Welfare Benefits Advisor

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist welfare benefits advice and training to help Deaf and Disabled people secure the support they're entitled to.

About Disability Law Service

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.

Purpose of the role

To provide specialist welfare benefits advice and training to Deaf and Disabled people and organisations, supporting access to entitlements and improved outcomes.

Overview

You will deliver welfare benefits advice via our helpline and outreach work, alongside providing training to voluntary and community organisations. You will also contribute to service development and collaborative team working within our Social Welfare Law team.

Key responsibilities

• Provide welfare benefits advice via a dedicated helpline

• Support clients to understand entitlements and next steps

• Deliver welfare benefits training to external organisations

• Maintain accurate case records and reporting systems

• Contribute to service development and digital advice delivery

• Work collaboratively within the team

• Maintain up-to-date knowledge of welfare benefits law and policy

What we offer

• Opportunities to develop expertise in welfare benefits and financial resilience, and contribute to a varied and dynamic workload

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.