engine, own their positioning, and create the air cover that helps them win pilots and close deals with the world's most risk averse buyers. This isn't traditional growth marketing. You won't be optimising conversion funnels or running Facebook ads. You'll be orchestrating account based campaigns, translating AI governance concepts into business outcomes, and establishing the company as a credible voice in financial services compliance. This is a high impact, high ownership role. You'll work directly with founders, shape how their brand shows up, and build the marketing function from scratch. What You'll Do Build and scale demand generation by testing and executing targeted campaigns (LinkedIn, email sequences, webinars) aimed at getting meetings with CROs, Heads of Compliance, and CTOs at tier one banks. Own top of funnel performance by tracking pipeline contribution, conversion rates, and what's actually working, reporting with clarity and rigor. Orchestrate account based marketing by coordinating multi touch campaigns across buying committees for named target accounts. Own positioning and messaging, turning "automated model risk assessment" into "reduce audit prep time by 60% and avoid regulatory penalties." Create sales enablement materials including pitch decks, battle cards, ROI calculators, and case studies that shorten deal cycles. Manage thought leadership and the founder's voice through white papers, LinkedIn posts, and articles that establish credibility with compliance and technology buyers. Activate the right channels by identifying executive dinners, private roundtables, and FSI specific events (RiskMinds, FinTech Connect) where buyers actually spend time. Enable the sales team by providing messaging, competitive intelligence, and materials that help close deals. About You You bring 4 12 years marketing B2B SaaS to enterprise customers, ideally in early stage environments where you built the function from scratch. You've been an early marketing hire (first 5 10 employees) and know what it takes to build with limited resources. You can run campaigns across LinkedIn, email, events, and ABM without needing a team to support you. You've tracked and owned top of funnel metrics, measuring success by SQLs and revenue, not impressions. You have experience in trust heavy verticals like RegTech, FinTech, cybersecurity, or other regulated industries where credibility matters as much as performance (nice to have). You understand how technology works, can learn complex technical concepts quickly, and speak credibly about AI/ML with technical buyers. You're genuinely excited about AI and automation, using modern tools proactively and seeing tech as an enabler in how you work. Behaviours & Attitudes You test and iterate relentlessly, running experiments, killing what doesn't work, and doubling down on what does. You write exceptionally well, simplifying complex regulatory and technical concepts into clear business outcomes that convert. You're operationally self sufficient, comfortable with tools like HubSpot, Webflow, LinkedIn Campaign Manager, and automation platforms like Zapier or N8N. You think strategically but move tactically, prioritising ruthlessly when resources are limited and knowing what to build now versus later. You understand the gravitas of compliance, appreciating that regulatory risk is existential for banks and marketing with appropriate seriousness and credibility. You act like an owner, taking full responsibility for results and holding yourself to a high standard even when no one's watching. You thrive in ambiguity, energised by building from scratch rather than paralysed by incomplete information. Bonus points if you've worked in healthcare, financial services, or other high consideration, regulated, or trust based markets. Why This Role Is Exciting Build the growth engine of a category defining company where your work will directly shape how fast and far they scale. See your impact in real time on deals closed, brand momentum, and the credibility they build with the world's most demanding buyers. Join a founding team with serious ambition, moving at startup speed while solving enterprise problems in a way that accelerates your career. Compensation & Benefits Base: £60,000 - £90,000 Bonus: TBC Equity: TBC Your own stake in building the future of AI compliance Work directly with founders Autonomy to build the marketing function your way How to Apply This role is being managed by meritt. Apply on LinkedIn or on meritt Complete the 2 minute video introduction Screening call with meritt
Location: Hybrid with London base location Salary: £50,849 to £60,384 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Bring Clarion's digital experience to life by shaping accessible, engaging and user-centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day-to-day management of our Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, robust writing skills, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll create, plan, shape and publish high-quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead-to-sale conversion across multiple developments. What you'll be doing Creating, managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This includes overseeing content and functionality for high-volume, commercially focused property-sales webpages, microsites and plot-listing environments. Creating, editing and publishing high-quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead-generation activity What you'll bring Proven track record in creating and managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new-homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Experience with sales-funnel data, lead-management workflows and integration with property-sales CRM systems is highly desirable. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. If this sounds like an opportunity for you then please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 16 June 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office 3 days per week. Occasional travel may be required. This vacancy may close without notice. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Jun 11, 2026
Full time
Location: Hybrid with London base location Salary: £50,849 to £60,384 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Bring Clarion's digital experience to life by shaping accessible, engaging and user-centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day-to-day management of our Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, robust writing skills, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll create, plan, shape and publish high-quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead-to-sale conversion across multiple developments. What you'll be doing Creating, managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This includes overseeing content and functionality for high-volume, commercially focused property-sales webpages, microsites and plot-listing environments. Creating, editing and publishing high-quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead-generation activity What you'll bring Proven track record in creating and managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new-homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Experience with sales-funnel data, lead-management workflows and integration with property-sales CRM systems is highly desirable. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. If this sounds like an opportunity for you then please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 16 June 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office 3 days per week. Occasional travel may be required. This vacancy may close without notice. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline - from prospecting and outreach through to deal negotiation and close - while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey - from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales - essential A consistent record of achieving or exceeding targets - essential Knowledge and experience working with clients in the retail or ecommerce sector - essential Experience within a SaaS, digital marketing, or technology-led environment - desirable Established relationships with retailers or enterprise clients - desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes - 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-
Jun 11, 2026
Full time
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline - from prospecting and outreach through to deal negotiation and close - while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey - from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales - essential A consistent record of achieving or exceeding targets - essential Knowledge and experience working with clients in the retail or ecommerce sector - essential Experience within a SaaS, digital marketing, or technology-led environment - desirable Established relationships with retailers or enterprise clients - desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes - 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
Jun 11, 2026
Full time
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
