Customer Returns and Admin Assistant

  • THAMES 360
  • Reading, Berkshire
  • Apr 30, 2026
Full time Administration

Job Description

Customer Returns and Administration Assistant

Full-Time 40 hours per week (Monday - Friday)

We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team.

Key Responsibilities

  • Provide administrative support across operations
  • Process and manage sales orders accurately
  • Handle customer queries and order tracking
  • Coordinate product returns and documentation

Key Skills & Competencies

  • Strong attention to detail and organisational skills
  • Excellent communication and customer service skills
  • Self-motivated with ability to work independently
  • Proficient in Microsoft Word and Excel

Desirable

  • Experience with NetSuite or ERP systems
  • Knowledge of warehousing, logistics or returns processes

Essential Requirements

  • Must hold a full valid driving licence
  • Happy to travel occasionally

Ideal for someone organised and customer-focused. Apply now!