Accounts Assistant

Role Overview

We are seeking a proactive and detail-focused Accounts Assistant (Sales Ledger) to join a busy finance team based in Ashford. This role is ideal for someone with strong transactional finance experience, excellent communication skills, and the ability to work accurately in a fast-paced environment. You will take ownership of the sales ledger function, ensuring invoices are raised correctly, payments are allocated promptly, and customer accounts are maintained to a high standard.

Key Responsibilities

Sales Ledger Management

• Raise and send customer invoices in line with company processes.
• Accurately post and allocate incoming payments.
• Maintain customer account records and ensure all data is up to date.
• Reconcile customer accounts and investigate discrepancies promptly.
• Produce aged debtor reports and highlight overdue accounts to management.
• Chase outstanding payments by phone and email while maintaining positive customer relationships.

Financial Administration

• Assist with month-end processes, including reporting and reconciliations.
• Support the Finance Manager with audit preparation and documentation.
• Respond to customer queries professionally and efficiently.
• Process credit notes where required and liaise with internal departments for authorisations.
• Support the wider finance team with ad-hoc duties as needed.

Skills & Experience Required

• Previous experience in a sales ledger or accounts assistant role.
• Strong numerical accuracy and attention to detail.
• Confident, professional communicator with good customer service skills.
• Proficient in Excel and comfortable using finance systems (Sage, Xero, or similar).
• Ability to prioritise workload and meet deadlines in a busy environment.
• A positive, proactive attitude and willingness to support team members.

Desirable

• Experience working within a fast-paced commercial or operational environment.
• Knowledge of credit control processes.
• Previous experience in a multi-site or high-volume finance department.