Account Manager, IT Reseller, £35,000 Basic, dependent on experience, £50,000 OTE. Based in Leeds + Clear Path to Team Leadership. Our client is a fast-growing, ambitious IT Reseller with a crystal-clear vision for the future. We are actively seeking a proactive, commercially focused Account Manager with IT sales experience who wants to develop their career and rapidly progress into Team Leadership. In Return, You Will Receive Basic salary up to £35,000 An uncapped and lucrative bonus structure explicitly designed to reward proactive account growth, business development activity, and commercial success. Clear, fast-track opportunities to move into Team Leadership. Enjoy the flexibility you need alongside a thriving, energetic office atmosphere. The training, platform, and internal support required to fast-track your professional development. The Role of Account Manager Establish deeply rooted, consultative relationships across your reseller accounts. Use data and insight to spot gaps, create value, and maximise account potential. Proactively engage with accounts to unlock new revenue streams. Work within a vibrant, modern environment where team collaboration and accountability drive collective wins. The Ideal Candidate to Apply for the Role of Account Manager We are looking for a consultative storyteller, not a transactional order-taker. You should be hungry, ambitious, and highly proactive with a proven track record in Sales, Account Management, Customer Success, or Business Development. IT Channel experience (Distribution, Reseller, Vendor Management, MSP, SaaS, or IT Hardware). Commercially curious & data-driven A confident communicator who builds trust easily. A positive, coachable mindset. Driven by personal development and comfortable conducting outbound activity to achieve it. To Apply to the Role of Account Manager Email This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
Jun 11, 2026
Full time
Account Manager, IT Reseller, £35,000 Basic, dependent on experience, £50,000 OTE. Based in Leeds + Clear Path to Team Leadership. Our client is a fast-growing, ambitious IT Reseller with a crystal-clear vision for the future. We are actively seeking a proactive, commercially focused Account Manager with IT sales experience who wants to develop their career and rapidly progress into Team Leadership. In Return, You Will Receive Basic salary up to £35,000 An uncapped and lucrative bonus structure explicitly designed to reward proactive account growth, business development activity, and commercial success. Clear, fast-track opportunities to move into Team Leadership. Enjoy the flexibility you need alongside a thriving, energetic office atmosphere. The training, platform, and internal support required to fast-track your professional development. The Role of Account Manager Establish deeply rooted, consultative relationships across your reseller accounts. Use data and insight to spot gaps, create value, and maximise account potential. Proactively engage with accounts to unlock new revenue streams. Work within a vibrant, modern environment where team collaboration and accountability drive collective wins. The Ideal Candidate to Apply for the Role of Account Manager We are looking for a consultative storyteller, not a transactional order-taker. You should be hungry, ambitious, and highly proactive with a proven track record in Sales, Account Management, Customer Success, or Business Development. IT Channel experience (Distribution, Reseller, Vendor Management, MSP, SaaS, or IT Hardware). Commercially curious & data-driven A confident communicator who builds trust easily. A positive, coachable mindset. Driven by personal development and comfortable conducting outbound activity to achieve it. To Apply to the Role of Account Manager Email This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No View our and
Role purpose The Head of Pursuits & Proposals leads the Pursuits & Proposals sub capability to drive best practice on winning work through formal tenders and strategic pursuits, with a focus on improving win performance and the quality of the firm's most important opportunities, aligned to growth and market priorities. The role is accountable for establishing and embedding pursuit and proposal best practice on major bids, ensuring opportunities are shaped, governed and converted effectively in line with the firm's sales methodology. This role is a member of the Wider Leadership team responsible for the end to end pursuit approach: qualification discipline, go/no go coaching, probability to win decisioning, win strategy, value proposition shaping, proposal governance, and presentation readiness. The role works closely with GTM leaders to understand demand and capacity constraints, leads a specialist team of Pursuit & Proposal Senior Managers and Managers, and has oversight of the Bid Hub Knowledge Senior Manager (asset ownership). Delivery is predominantly coaching led, with execution and production support provided through the proposals hub and associated delivery routes. A key component of the role is ensuring proposal production is delivered at scale and to a consistent standard through the right delivery model, including effective management of BDO Wave (offshore bid production support). This includes ensuring offshore resources are appropriately trained, fully briefed, governed through clear processes, and that quality review (QR) checkpoints are strong-so output quality is high and rework is reduced. Key responsibilities Define and operate a clear approach for which opportunities receive pursuit/proposal support, driven by growth and market priorities and capacity. Lead go/no go coaching for priority opportunities, ensuring decisions are evidence led and aligned to strategic fit and deliverability. Run probability to win sessions to challenge assumptions, identify gaps, and focus teams on actions that increase win likelihood. Escalate resourcing, quality and risk issues and influence opportunity owners and senior stakeholders to take disciplined decisions. Establish consistent pursuit governance: kick offs, milestones, review gates, and decision moments for major opportunities. Ensure compliance with tender requirements, quality standards and brand standards, and that reviews are completed to schedule. Maintain visibility of pursuit progress and intervene early where deadlines, quality or inputs are at risk. Lead a coaching led model: support opportunity owners and pursuit teams to shape win strategies and execute effectively. Provide presentation and pitch coaching, including story, structure, rehearsal discipline and Q&A preparation. Design and deliver upskilling for practice and Sales & Marketing colleagues on "what good looks like" in pursuits, including qualification discipline and pitch readiness. Partner with opportunity owners and subject matter teams to shape differentiating value propositions and solution narratives. Work with Content and Markets Activation to align messaging, proof points and proposition materials for priority pursuits. Work with Marketing, GTM and Operations to ensure pursuit priorities are joined up with broader market activity and reporting rhythms. Ensure learning from pursuits (buyer feedback, objections, competitor signals) is fed back into GTM plans and proposition development. Own and continuously improve the Pursuits & Proposals methodology covering qualification, go/no go, probability to win, win planning, review discipline and post outcome learning. Maintain a clear "how to engage" service guide: required inputs, outputs, timelines, definitions of done and what a good brief looks like. Build and refresh practical tools and templates to improve consistency and reduce rework. Provide direction to the Bid Hub Knowledge Senior Manager on asset priorities, ensuring libraries, credentials and templates meet pursuit needs and reduce rework. Ensure document production and execution support routes are coordinated through the bid hub, enabling a coaching led model at scale. Define when and how BDO Wave is used to support bid production, ensuring it is applied where appropriate and scaled commercially. Ensure BDO Wave resources are trained, briefed and aligned to standards (brand, templates, compliance, tone, tender requirements). Run feedback loops with BDO Wave and internal teams so recurring issues are addressed through improved briefs, templates, training and governance. Run post outcome debriefs and embed learnings into methodology, templates, coaching and asset improvements. Lead and develop the Pursuits & Proposals team: role clarity, coaching approach, recruitment input, onboarding, performance management and progression. You'll be someone with Significant experience leading complex pursuits, bids and proposals in a professional services or similarly complex B2B environment. Proven track record improving win performance through disciplined qualification, probability to win assessment and coaching. Strong ability to influence senior stakeholders and challenge constructively to drive better decisions and outcomes. Strong proposition and story shaping capability and high editorial judgement. Strong programme governance capability across multiple contributors and deadlines. Experience operating scaled proposal production delivery routes (including offshore/alternative delivery models) with strong quality control and training discipline. People leadership experience managing senior practitioners and embedding standards at scale.
