Account Manager Hours: Full Time Salary: Competitive (depending on experience) We are seeking a motivated and commercially astute Account Manager to manage and grow a portfolio of client accounts. This role is ideal for someone who excels at building strong client relationships, driving revenue, and delivering outstanding service. About the Role You will be the main point of contact for a number of key clients, responsible for maintaining and developing these relationships to achieve both client satisfaction and business growth. Key Responsibilities: Manage and develop existing client accounts to maximise revenue and meet targets Build and maintain strong, long-term client relationships Identify and convert opportunities for upselling and cross-selling Act as the primary liaison between clients and internal teams Deliver regular client reviews, reports and presentations Negotiate contracts and commercial agreements Proactively monitor account performance and resolve any issues Keep up to date with market trends and competitor activity Person Specification: Previous experience in an Account Management or similar client-facing role Proven ability to meet and exceed sales or revenue targets Excellent interpersonal and communication skills Strong commercial acumen and negotiation ability Highly organised with excellent time management Confident in presenting to senior stakeholders Ability to understand client requirements and provide effective solutions Benefits: Competitive salary with performance-related bonus Career development opportunities Collaborative working environment Standard benefits package (holiday, pension, etc.) If you are an ambitious Account Manager looking for your next challenge, we would love to hear from you.
Jul 14, 2026
Full time
Account Manager Hours: Full Time Salary: Competitive (depending on experience) We are seeking a motivated and commercially astute Account Manager to manage and grow a portfolio of client accounts. This role is ideal for someone who excels at building strong client relationships, driving revenue, and delivering outstanding service. About the Role You will be the main point of contact for a number of key clients, responsible for maintaining and developing these relationships to achieve both client satisfaction and business growth. Key Responsibilities: Manage and develop existing client accounts to maximise revenue and meet targets Build and maintain strong, long-term client relationships Identify and convert opportunities for upselling and cross-selling Act as the primary liaison between clients and internal teams Deliver regular client reviews, reports and presentations Negotiate contracts and commercial agreements Proactively monitor account performance and resolve any issues Keep up to date with market trends and competitor activity Person Specification: Previous experience in an Account Management or similar client-facing role Proven ability to meet and exceed sales or revenue targets Excellent interpersonal and communication skills Strong commercial acumen and negotiation ability Highly organised with excellent time management Confident in presenting to senior stakeholders Ability to understand client requirements and provide effective solutions Benefits: Competitive salary with performance-related bonus Career development opportunities Collaborative working environment Standard benefits package (holiday, pension, etc.) If you are an ambitious Account Manager looking for your next challenge, we would love to hear from you.
Technical Pre Sales Consultant Location: Home Counties / UK Hours: Full Time We are looking for a knowledgeable and customer-focused Technical Pre Sales Consultant to join our clients team. This is an exciting role for someone who enjoys bridging the gap between technical solutions and client needs. About the Role: You will work closely with the sales team to provide technical expertise throughout the sales cycle. This includes engaging with prospects and existing clients to understand their requirements, demonstrate solutions, and support the delivery of winning proposals. Key Responsibilities: Deliver technical pre-sales support to the sales team Engage with clients to understand their technical requirements and business challenges Prepare and deliver compelling technical presentations, demos, and proof of concepts Assist in the creation of proposals, bids, and tender responses Provide technical guidance and consultancy to prospects and customers Work collaboratively with internal technical, delivery, and sales teams Stay up to date with the latest industry technologies and solutions Support post-sale handover and implementation where required Person Specification: Strong technical background with experience in a pre-sales or solutions consultant role Excellent ability to explain complex technical concepts to non-technical audiences Proven track record of supporting sales processes and winning deals Strong presentation and demonstration skills Commercial awareness and understanding of the sales cycle Excellent communication and stakeholder management skills Problem-solving mindset with a customer-focused approach What's on Offer: Competitive salary with performance-related bonus Opportunities for career progression Collaborative and supportive team environment Standard benefits package This is a great opportunity for a technically strong professional who enjoys working in a client-facing, sales-enabled environment.
