Government Soft Landings (GSL) Manager

GOVERNMENT SOFT LANDINGS (GSL) MANAGER Department for Work & Pensions (DWP) Contract Inside IR35

Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool or Glasgow Up to £420 per day (umbrella) Contract to 31 March 2027 60% office attendance per week (mandatory) BPSS clearance required

THE OPPORTUNITY
Are you an experienced GSL professional who understands what it really takes to transition a capital project into live operational use? Do you know what good looks like when it comes to Facilities Management, asset data, and making sure buildings work for the people who run them day to day?

DWP Estates is expanding its Asset Information Management capability and is seeking a Government Soft Landings Manager to embed a consistent, effective Soft Landings approach across one of the UK's largest government estates.
This is a hands-on role at the intersection of capital project delivery and facilities management. You'll be the bridge that ensures assets, data, and buildings are genuinely ready for operational teams at handover and that information produced during projects remains complete, accurate, and usable long after practical completion. You'll also bring strong data skills, turning complex project and asset information into clear Power BI dashboards and insights for a wide stakeholder audience.

WHAT YOU'LL BE DOING

• Acting as GSL Champion in line with BS 8536, engaging all stakeholders and ensuring responsibilities are understood throughout the project lifecycle
• Overseeing the Soft Landings approach and ensuring seamless transition from capital projects into FM and operational asset management
• Maintaining the department's "golden thread" of asset information accurate, accessible, and assured for downstream decision making
• Working closely with FM, Asset Management, and operational teams to ensure project outputs genuinely meet operational needs
• Analysing project and asset data from multiple sources to identify trends, risks, and improvement opportunities
• Building Power BI dashboards and advanced Excel reports to communicate GSL performance and KPIs to technical and non-technical stakeholders
• Leading or supporting Post Occupancy Evaluation activity, capturing lessons learned and embedding outcomes into future projects
• Improving digital records and information management processes across the estate

ESSENTIAL EXPERIENCE

• Proven track record delivering Government Soft Landings or BSRIA Soft Landings on projects of varying scale and complexity
• Strong, practical knowledge of Facilities Management and building operations in live environments
• Experience managing the transition from project delivery into operational FM
• Solid understanding of information management across design, construction, handover, and operation
• Strong analytical capability with proficiency in Power BI and/or advanced Excel
• Ability to communicate data-led insights clearly to non-technical stakeholders
• Background in construction, design, FM, or asset management

DESIRABLE EXPERIENCE

• Experience with BIM platforms such as Autodesk BIM 360, Viewpoint, or Glider BIM
• Knowledge of CAFM systems or property data platforms
• Familiarity with Post Occupancy Evaluation methodologies
• Experience in process improvement, documentation, and governance

IMPORTANT BEFORE APPLYING
This role is inside IR35.
Candidates must be able to attend a DWP hub a minimum of 60% per week. The London office is not available, applications proposing London attendance cannot be considered.

CV deadline: Friday 8 May