Jun 11, 2026
Full time
Role purpose The Head of Pursuits & Proposals leads the Pursuits & Proposals sub capability to drive best practice on winning work through formal tenders and strategic pursuits, with a focus on improving win performance and the quality of the firm's most important opportunities, aligned to growth and market priorities. The role is accountable for establishing and embedding pursuit and proposal best practice on major bids, ensuring opportunities are shaped, governed and converted effectively in line with the firm's sales methodology. This role is a member of the Wider Leadership team responsible for the end to end pursuit approach: qualification discipline, go/no go coaching, probability to win decisioning, win strategy, value proposition shaping, proposal governance, and presentation readiness. The role works closely with GTM leaders to understand demand and capacity constraints, leads a specialist team of Pursuit & Proposal Senior Managers and Managers, and has oversight of the Bid Hub Knowledge Senior Manager (asset ownership). Delivery is predominantly coaching led, with execution and production support provided through the proposals hub and associated delivery routes. A key component of the role is ensuring proposal production is delivered at scale and to a consistent standard through the right delivery model, including effective management of BDO Wave (offshore bid production support). This includes ensuring offshore resources are appropriately trained, fully briefed, governed through clear processes, and that quality review (QR) checkpoints are strong-so output quality is high and rework is reduced. Key responsibilities Define and operate a clear approach for which opportunities receive pursuit/proposal support, driven by growth and market priorities and capacity. Lead go/no go coaching for priority opportunities, ensuring decisions are evidence led and aligned to strategic fit and deliverability. Run probability to win sessions to challenge assumptions, identify gaps, and focus teams on actions that increase win likelihood. Escalate resourcing, quality and risk issues and influence opportunity owners and senior stakeholders to take disciplined decisions. Establish consistent pursuit governance: kick offs, milestones, review gates, and decision moments for major opportunities. Ensure compliance with tender requirements, quality standards and brand standards, and that reviews are completed to schedule. Maintain visibility of pursuit progress and intervene early where deadlines, quality or inputs are at risk. Lead a coaching led model: support opportunity owners and pursuit teams to shape win strategies and execute effectively. Provide presentation and pitch coaching, including story, structure, rehearsal discipline and Q&A preparation. Design and deliver upskilling for practice and Sales & Marketing colleagues on "what good looks like" in pursuits, including qualification discipline and pitch readiness. Partner with opportunity owners and subject matter teams to shape differentiating value propositions and solution narratives. Work with Content and Markets Activation to align messaging, proof points and proposition materials for priority pursuits. Work with Marketing, GTM and Operations to ensure pursuit priorities are joined up with broader market activity and reporting rhythms. Ensure learning from pursuits (buyer feedback, objections, competitor signals) is fed back into GTM plans and proposition development. Own and continuously improve the Pursuits & Proposals methodology covering qualification, go/no go, probability to win, win planning, review discipline and post outcome learning. Maintain a clear "how to engage" service guide: required inputs, outputs, timelines, definitions of done and what a good brief looks like. Build and refresh practical tools and templates to improve consistency and reduce rework. Provide direction to the Bid Hub Knowledge Senior Manager on asset priorities, ensuring libraries, credentials and templates meet pursuit needs and reduce rework. Ensure document production and execution support routes are coordinated through the bid hub, enabling a coaching led model at scale. Define when and how BDO Wave is used to support bid production, ensuring it is applied where appropriate and scaled commercially. Ensure BDO Wave resources are trained, briefed and aligned to standards (brand, templates, compliance, tone, tender requirements). Run feedback loops with BDO Wave and internal teams so recurring issues are addressed through improved briefs, templates, training and governance. Run post outcome debriefs and embed learnings into methodology, templates, coaching and asset improvements. Lead and develop the Pursuits & Proposals team: role clarity, coaching approach, recruitment input, onboarding, performance management and progression. You'll be someone with Significant experience leading complex pursuits, bids and proposals in a professional services or similarly complex B2B environment. Proven track record improving win performance through disciplined qualification, probability to win assessment and coaching. Strong ability to influence senior stakeholders and challenge constructively to drive better decisions and outcomes. Strong proposition and story shaping capability and high editorial judgement. Strong programme governance capability across multiple contributors and deadlines. Experience operating scaled proposal production delivery routes (including offshore/alternative delivery models) with strong quality control and training discipline. People leadership experience managing senior practitioners and embedding standards at scale.
, and how to manage yourAs one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.# Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Key Responsibilities: Own and lead end to end strategic projects - from framing the commercial opportunity, through market analysis, business case development, and execution planning. Provide strategic recommendations to the Head of Distribution Strategy & Execution and the EMEA Distribution Management team, ensuring decisions are data driven and commercially grounded. Drive the development of EMEA Distribution strategic priorities, annual strategic plans, and sub regional growth plans. Lead multidisciplinary project teams, ensuring clarity of scope, accountability, milestones, and delivery outcomes. Act as a senior connector across Distribution, Product, Investments, Finance, Marketing, and Operations - ensuring alignment, removing obstacles, and enabling informed decision making. Facilitate strategic workshops, executive discussions, and cross regional planning sessions. Oversee analysis of market dynamics, competitive landscape, and client segment trends to inform distribution strategy, product positioning, and market entry opportunities. Direct the development of robust business cases, scenario analyses, and forecasting models to support investment decisions and organisational prioritisation. Translate complex findings into compelling, executive ready presentations and strategic narratives. Act as a trusted advisor to senior leaders within EMEA Distribution. Mentor junior team members, setting expectations for analytical quality, project delivery discipline, and stakeholder communication. Promote best practice project management, strategic thinking, and commercial insight across the Distribution organisation. Ensure timely and high quality delivery of board level and executive presentations on strategy and business performance. Drive continuous improvement initiatives across the Distribution organisation, identifying operational bottlenecks and shaping solutions. Lead key strategic workstreams that support growth, efficiency, and organisational strengthening. What you can bring: Experience supporting or leading M&A activity (e.g. due diligence, deal execution, or integration) would be advantageous. Demonstrable experience leading cross functional strategic projects with senior level exposure ( required). Proven experience in asset management strategy, distribution strategy, or business management in a global/EMEA context ( preferred). Strong understanding of the EMEA asset management distribution landscape and client segment trends ( preferred). Advanced PowerPoint and Excel capability; familiarity with project management methodologies or tools. (required). Strategic thinker with ability to simplify complexity and craft compelling narratives. Strong leadership presence, with excellent stakeholder management and influencing skills. Highly analytical, structured, and detail oriented. Able to operate autonomously, set direction, and take ownership of outcomes. Comfortable working at pace and managing multiple priorities simultaneously. Strong written and verbal communication skills, particularly for senior/executive audiences. High emotional intelligence; adapts style to different stakeholders and cultural contexts. European language skills (Italian, Spanish, or German) beneficial. Degree or equivalent, quantitative or analytical discipline preferred but not essential Disability Confident Scheme: Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time.To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at your wish to opt-in, alongside your contact details and the title of the role you wish to apply for.# Full Time / Part Time Full time# Worker Type Employee# Job Exempt (Yes / No) Yes# Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development.If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies: Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory: This position may fall in-scope of one or multiple regimes/directives.
