Facilities Coordinator

Facilities Coordinator (Onsite)

Location: Crawley, West Sussex (Onsite role)

Hours: 40 per week

Contract: Temporary / Contract - 2 months

Rate: Up to £13.92 per hour

About the Role

We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility.

You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users.

Key Responsibilities

• Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times
• Support day to day building operations including coordination of multiple service lines across the facility
• Carry out light building maintenance tasks and escalate issues where required
• Manage goods in, mailroom, and internal distribution activities
• Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces
• Provide hands on support across the facility as required to ensure smooth operations
• Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption
• Monitor service delivery performance and support achievement of KPIs and SLAs
• Report operational issues and performance updates to the Facility Manager
• Maintain a strong focus on continuous improvement and client satisfaction
• Ensure timely follow up on client requests and service issues
• Support coordination of onsite services and ensure a consistently high standard of workplace experience
• Undertake any additional duties required to support the facility and wider team

About You

• Strong customer service background, ideally within facilities management, property, hospitality, or corporate services
• Comfortable working in a fast paced onsite environment
• Excellent communication and problem solving skills
• Proactive, hands on, and solutions focused approach
• Ability to coordinate multiple service streams and manage competing priorities
• Strong attention to detail with a commitment to service excellence

Why This Role

This is an opportunity to join a globally recognised real estate and facilities management organisation, supporting a major client site with a strong reputation for operational excellence. You will be part of a collaborative onsite team where your contribution directly impacts workplace experience and service quality every day.