Jul 14, 2026
Full time
Technical Pre Sales Consultant Location: Home Counties / UK Hours: Full Time We are looking for a knowledgeable and customer-focused Technical Pre Sales Consultant to join our clients team. This is an exciting role for someone who enjoys bridging the gap between technical solutions and client needs. About the Role: You will work closely with the sales team to provide technical expertise throughout the sales cycle. This includes engaging with prospects and existing clients to understand their requirements, demonstrate solutions, and support the delivery of winning proposals. Key Responsibilities: Deliver technical pre-sales support to the sales team Engage with clients to understand their technical requirements and business challenges Prepare and deliver compelling technical presentations, demos, and proof of concepts Assist in the creation of proposals, bids, and tender responses Provide technical guidance and consultancy to prospects and customers Work collaboratively with internal technical, delivery, and sales teams Stay up to date with the latest industry technologies and solutions Support post-sale handover and implementation where required Person Specification: Strong technical background with experience in a pre-sales or solutions consultant role Excellent ability to explain complex technical concepts to non-technical audiences Proven track record of supporting sales processes and winning deals Strong presentation and demonstration skills Commercial awareness and understanding of the sales cycle Excellent communication and stakeholder management skills Problem-solving mindset with a customer-focused approach What's on Offer: Competitive salary with performance-related bonus Opportunities for career progression Collaborative and supportive team environment Standard benefits package This is a great opportunity for a technically strong professional who enjoys working in a client-facing, sales-enabled environment.
Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise? We're looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly, and effective support. You'll handle incoming requests, diagnose and resolve issues efficiently, and help keep businesses running smoothly every day. Key Responsibilities Act as the first point of contact for client IT requests and issues via phone, email, and our ticketing system Diagnose and resolve 1st line tickets within agreed target resolution times Accurately log, classify, and document tickets with clear, detailed notes throughout their lifecycle Deliver outstanding customer service and a positive experience at all times Manage your personal ticket queue, prioritise workload, and escalate issues following internal processes Liaise with third-party vendors and partners to resolve complex issues When required, take on the dispatch role - allocating incoming requests and balancing team workloads What We're Looking For Excellent customer service, telephone, and client-facing skills Previous experience providing IT support (1st line or helpdesk) Strong troubleshooting skills with Windows OS and Microsoft Office Hands-on experience (or solid understanding) of Active Directory , Group Policy , DNS , Office 365 , and SharePoint A keen interest in networking technologies Ability to build, configure, administer, and support Windows devices (laptops, desktops, etc.) Clear verbal and written communication skills - able to explain technical issues to users of all skill levels A genuine passion for learning new technologies, demonstrated through certifications, personal projects, or self-study Strong team player who is also highly self-motivated Calm, professional approach when dealing with difficult or demanding situations What We Offer Hybrid working arrangement (3 days a week office, 2 days remote) Opportunity to work with a variety of clients across different industries A supportive, enterprising team environment that values performance, service, and continuous improvement Occasional travel to client sites for hands-on support If you're a customer-focused IT professional who loves troubleshooting, helping people, and growing your technical skills, we'd love to hear from you. Ready to apply? Please send your CV and a short covering note explaining why you're a great fit for this role.
Jul 14, 2026
Full time
Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise? We're looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly, and effective support. You'll handle incoming requests, diagnose and resolve issues efficiently, and help keep businesses running smoothly every day. Key Responsibilities Act as the first point of contact for client IT requests and issues via phone, email, and our ticketing system Diagnose and resolve 1st line tickets within agreed target resolution times Accurately log, classify, and document tickets with clear, detailed notes throughout their lifecycle Deliver outstanding customer service and a positive experience at all times Manage your personal ticket queue, prioritise workload, and escalate issues following internal processes Liaise with third-party vendors and partners to resolve complex issues When required, take on the dispatch role - allocating incoming requests and balancing team workloads What We're Looking For Excellent customer service, telephone, and client-facing skills Previous experience providing IT support (1st line or helpdesk) Strong troubleshooting skills with Windows OS and Microsoft Office Hands-on experience (or solid understanding) of Active Directory , Group Policy , DNS , Office 365 , and SharePoint A keen interest in networking technologies Ability to build, configure, administer, and support Windows devices (laptops, desktops, etc.) Clear verbal and written communication skills - able to explain technical issues to users of all skill levels A genuine passion for learning new technologies, demonstrated through certifications, personal projects, or self-study Strong team player who is also highly self-motivated Calm, professional approach when dealing with difficult or demanding situations What We Offer Hybrid working arrangement (3 days a week office, 2 days remote) Opportunity to work with a variety of clients across different industries A supportive, enterprising team environment that values performance, service, and continuous improvement Occasional travel to client sites for hands-on support If you're a customer-focused IT professional who loves troubleshooting, helping people, and growing your technical skills, we'd love to hear from you. Ready to apply? Please send your CV and a short covering note explaining why you're a great fit for this role.