Jun 11, 2026
Full time
, and how to manage yourAs one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.# Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Key Responsibilities: Own and lead end to end strategic projects - from framing the commercial opportunity, through market analysis, business case development, and execution planning. Provide strategic recommendations to the Head of Distribution Strategy & Execution and the EMEA Distribution Management team, ensuring decisions are data driven and commercially grounded. Drive the development of EMEA Distribution strategic priorities, annual strategic plans, and sub regional growth plans. Lead multidisciplinary project teams, ensuring clarity of scope, accountability, milestones, and delivery outcomes. Act as a senior connector across Distribution, Product, Investments, Finance, Marketing, and Operations - ensuring alignment, removing obstacles, and enabling informed decision making. Facilitate strategic workshops, executive discussions, and cross regional planning sessions. Oversee analysis of market dynamics, competitive landscape, and client segment trends to inform distribution strategy, product positioning, and market entry opportunities. Direct the development of robust business cases, scenario analyses, and forecasting models to support investment decisions and organisational prioritisation. Translate complex findings into compelling, executive ready presentations and strategic narratives. Act as a trusted advisor to senior leaders within EMEA Distribution. Mentor junior team members, setting expectations for analytical quality, project delivery discipline, and stakeholder communication. Promote best practice project management, strategic thinking, and commercial insight across the Distribution organisation. Ensure timely and high quality delivery of board level and executive presentations on strategy and business performance. Drive continuous improvement initiatives across the Distribution organisation, identifying operational bottlenecks and shaping solutions. Lead key strategic workstreams that support growth, efficiency, and organisational strengthening. What you can bring: Experience supporting or leading M&A activity (e.g. due diligence, deal execution, or integration) would be advantageous. Demonstrable experience leading cross functional strategic projects with senior level exposure ( required). Proven experience in asset management strategy, distribution strategy, or business management in a global/EMEA context ( preferred). Strong understanding of the EMEA asset management distribution landscape and client segment trends ( preferred). Advanced PowerPoint and Excel capability; familiarity with project management methodologies or tools. (required). Strategic thinker with ability to simplify complexity and craft compelling narratives. Strong leadership presence, with excellent stakeholder management and influencing skills. Highly analytical, structured, and detail oriented. Able to operate autonomously, set direction, and take ownership of outcomes. Comfortable working at pace and managing multiple priorities simultaneously. Strong written and verbal communication skills, particularly for senior/executive audiences. High emotional intelligence; adapts style to different stakeholders and cultural contexts. European language skills (Italian, Spanish, or German) beneficial. Degree or equivalent, quantitative or analytical discipline preferred but not essential Disability Confident Scheme: Applicants who opt in to the Disability Confident Scheme and meet the criteria for the role will be offered an interview. We are committed to providing an inclusive recruitment process for all candidates who make an application. By opting-in to this scheme, applicants will be disclosing that they have a disability solely for the purpose of the Disability Confident Scheme. The Disability Confident Scheme only guarantees an interview - it does not automatically mean that applicants interviewed will gain employment with Invesco at that time.To apply through the Disability Confident Scheme, you'll need to firstly ensure you have applied for the role via our external careers page. Following this, you'll need to email us at your wish to opt-in, alongside your contact details and the title of the role you wish to apply for.# Full Time / Part Time Full time# Worker Type Employee# Job Exempt (Yes / No) Yes# Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development.If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e-mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments)We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies: Invesco has an in-house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory: This position may fall in-scope of one or multiple regimes/directives.
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 11, 2026
Full time
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Account Manager - Up to £60,000 Car / Car Allowance Remote / Banbury Area Permanent Are you a commercially minded relationship builder who thrives on developing business, managing key accounts and spotting new opportunities? This is an exciting opportunity to join a growing organisation in a varied, fast paced Account Manager role where you'll take ownership of a portfolio and drive revenue across new and existing customers. This role offers remote working , with occasional travel to the Banbury / Oxfordshire area, and comes with a company car or car allowance. Key Responsibilities New Business & Account Growth Manage and develop a portfolio of existing customers. Drive and co ordinate sales activity to maximise revenue across new and existing accounts. Agree, review and maintain customer contracts to ensure compliance. Monitor and action credit control processes. Collect, analyse and interpret sales figures and account data to support commercial decisions. Deliver agreed budgets in collaboration with senior management. Review product margins and maintain awareness of sector developments. Provide clear sales information to internal teams. Agree stock parameters to ensure availability for customer requirements. Build strong relationships with key personnel at all levels. Oversee pricing, logistics, complaints, samples and reporting. Liaise with Technical and other internal teams to maximise cross sector opportunities. General Responsibilities Attend industry events, tradeshows and customer functions as required. Work in line with internal quality systems and trading policies. Carry out additional duties aligned with the role as requested by management. Competencies & Skills Excellent communication skills with the ability to influence at all levels. Strong organisational ability and confidence working independently. Ability to present and analyse data effectively. High standards of professionalism with a customer focused approach. Strong commercial awareness and ability to maximise opportunities. Entrepreneurial mindset with the ability to spot and develop new business. Positive, energetic and determined character with genuine passion for customer success. Whats on offer - Salary up to £60,000 DOE Remote working with occasional travel Company car or car allowance Full time, permanent role Opportunity to join a supportive, ambitious and growing team Apply Now
Jun 11, 2026
Full time
Account Manager - Up to £60,000 Car / Car Allowance Remote / Banbury Area Permanent Are you a commercially minded relationship builder who thrives on developing business, managing key accounts and spotting new opportunities? This is an exciting opportunity to join a growing organisation in a varied, fast paced Account Manager role where you'll take ownership of a portfolio and drive revenue across new and existing customers. This role offers remote working , with occasional travel to the Banbury / Oxfordshire area, and comes with a company car or car allowance. Key Responsibilities New Business & Account Growth Manage and develop a portfolio of existing customers. Drive and co ordinate sales activity to maximise revenue across new and existing accounts. Agree, review and maintain customer contracts to ensure compliance. Monitor and action credit control processes. Collect, analyse and interpret sales figures and account data to support commercial decisions. Deliver agreed budgets in collaboration with senior management. Review product margins and maintain awareness of sector developments. Provide clear sales information to internal teams. Agree stock parameters to ensure availability for customer requirements. Build strong relationships with key personnel at all levels. Oversee pricing, logistics, complaints, samples and reporting. Liaise with Technical and other internal teams to maximise cross sector opportunities. General Responsibilities Attend industry events, tradeshows and customer functions as required. Work in line with internal quality systems and trading policies. Carry out additional duties aligned with the role as requested by management. Competencies & Skills Excellent communication skills with the ability to influence at all levels. Strong organisational ability and confidence working independently. Ability to present and analyse data effectively. High standards of professionalism with a customer focused approach. Strong commercial awareness and ability to maximise opportunities. Entrepreneurial mindset with the ability to spot and develop new business. Positive, energetic and determined character with genuine passion for customer success. Whats on offer - Salary up to £60,000 DOE Remote working with occasional travel Company car or car allowance Full time, permanent role Opportunity to join a supportive, ambitious and growing team Apply Now
