People's Operations Advisor

K.A.G. Recruitment is delighted to be partnering exclusively with one of the UK's leading suppliers of IT solutions, providing high-quality IT Support, Services, and Solutions to Educational, Public, and Private Sector organisations. This is an exciting opportunity to join a growing and forward-thinking business based in Stafford to play a key part of their continued expansion.

Role: People's Operations Advisor
Salary: £35,000
Location: Stafford (ST18)
Hours of Work: 37 hours per week - Monday -Thursday 8:30 - 16:30, Friday 08:30 - 16:00

About the Role
You will support the People Operations Manager, playing a key role in delivering an efficient, compliant, and high-quality HR service across the business. This is a varied role where you will work closely with managers and employees, ensuring people processes run smoothly while driving continuous improvement.

Key Responsibilities

• Provide day-to-day advice and support to managers and employees on people policies and procedures
• Support and manage end-to-end recruitment activity, ensuring timely hiring to meet business needs
• Maintain the full employee lifecycle, from onboarding through to termination
• Assist with performance management, disciplinary matters, and employee development
• Prepare reports, analyse data, and maintain accurate employee records
• Support the development and optimisation of HR systems and processes
• Ensure compliance with current employment legislation and best practice
• Contribute to learning and development initiatives, including training and skills gap analysis
• Build relationships with external partners, including job centres, schools, and universities
• Support wider People Operations projects and continuous improvement initiatives

About You

• Strong interpersonal skills with the ability to build effective relationships
• Highly organised with excellent attention to detail
• Confident using Microsoft 365, including Excel
• Knowledge of employment legislation and HR best practice
• A team player with a proactive and solutions-focused approach

Desirable

• CIPD qualification 5 (or working towards)
• Experience in a generalist HR or People Operations role
• Background in warehouse or manufacturing environments
• Project management experience

If you want to join a growing, forward-thinking organisation where you'll be supported to develop and have the opportunity to contribute to meaningful, people-focused initiatives. If you're passionate about delivering high-quality People Operations support and want to make a real difference, we'd love to hear from you.