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Jul 14, 2026
Full time
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
May 21, 2026
Full time
Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We're looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You'll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities Respond promptly to technical support requests via phone, email, and ticketing system Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times Provide face-to-face technical support through pre-scheduled client site visits Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle Keep clients and their IT teams regularly updated on ticket progress Identify recurring issues and contribute to permanent solutions Create and maintain technical documentation and knowledge base articles Deliver excellent customer service and a positive support experience at all times Manage your own ticket queue, triage effectively, and escalate where necessary Liaise with third-party vendors and partners to resolve complex issues Support, mentor, train, and develop the 1st Line Service Desk Analysts Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team Achieve relevant Microsoft and technical certifications What We're Looking For Excellent customer service, telephone, and client-facing skills Minimum 2 years' experience providing IT support across multiple technologies (MSP experience is highly desirable) Proven experience attending client sites and delivering face-to-face support Strong troubleshooting and support experience in the following technologies: Windows Server (on-premise and Azure) Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint Microsoft Exchange Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere) Backup and Disaster Recovery solutions Cyber-security tools and concepts (EDR, MFA, AV, incident response) Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers) Windows OS, macOS, and Microsoft Office Mobile device configuration and support Ability to configure, administer, and support both Windows and macOS devices Solid understanding of the cyber threat landscape and security best practices Proactive mindset with the ability to anticipate and prevent issues Excellent verbal and written communication skills - able to explain complex technical matters clearly to users of all levels A genuine passion for learning new technologies, demonstrated through certifications or personal projects Strong team player who is also highly self-motivated Calm and professional approach when dealing with difficult or demanding situations Full UK driving licence What We Offer Hybrid working (3 days onsite, 2 days remote) Varied and interesting workload across multiple client environments Opportunities to develop your technical skills and gain certifications A supportive, collaborative team that values excellence in service delivery If you're a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we'd love to hear from you.
Location: UK (Hybrid / Field-based with travel across UK as required) Salary: Competitive base + uncapped commission (realistic OTE £100k+) Job Type: Permanent, Full-time We are seeking an experienced, consultative Senior Sales Executive with strong MSP background to drive new business growth and recurring revenue for mid-market and enterprise clients across the UK. This is a high-impact hunter role where you will own the full sales cycle, build trusted advisor relationships, and close high-value deals in managed IT services, cloud, cybersecurity, connectivity, and digital transformation solutions. Key Responsibilities Lead end-to-end sales cycles: prospecting, qualification, solution development, negotiation, and close Generate and manage a robust pipeline in target sectors (professional services, healthcare, financial services, legal, property, etc.) Deliver compelling business cases, proposals, RFP responses, and presentations to senior stakeholders Articulate the value of MSP offerings including Managed Services, Cloud (Azure/M365), Security, Backup/DR, and Connectivity Collaborate with presales, solutions architects, and delivery teams to ensure best-fit solutions and successful onboarding Achieve or exceed quarterly/annual revenue targets, focusing on new logos and account expansion Maintain accurate forecasting, pipeline management, and CRM discipline Essential Requirements 5+ years B2B sales experience in the UK MSP / IT services market Proven track record selling recurring revenue managed services to mid-market and enterprise clients Consultative sales approach with strong pipeline generation and closing skills Excellent presentation, negotiation, communication, and stakeholder management abilities Experience using CRM tools to manage complex sales cycles Ability to engage both technical and non-technical decision-makers Full UK driving licence and willingness to travel Desirable Knowledge of cloud platforms (Azure, Microsoft 365), cybersecurity, hybrid IT, and connectivity solutions Experience with Microsoft, Cisco, AWS, or similar vendor ecosystems Familiarity with sales automation and engagement tools What We Offer Competitive base salary + uncapped commission structure Attractive bonus and incentive programmes Professional development, training, and clear career progression Flexible hybrid working model Supportive, collaborative culture in a growing organisation How to Apply Please submit your CV and a covering statement highlighting your most relevant MSP sales achievements (e.g., largest deal closed, recurring revenue generated, or key account wins). Interviews will be arranged promptly for strong candidates.