Business Development Engineer - RedDOT Europe is seeking an experienced Business Development Engineer - HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Engineer - HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Engineer - HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years' experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About us: RedDOT Europe is a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Our dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Engineer - HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application. JBRP1_UKTJ
Jun 11, 2026
Full time
Business Development Engineer - RedDOT Europe is seeking an experienced Business Development Engineer - HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Engineer - HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Engineer - HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years' experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About us: RedDOT Europe is a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Our dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Engineer - HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application. JBRP1_UKTJ
Oscar Associates (UK) Limited
Manchester, Lancashire
Programmatic Account Manager Manchester (Hybrid Working) £30,000 - £35,000 About the Opportunity We're partnering with a media organisation to recruit a Programmatic Account Manager to join a high-performing digital team. This is an excellent opportunity for a programmatic specialist looking to take ownership of campaign delivery, optimisation, client relationships, and strategic planning across a diverse portfolio of accounts. You'll work closely with senior stakeholders to develop innovative, data-driven campaigns that deliver strong performance outcomes. The Role As a Programmatic Account Manager, you will be responsible for managing and optimising programmatic campaigns, developing media plans, and delivering best-in-class digital strategies aligned with client objectives. You'll play a key role in campaign execution, performance analysis, client servicing, and supporting the development of junior team members. Key Responsibilities Campaign Management Manage the implementation, optimisation, and reporting of programmatic campaigns. Build and execute media plans designed to achieve client KPIs. Identify testing opportunities and deliver actionable insights from campaign performance. Monitor campaign delivery and recommend optimisation strategies. Client & Stakeholder Management Support the development and execution of programmatic strategies across client accounts. Build strong relationships with clients and media partners. Present campaign performance, insights, and recommendations to stakeholders. Ensure campaigns consistently deliver against objectives and KPIs. Team Support Mentor and support junior team members where required. Contribute to a collaborative and knowledge-sharing team culture. Assist with workload management and best practice implementation. Operational Excellence Ensure campaign accuracy, financial reconciliation, and process compliance. Support quality assurance processes and minimise delivery errors. Work closely with internal teams to ensure seamless campaign execution. Skills & Experience Proven experience managing programmatic advertising campaigns. Hands-on experience with leading DSP platforms such as DV360, The Trade Desk and/or Amazon DSP. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience developing and evaluating testing strategies across audience, media, and creative activity. Excellent communication and stakeholder management skills. A proactive approach and genuine passion for programmatic advertising and digital media. What's on Offer Salary of £30,000 - £35,000. Hybrid working arrangement based in Manchester. Opportunity to work on large-scale campaigns. Strong learning and development opportunities. Collaborative and supportive team environment. Clear progression opportunities within a growing digital function. Applicants must have the right to work in the UK. Programmatic Account Manager Manchester (Hybrid Working) £30,000 - £35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. JBRP1_UKTJ
Jun 11, 2026
Full time
Programmatic Account Manager Manchester (Hybrid Working) £30,000 - £35,000 About the Opportunity We're partnering with a media organisation to recruit a Programmatic Account Manager to join a high-performing digital team. This is an excellent opportunity for a programmatic specialist looking to take ownership of campaign delivery, optimisation, client relationships, and strategic planning across a diverse portfolio of accounts. You'll work closely with senior stakeholders to develop innovative, data-driven campaigns that deliver strong performance outcomes. The Role As a Programmatic Account Manager, you will be responsible for managing and optimising programmatic campaigns, developing media plans, and delivering best-in-class digital strategies aligned with client objectives. You'll play a key role in campaign execution, performance analysis, client servicing, and supporting the development of junior team members. Key Responsibilities Campaign Management Manage the implementation, optimisation, and reporting of programmatic campaigns. Build and execute media plans designed to achieve client KPIs. Identify testing opportunities and deliver actionable insights from campaign performance. Monitor campaign delivery and recommend optimisation strategies. Client & Stakeholder Management Support the development and execution of programmatic strategies across client accounts. Build strong relationships with clients and media partners. Present campaign performance, insights, and recommendations to stakeholders. Ensure campaigns consistently deliver against objectives and KPIs. Team Support Mentor and support junior team members where required. Contribute to a collaborative and knowledge-sharing team culture. Assist with workload management and best practice implementation. Operational Excellence Ensure campaign accuracy, financial reconciliation, and process compliance. Support quality assurance processes and minimise delivery errors. Work closely with internal teams to ensure seamless campaign execution. Skills & Experience Proven experience managing programmatic advertising campaigns. Hands-on experience with leading DSP platforms such as DV360, The Trade Desk and/or Amazon DSP. Strong analytical skills with the ability to interpret data and identify actionable insights. Experience developing and evaluating testing strategies across audience, media, and creative activity. Excellent communication and stakeholder management skills. A proactive approach and genuine passion for programmatic advertising and digital media. What's on Offer Salary of £30,000 - £35,000. Hybrid working arrangement based in Manchester. Opportunity to work on large-scale campaigns. Strong learning and development opportunities. Collaborative and supportive team environment. Clear progression opportunities within a growing digital function. Applicants must have the right to work in the UK. Programmatic Account Manager Manchester (Hybrid Working) £30,000 - £35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. JBRP1_UKTJ
VAT Advisory Senior Manager - London (RC-18790) Location London, England Sector Accountancy (Qualified) Salary Highly Competitive Clark Wood have been instructed by one of the UK's most respected Professional Services Firms; their London office based in the City, is looking for an experienced ACA and/or CTA-qualified VAT Advisory Senior Manager. The key focus of the role is providing high level advisory services to an interesting portfolio of owner managed businesses, SMEs, and entrepreneurial clients. Sectors include property and construction, manufacturing, consumer goods, natural resources, professional partnerships, and financial services. If you're looking for progression within a new role focusing on the challenge of providing advisory services, it's hard to find a better firm in the UK. Our client is looking for an experienced CTA qualified VAT Manager, Senior Manager or Associate Partner level professional who has the potential to further develop the VAT and indirect tax offering. Provide technical VAT advice and support to clients of the firm, many of whom are accountants and fellow professionals, both verbally and via written correspondence. Assist with the application of complex, specialist technical advice to provide innovative solutions that add value to the client. The successful candidate will have the opportunity to lead on the services we provide in specific sectors that align with their own areas of expertise. This role is not just delivery. The successful candidate will also gain exposure to marketing and business development, as both are large parts of the role. We regularly provide client alerts, thought leadership, and speak at physical events and webinars. For further information or a discreet initial chat, please contact Rich Clark at Clark Wood - / Mobile: (0) .
Jun 11, 2026
Full time
VAT Advisory Senior Manager - London (RC-18790) Location London, England Sector Accountancy (Qualified) Salary Highly Competitive Clark Wood have been instructed by one of the UK's most respected Professional Services Firms; their London office based in the City, is looking for an experienced ACA and/or CTA-qualified VAT Advisory Senior Manager. The key focus of the role is providing high level advisory services to an interesting portfolio of owner managed businesses, SMEs, and entrepreneurial clients. Sectors include property and construction, manufacturing, consumer goods, natural resources, professional partnerships, and financial services. If you're looking for progression within a new role focusing on the challenge of providing advisory services, it's hard to find a better firm in the UK. Our client is looking for an experienced CTA qualified VAT Manager, Senior Manager or Associate Partner level professional who has the potential to further develop the VAT and indirect tax offering. Provide technical VAT advice and support to clients of the firm, many of whom are accountants and fellow professionals, both verbally and via written correspondence. Assist with the application of complex, specialist technical advice to provide innovative solutions that add value to the client. The successful candidate will have the opportunity to lead on the services we provide in specific sectors that align with their own areas of expertise. This role is not just delivery. The successful candidate will also gain exposure to marketing and business development, as both are large parts of the role. We regularly provide client alerts, thought leadership, and speak at physical events and webinars. For further information or a discreet initial chat, please contact Rich Clark at Clark Wood - / Mobile: (0) .
flowMEE is an AI accounting platform already built for accounting firms, finance teams and SMEs. Now we are scaling across Europe - starting with the UK. We are looking for a Business Development Manager / Account Executive who can take qualified UK leads, run sales meetings and close deals. You will not be responsible for basic lead generation. Your main job is to turn qualified opportunities into paying customers. What you will do join sales meetings with UK prospects, run discovery calls with accounting firms, CFOs and business owners, understand their current accounting workflow and pain points, present FlowMEE in a clear, commercial way, handle objections, follow up after meetings, move deals through the pipeline, negotiate and close clients, work with SDRs on lead quality and feedback, keep CRM and pipeline updated. We are looking for someone who has strong English, proven B2B sales closing experience, confidence running meetings with decision-makers, ability to sell business outcomes, not just features, strong discovery and objection-handling skills, good follow-up discipline, experience managing a sales pipeline, commercial maturity and ownership. Experience selling SaaS, fintech, accounting, ERP, payroll, bookkeeping or professional services is a strong advantage. This role is not for someone who only wants to "chat" with prospects, cannot close, avoids follow-ups, needs every meeting scripted, struggles with senior decision-makers, sells by talking too much instead of asking good questions. We need someone who can walk into a meeting, understand the client, control the conversation and close. What you get qualified UK leads from paid ads and outbound, direct work with founders, clear targets, remote role focused on the UK market, opportunity to grow into UK Sales Lead, chance to sell a real AI accounting platform in a fast-growing market.
Jun 11, 2026
Full time
flowMEE is an AI accounting platform already built for accounting firms, finance teams and SMEs. Now we are scaling across Europe - starting with the UK. We are looking for a Business Development Manager / Account Executive who can take qualified UK leads, run sales meetings and close deals. You will not be responsible for basic lead generation. Your main job is to turn qualified opportunities into paying customers. What you will do join sales meetings with UK prospects, run discovery calls with accounting firms, CFOs and business owners, understand their current accounting workflow and pain points, present FlowMEE in a clear, commercial way, handle objections, follow up after meetings, move deals through the pipeline, negotiate and close clients, work with SDRs on lead quality and feedback, keep CRM and pipeline updated. We are looking for someone who has strong English, proven B2B sales closing experience, confidence running meetings with decision-makers, ability to sell business outcomes, not just features, strong discovery and objection-handling skills, good follow-up discipline, experience managing a sales pipeline, commercial maturity and ownership. Experience selling SaaS, fintech, accounting, ERP, payroll, bookkeeping or professional services is a strong advantage. This role is not for someone who only wants to "chat" with prospects, cannot close, avoids follow-ups, needs every meeting scripted, struggles with senior decision-makers, sells by talking too much instead of asking good questions. We need someone who can walk into a meeting, understand the client, control the conversation and close. What you get qualified UK leads from paid ads and outbound, direct work with founders, clear targets, remote role focused on the UK market, opportunity to grow into UK Sales Lead, chance to sell a real AI accounting platform in a fast-growing market.