May 19, 2026
Full time
Location: UK (Hybrid / Field-based with travel across UK as required) Salary: Competitive base + uncapped commission (realistic OTE £100k+) Job Type: Permanent, Full-time We are seeking an experienced, consultative Senior Sales Executive with strong MSP background to drive new business growth and recurring revenue for mid-market and enterprise clients across the UK. This is a high-impact hunter role where you will own the full sales cycle, build trusted advisor relationships, and close high-value deals in managed IT services, cloud, cybersecurity, connectivity, and digital transformation solutions. Key Responsibilities Lead end-to-end sales cycles: prospecting, qualification, solution development, negotiation, and close Generate and manage a robust pipeline in target sectors (professional services, healthcare, financial services, legal, property, etc.) Deliver compelling business cases, proposals, RFP responses, and presentations to senior stakeholders Articulate the value of MSP offerings including Managed Services, Cloud (Azure/M365), Security, Backup/DR, and Connectivity Collaborate with presales, solutions architects, and delivery teams to ensure best-fit solutions and successful onboarding Achieve or exceed quarterly/annual revenue targets, focusing on new logos and account expansion Maintain accurate forecasting, pipeline management, and CRM discipline Essential Requirements 5+ years B2B sales experience in the UK MSP / IT services market Proven track record selling recurring revenue managed services to mid-market and enterprise clients Consultative sales approach with strong pipeline generation and closing skills Excellent presentation, negotiation, communication, and stakeholder management abilities Experience using CRM tools to manage complex sales cycles Ability to engage both technical and non-technical decision-makers Full UK driving licence and willingness to travel Desirable Knowledge of cloud platforms (Azure, Microsoft 365), cybersecurity, hybrid IT, and connectivity solutions Experience with Microsoft, Cisco, AWS, or similar vendor ecosystems Familiarity with sales automation and engagement tools What We Offer Competitive base salary + uncapped commission structure Attractive bonus and incentive programmes Professional development, training, and clear career progression Flexible hybrid working model Supportive, collaborative culture in a growing organisation How to Apply Please submit your CV and a covering statement highlighting your most relevant MSP sales achievements (e.g., largest deal closed, recurring revenue generated, or key account wins). Interviews will be arranged promptly for strong candidates.
Sales Support Role - Start Your Sales Career in Smart Home Technology Company: Leading Smart Home Distribution Business Location: Berkshire Position: Sales Support Are you ambitious, organised, and eager to launch a career in sales? We are a fast-growing smart home distribution company in Berkshire, supplying cutting-edge smart lighting, security, heating, and entertainment solutions to retailers and installers across the UK. The Role: As Sales Support, you will work closely with our experienced sales team to: • Process customer orders and enquiries • Provide product quotes and technical support • Manage sales pipelines and follow-ups • Help prepare proposals and presentations Full training will be provided - perfect for starting your sales career. No previous sales experience needed, just energy, a positive attitude, and willingness to learn. What We Offer: • Competitive starting salary + performance bonus • Comprehensive sales and product training • Clear progression path into full sales roles • Modern office environment in Berkshire • Opportunity to work with exciting smart home technology If you're ready to kick-start your sales career in a dynamic, growing industry, apply now with your CV. Great role. Great training. Great future.
May 19, 2026
Full time
Sales Support Role - Start Your Sales Career in Smart Home Technology Company: Leading Smart Home Distribution Business Location: Berkshire Position: Sales Support Are you ambitious, organised, and eager to launch a career in sales? We are a fast-growing smart home distribution company in Berkshire, supplying cutting-edge smart lighting, security, heating, and entertainment solutions to retailers and installers across the UK. The Role: As Sales Support, you will work closely with our experienced sales team to: • Process customer orders and enquiries • Provide product quotes and technical support • Manage sales pipelines and follow-ups • Help prepare proposals and presentations Full training will be provided - perfect for starting your sales career. No previous sales experience needed, just energy, a positive attitude, and willingness to learn. What We Offer: • Competitive starting salary + performance bonus • Comprehensive sales and product training • Clear progression path into full sales roles • Modern office environment in Berkshire • Opportunity to work with exciting smart home technology If you're ready to kick-start your sales career in a dynamic, growing industry, apply now with your CV. Great role. Great training. Great future.