At TFP, we set the standard for trusted fertility care. We aim to be the team that fertility patients trust the most and colleagues are proud to be part of. We make families by being there for the moments that matter, shaping care around real lives with expertise, kindness and ownership. The Role We are a fast-growing international fertility group committed to exceptional patient care, clinical excellence and market-leading outcomes. Our ambition is to double the size of the business from its current 10 full-service clinics, across two countries, in the next five years, through a combination of organic and inorganic growth, digital enablement and operational excellence. The Head of Patient Contact & Experience is accountable for delivering an exceptional, compassionate, and high-performing patient experience from first enquiry through to clinic onboarding. This role leads the end-to-end operation of the Patient Contact Centre and Typing Service, ensuring that every interaction reflects TFP's values while achieving strong commercial and operational outcomes. Crucially, this role acts as the voice of the patient into the commercial engine of the business: providing structured feedback to Marketing, Sales & the wider leadership team on how campaigns, tone, and messages are landing in real patient conversations. The role exists to ensure that growth never comes at the expense of trust, and that patient experience and conversion excellence move forward together. The Location Nurture Fertility was established in 1991 and due to the passion, expertise and reputation of our team, has grown into a leading fertility clinic. Providing treatment to both NHS and private patients. Conveniently located on the outskirts of Nottingham, adjacent to junction 25 of the M1, there is ample free parking for staff and patients at the front of the building. Key Responsibilities Patient Contact Centre Leadership Own the day-to-day performance of the Patient Contact Centre, ensuring: Consistently high-quality, empathetic patient interactions Strong enquiry handling, follow-up and conversion performance Reliable coverage, responsiveness, and service levels Create a culture where the team sees itself as guides and advocates, not just call handlers. Translate TFP values into observable behaviours in patient conversations. Quality, Standards & Patient Experience Define and uphold quality standards for all patient interactions (calls, emails, digital responses). Oversee call auditing, coaching and continuous improvement programmes. Balance soft skills and emotional intelligence with clarity, accuracy, and confidence in information provided. Use patient feedback, call insights and complaints data to drive tangible improvements. KPI Ownership & Performance Management Own and optimise key operational and commercial KPIs, including: Speed to answer / responsiveness Conversion from enquiry to first consultation Call quality scores Abandoned call rates Documentation turnaround times Ensure KPIs are used as learning tools, not just control mechanisms. Provide clear, insightful reporting to the Sales & Marketing Director and leadership team. Typing Service Management Lead and develop the Typing service to ensure: Accuracy, timeliness and consistency Strong support for clinics and clinicians Clear prioritisation aligned with patient and clinical need Continuously improve workflows between call centre, typing teams and clinics. Patient Enquiry & Onboarding Journey Design Own and continuously refine the enquiry and onboarding stage of the patient journey. Ensure handover from central teams to clinics is: Clear Warm Well-informed Patient-centred Work closely with Operations, GMs and Patient Support Managers to ensure expectations set centrally are delivered locally. Marketing Feedback & Balance Role Act as a trusted counterbalance to Marketing by: Feeding back how campaigns, language and promises are experienced in real patient conversations Highlighting risks, misunderstandings or unintended consequences early Sharing insight on patient objections, hesitations and emotional drivers Work collaboratively with Marketing to improve tone, messaging and conversion - without compromising trust. Ensure patient reality informs commercial decision-making. Team Leadership & Capability Building Build a confident, resilient leadership layer within the Patient Contact & Typing teams. Develop training pathways that support: Emotional resilience Patient-centered communication Commercial awareness Career progression Role-model calm, ownership and compassion under pressure. Essential Experience Senior leadership experience in a call centre, patient contact, customer experience or service operation Proven ability to balance "experience quality" with performance and growth Strong understanding of KPIs and operational management Exceptional people leadership and coaching capability Healthcare or regulated service environment Key Attributes Patient-first, without being commercially naïve Calm, credible and thoughtful under pressure Comfortable challenging constructively Deeply values quality, trust and clarity Strong sense of ownership and accountability Location: TFP Nurture Fertility - Nottingham Salary: Competitive (Depending on experience) Working Hours: 37.5 per week Pension: Dual contribution pension scheme Holiday Entitlement: 27 days + Bank holidays pro rata
Jun 11, 2026
Full time
At TFP, we set the standard for trusted fertility care. We aim to be the team that fertility patients trust the most and colleagues are proud to be part of. We make families by being there for the moments that matter, shaping care around real lives with expertise, kindness and ownership. The Role We are a fast-growing international fertility group committed to exceptional patient care, clinical excellence and market-leading outcomes. Our ambition is to double the size of the business from its current 10 full-service clinics, across two countries, in the next five years, through a combination of organic and inorganic growth, digital enablement and operational excellence. The Head of Patient Contact & Experience is accountable for delivering an exceptional, compassionate, and high-performing patient experience from first enquiry through to clinic onboarding. This role leads the end-to-end operation of the Patient Contact Centre and Typing Service, ensuring that every interaction reflects TFP's values while achieving strong commercial and operational outcomes. Crucially, this role acts as the voice of the patient into the commercial engine of the business: providing structured feedback to Marketing, Sales & the wider leadership team on how campaigns, tone, and messages are landing in real patient conversations. The role exists to ensure that growth never comes at the expense of trust, and that patient experience and conversion excellence move forward together. The Location Nurture Fertility was established in 1991 and due to the passion, expertise and reputation of our team, has grown into a leading fertility clinic. Providing treatment to both NHS and private patients. Conveniently located on the outskirts of Nottingham, adjacent to junction 25 of the M1, there is ample free parking for staff and patients at the front of the building. Key Responsibilities Patient Contact Centre Leadership Own the day-to-day performance of the Patient Contact Centre, ensuring: Consistently high-quality, empathetic patient interactions Strong enquiry handling, follow-up and conversion performance Reliable coverage, responsiveness, and service levels Create a culture where the team sees itself as guides and advocates, not just call handlers. Translate TFP values into observable behaviours in patient conversations. Quality, Standards & Patient Experience Define and uphold quality standards for all patient interactions (calls, emails, digital responses). Oversee call auditing, coaching and continuous improvement programmes. Balance soft skills and emotional intelligence with clarity, accuracy, and confidence in information provided. Use patient feedback, call insights and complaints data to drive tangible improvements. KPI Ownership & Performance Management Own and optimise key operational and commercial KPIs, including: Speed to answer / responsiveness Conversion from enquiry to first consultation Call quality scores Abandoned call rates Documentation turnaround times Ensure KPIs are used as learning tools, not just control mechanisms. Provide clear, insightful reporting to the Sales & Marketing Director and leadership team. Typing Service Management Lead and develop the Typing service to ensure: Accuracy, timeliness and consistency Strong support for clinics and clinicians Clear prioritisation aligned with patient and clinical need Continuously improve workflows between call centre, typing teams and clinics. Patient Enquiry & Onboarding Journey Design Own and continuously refine the enquiry and onboarding stage of the patient journey. Ensure handover from central teams to clinics is: Clear Warm Well-informed Patient-centred Work closely with Operations, GMs and Patient Support Managers to ensure expectations set centrally are delivered locally. Marketing Feedback & Balance Role Act as a trusted counterbalance to Marketing by: Feeding back how campaigns, language and promises are experienced in real patient conversations Highlighting risks, misunderstandings or unintended consequences early Sharing insight on patient objections, hesitations and emotional drivers Work collaboratively with Marketing to improve tone, messaging and conversion - without compromising trust. Ensure patient reality informs commercial decision-making. Team Leadership & Capability Building Build a confident, resilient leadership layer within the Patient Contact & Typing teams. Develop training pathways that support: Emotional resilience Patient-centered communication Commercial awareness Career progression Role-model calm, ownership and compassion under pressure. Essential Experience Senior leadership experience in a call centre, patient contact, customer experience or service operation Proven ability to balance "experience quality" with performance and growth Strong understanding of KPIs and operational management Exceptional people leadership and coaching capability Healthcare or regulated service environment Key Attributes Patient-first, without being commercially naïve Calm, credible and thoughtful under pressure Comfortable challenging constructively Deeply values quality, trust and clarity Strong sense of ownership and accountability Location: TFP Nurture Fertility - Nottingham Salary: Competitive (Depending on experience) Working Hours: 37.5 per week Pension: Dual contribution pension scheme Holiday Entitlement: 27 days + Bank holidays pro rata