Business Development Executive (BDE) Reading, Berkshire (Office-based) £26,000 - £34,000 Start Date: April 2026 Permanent Ready to build a career in sales and own your pipeline? We're looking for a driven and ambitious Business Development Executive who thrives on winning new business, picking up the phone, and opening doors . This is a fantastic opportunity to join a growing, high-energy sales team where your focus will be generating high-quality leads and creating real commercial opportunities. What you'll be doing Proactively generating new business through cold calling and outbound activity Engaging prospects from marketing campaigns and converting them into qualified opportunities Building relationships with senior decision-makers (Directors, VP, C-suite) Managing and tracking all activity through Salesforce CRM Identifying ways to improve outreach and increase lead generation performance Developing strong knowledge of solutions to confidently communicate value Nurturing prospects to build a long-term pipeline What we're looking for Experience in business development, lead generation, or outbound sales Confident cold caller with a strong, professional phone manner Self-motivated, target-driven, and resilient Comfortable engaging with senior stakeholders Background in IT Services, Service Management, or tech (desirable) Strong communication skills and commercial awareness Why apply? This is a brilliant opportunity to join a business where your work directly drives growth , with clear progression and the chance to develop into a full sales role. Apply now to take the next step in your sales career.
May 18, 2026
Full time
Business Development Executive (BDE) Reading, Berkshire (Office-based) £26,000 - £34,000 Start Date: April 2026 Permanent Ready to build a career in sales and own your pipeline? We're looking for a driven and ambitious Business Development Executive who thrives on winning new business, picking up the phone, and opening doors . This is a fantastic opportunity to join a growing, high-energy sales team where your focus will be generating high-quality leads and creating real commercial opportunities. What you'll be doing Proactively generating new business through cold calling and outbound activity Engaging prospects from marketing campaigns and converting them into qualified opportunities Building relationships with senior decision-makers (Directors, VP, C-suite) Managing and tracking all activity through Salesforce CRM Identifying ways to improve outreach and increase lead generation performance Developing strong knowledge of solutions to confidently communicate value Nurturing prospects to build a long-term pipeline What we're looking for Experience in business development, lead generation, or outbound sales Confident cold caller with a strong, professional phone manner Self-motivated, target-driven, and resilient Comfortable engaging with senior stakeholders Background in IT Services, Service Management, or tech (desirable) Strong communication skills and commercial awareness Why apply? This is a brilliant opportunity to join a business where your work directly drives growth , with clear progression and the chance to develop into a full sales role. Apply now to take the next step in your sales career.
IT Infrastructure & Support Manager Location: Banbury- Onsite Salary: £55,000 - £65,000 per annum (dependent on experience) + excellent benefits Are you an experienced IT Infrastructure leader ready to drive high availability, lead projects, and elevate service desk performance in a dynamic business environment? We are seeking a hands-on IT Infrastructure & Support Manager to lead the delivery and ongoing support of critical IT infrastructure. Reporting to the Head of IT Infrastructure, you'll manage our IT Support Engineers, oversee VMware and Kubernetes environments, maintain Progress OpenEdge databases, and ensure seamless operations across the organisation. This is a key leadership role where you'll shape infrastructure strategy, deliver impactful projects, and foster a culture of continuous improvement - directly supporting business growth and reliability. Key Responsibilities Oversee design, implementation, and maintenance of servers, networks, cloud platforms, storage, and virtualised environments (VMware + Kubernetes orchestration). Own core business systems, including monitoring, support, and maintenance of Progress OpenEdge databases. Manage day-to-day IT Service Desk operations - ensuring prompt issue resolution, high customer satisfaction, SLA/KPI adherence, and performance tracking. Lead infrastructure projects (upgrades, deployments, growth initiatives) - defining scopes, coordinating resources, delivering on time/budget, and minimising disruption. Drive security, compliance, risk management, backup/DR plans, vulnerability monitoring, and business continuity. Mentor and develop the support/infrastructure team, promoting knowledge sharing and growth. Collaborate cross-functionally and contribute to overall IT strategy. Essential Skills & Experience Proven IT infrastructure & support management experience, with strong hands-on expertise in VMware, Kubernetes, networking, servers, and ideally Progress OpenEdge/SQL databases. Track record leading service desks, managing technical teams, and delivering infrastructure projects successfully. Excellent problem-solving, organisational, and communication skills. Commitment to security standards, continuous improvement, and aligning tech with business needs. What We Offer Competitive salary in the £55k-£65k range + benefits package Opportunity to lead critical systems and projects in a growing organisation Onsite requirement for leadership/hands-on needs Professional development, training (including Health & Safety, IMS, GDP), and career progression If you're a proactive leader with the technical depth to maintain high-availability services and the people skills to inspire a team, we'd love to hear from you. Apply now with your CV - interviews will be arranged promptly!
May 03, 2026
Full time
IT Infrastructure & Support Manager Location: Banbury- Onsite Salary: £55,000 - £65,000 per annum (dependent on experience) + excellent benefits Are you an experienced IT Infrastructure leader ready to drive high availability, lead projects, and elevate service desk performance in a dynamic business environment? We are seeking a hands-on IT Infrastructure & Support Manager to lead the delivery and ongoing support of critical IT infrastructure. Reporting to the Head of IT Infrastructure, you'll manage our IT Support Engineers, oversee VMware and Kubernetes environments, maintain Progress OpenEdge databases, and ensure seamless operations across the organisation. This is a key leadership role where you'll shape infrastructure strategy, deliver impactful projects, and foster a culture of continuous improvement - directly supporting business growth and reliability. Key Responsibilities Oversee design, implementation, and maintenance of servers, networks, cloud platforms, storage, and virtualised environments (VMware + Kubernetes orchestration). Own core business systems, including monitoring, support, and maintenance of Progress OpenEdge databases. Manage day-to-day IT Service Desk operations - ensuring prompt issue resolution, high customer satisfaction, SLA/KPI adherence, and performance tracking. Lead infrastructure projects (upgrades, deployments, growth initiatives) - defining scopes, coordinating resources, delivering on time/budget, and minimising disruption. Drive security, compliance, risk management, backup/DR plans, vulnerability monitoring, and business continuity. Mentor and develop the support/infrastructure team, promoting knowledge sharing and growth. Collaborate cross-functionally and contribute to overall IT strategy. Essential Skills & Experience Proven IT infrastructure & support management experience, with strong hands-on expertise in VMware, Kubernetes, networking, servers, and ideally Progress OpenEdge/SQL databases. Track record leading service desks, managing technical teams, and delivering infrastructure projects successfully. Excellent problem-solving, organisational, and communication skills. Commitment to security standards, continuous improvement, and aligning tech with business needs. What We Offer Competitive salary in the £55k-£65k range + benefits package Opportunity to lead critical systems and projects in a growing organisation Onsite requirement for leadership/hands-on needs Professional development, training (including Health & Safety, IMS, GDP), and career progression If you're a proactive leader with the technical depth to maintain high-availability services and the people skills to inspire a team, we'd love to hear from you. Apply now with your CV - interviews will be arranged promptly!
Sales Professionals - MSP & IT Reseller Home Counties Competitive Salary + Commission + Benefits We are working in partnership with a well-established and growing Managed Service Provider (MSP) and IT Reseller based in the Home Counties. Due to continued expansion, they are now seeking experienced sales candidates to join their successful team. Key Requirements: • Proven track record in IT sales, MSP services, or technology reselling • Strong understanding of IT solutions, managed services, cloud, cybersecurity, and hardware/software • Excellent communication and relationship-building skills • Self-motivated with a hunter mentality • Home Counties location preferred (commutable) What they offer: • Stable, reputable company with strong client base • Uncapped earning potential through generous commission structure • Supportive team environment and growth opportunities • Modern office setup If you are an ambitious sales professional looking to develop your career in the IT/MSP sector, apply now.
May 03, 2026
Full time
Sales Professionals - MSP & IT Reseller Home Counties Competitive Salary + Commission + Benefits We are working in partnership with a well-established and growing Managed Service Provider (MSP) and IT Reseller based in the Home Counties. Due to continued expansion, they are now seeking experienced sales candidates to join their successful team. Key Requirements: • Proven track record in IT sales, MSP services, or technology reselling • Strong understanding of IT solutions, managed services, cloud, cybersecurity, and hardware/software • Excellent communication and relationship-building skills • Self-motivated with a hunter mentality • Home Counties location preferred (commutable) What they offer: • Stable, reputable company with strong client base • Uncapped earning potential through generous commission structure • Supportive team environment and growth opportunities • Modern office setup If you are an ambitious sales professional looking to develop your career in the IT/MSP sector, apply now.
Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
Apr 30, 2026
Full time
Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