CORPORATE PARTNERSHIPS MANAGER - FUNDRAISING TEAM Permanent Staff Role: Job Description & Person Specification About the role City Harvest relies on voluntary income to raise £4.2 million each year, with corporate partnerships contributing around 30% of total income. This role is central to managing and growing a portfolio of valued corporate supporters, from smaller partnerships through to strategic, multi-year relationships. As City Harvest continues to secure new partnerships worth £50k+, you will play a key role in setting these up for success and delivering excellent account management and stewardship. You will work closely with the Senior New Business Manager and Head of Fundraising, both experienced corporate fundraising specialists, as part of a small, fun and friendly team of five, whose main areas of focus are corporate partnerships, major donors, and trusts and foundations. Section 1: Key Information Job Title: Corporate Partnerships Manager Department / Team: Fundraising Team Responsible to: Senior Corporate Development Manager Contract type: Permanent Hours of work: 37.5hrs per week (excluding 30-minute daily break) Hybrid flexible working available: Min. two days in the Acton HO Salary: £36k - £44k, depending on experience Purpose of role: Responsible for the management and maximisation of corporate partnerships at City Harvest Section 2: Key Deliverables Manage and support the development of strategic partnerships for the charity Build relationships with multiple stakeholders at corporate partners to develop engagement and long-term commitment Manage a range of partnerships, such as charity of the year, London chosen charity, commercial, cause-related marketing, and affinity partnerships (£5k-£100k) Maximise income through new ideas and proactive stewardship Take overall responsibility for all partnership elements, account plans, impact reporting, employee fundraising, payroll giving, challenge events, sponsorship, etc. Develop high-quality materials for current and future partners of City Harvest, including pitch decks and impact reports Work closely with the Communications team to design and deliver suitable communication plans for each partner Develop new materials for partnerships with City Harvest Develop new fundraising and partnership ideas for the charity Set up newly secured partnerships from the outset alongside the Senior Corporate Partnerships Manager Lead partner visits to City Harvest sites Identify touchpoints for SLT, CEO, & Board Engagement for relevant partners Support at Fundraising events, including challenge events and fundraising events (these could include weekends or evenings from time to time) Work collaboratively with the fundraising team to support other income areas as needed Strategy and Planning Monitor and evaluate each partnership to ensure partnership objectives and contractual obligations are met Develop maximisation plans for each partner Work closely with City Harvest's internal departments, including communications, volunteering, food, and the community team, to create meaningful partnership activities and meet partnerships KPI's New Business Work closely with the Senior Business Development Manager to support new business wins Work closely with corporate volunteering to support converting corporate volunteer groups to partners Put together pitch decks and partnership plans for renewals with current partners Section 3: Person Specification Education & Training Desirable Chartered Institute of Fundraising - Corporate Fundraising Educated to degree level or above Experience & Knowledge Essential Min. 2 years' experience working in Corporate Fundraising in the charity sector or within a CSR team managing employee fundraising Demonstrable experience in managing corporate fundraising partnerships Experience building relationships with donors and senior stakeholders Experience in managing strategic high-value partnerships Knowledge of charitable giving across companies in the UK Experience in setting up new corporate partnerships from the outset to ensure robust plans to meet partnership KPIs Experience of securing new corporate business wins An understanding of the issues of food poverty and food waste Skills & Abilities Excellent writing skills Good presentation skills Excellent relationship-building skills Highly organised Experience of using a CRM system for Fundraising
Jun 11, 2026
Full time
CORPORATE PARTNERSHIPS MANAGER - FUNDRAISING TEAM Permanent Staff Role: Job Description & Person Specification About the role City Harvest relies on voluntary income to raise £4.2 million each year, with corporate partnerships contributing around 30% of total income. This role is central to managing and growing a portfolio of valued corporate supporters, from smaller partnerships through to strategic, multi-year relationships. As City Harvest continues to secure new partnerships worth £50k+, you will play a key role in setting these up for success and delivering excellent account management and stewardship. You will work closely with the Senior New Business Manager and Head of Fundraising, both experienced corporate fundraising specialists, as part of a small, fun and friendly team of five, whose main areas of focus are corporate partnerships, major donors, and trusts and foundations. Section 1: Key Information Job Title: Corporate Partnerships Manager Department / Team: Fundraising Team Responsible to: Senior Corporate Development Manager Contract type: Permanent Hours of work: 37.5hrs per week (excluding 30-minute daily break) Hybrid flexible working available: Min. two days in the Acton HO Salary: £36k - £44k, depending on experience Purpose of role: Responsible for the management and maximisation of corporate partnerships at City Harvest Section 2: Key Deliverables Manage and support the development of strategic partnerships for the charity Build relationships with multiple stakeholders at corporate partners to develop engagement and long-term commitment Manage a range of partnerships, such as charity of the year, London chosen charity, commercial, cause-related marketing, and affinity partnerships (£5k-£100k) Maximise income through new ideas and proactive stewardship Take overall responsibility for all partnership elements, account plans, impact reporting, employee fundraising, payroll giving, challenge events, sponsorship, etc. Develop high-quality materials for current and future partners of City Harvest, including pitch decks and impact reports Work closely with the Communications team to design and deliver suitable communication plans for each partner Develop new materials for partnerships with City Harvest Develop new fundraising and partnership ideas for the charity Set up newly secured partnerships from the outset alongside the Senior Corporate Partnerships Manager Lead partner visits to City Harvest sites Identify touchpoints for SLT, CEO, & Board Engagement for relevant partners Support at Fundraising events, including challenge events and fundraising events (these could include weekends or evenings from time to time) Work collaboratively with the fundraising team to support other income areas as needed Strategy and Planning Monitor and evaluate each partnership to ensure partnership objectives and contractual obligations are met Develop maximisation plans for each partner Work closely with City Harvest's internal departments, including communications, volunteering, food, and the community team, to create meaningful partnership activities and meet partnerships KPI's New Business Work closely with the Senior Business Development Manager to support new business wins Work closely with corporate volunteering to support converting corporate volunteer groups to partners Put together pitch decks and partnership plans for renewals with current partners Section 3: Person Specification Education & Training Desirable Chartered Institute of Fundraising - Corporate Fundraising Educated to degree level or above Experience & Knowledge Essential Min. 2 years' experience working in Corporate Fundraising in the charity sector or within a CSR team managing employee fundraising Demonstrable experience in managing corporate fundraising partnerships Experience building relationships with donors and senior stakeholders Experience in managing strategic high-value partnerships Knowledge of charitable giving across companies in the UK Experience in setting up new corporate partnerships from the outset to ensure robust plans to meet partnership KPIs Experience of securing new corporate business wins An understanding of the issues of food poverty and food waste Skills & Abilities Excellent writing skills Good presentation skills Excellent relationship-building skills Highly organised Experience of using a CRM system for Fundraising
