Sales Trainer

Electric Car Leasing

Greener. Fairer. Future.

We are on the hunt for a high-energy Sales Trainer to join our mission of driving the future of sustainable transportation. This role is the heartbeat of our sales team development, responsible for ensuring every new starter and seasoned EV Expert has the tools, skills, and confidence to deliver world-class service.

We need someone who doesn't just "deliver training" but breathes life into our sales methodology. You will be the architect of our learning journey, bridging the gap between potential and performance while ensuring our unique OEV culture is woven into every session.

Your role? To own the end-to-end training lifecycle - from onboarding new recruits to conducting advanced coaching for our established teams. Your primary focus will be increasing speed-to-competency for new hires and driving conversion improvements across the teams.

This position comes with a generous car allowance and an office that's more than just a workplace - it's an inspiring environment, located in the heart of Weybridge, where you'll be stationed 2-3 days a week.

• Lead the onboarding journey for all new EV Experts, ensuring they are supported, skilled and ready to hit the ground running.
• Deliver training on our sales methodology, product knowledge and our core mission.
• Monitor speed-to-competency, identifying gaps early and providing the "over the shoulder" coaching needed to get new starters to target quickly.

Sales Excellence And Coaching:

• Conduct regular L&D sessions for the sales teams to improve their soft and sales skills.
• Act as a champion of our sales methodology, proactively spotting methodology gaps and refining training materials to improve customer experience.
• Collaborate with Sales Managers to identify team-specific performance trends and create tailored workshops to address them.

Content And Strategy:

• Design and iterate training propositions and materials that align with OEV and the sales team.
• Maintain the department training roadmap, ensuring all of our levelling up skills are accessible to those looking to progress.
• Use data and insights from CSAT and Trustpilot scores to guide training focus and improve overall customer experience.

Culture And Compliance:

• Embed OEV culture and values into all training programs, ensuring a culture of "Customer Love" is instilled from day one.
• Ensure regulatory compliance, training teams to maintain a compliance score in line with FCA guidelines.
• Help embed a "Be Brave" mindset, encouraging EV Experts to experiment with new approaches and share successful outcomes.

• Proven Sales Training Experience: A track record of delivering impactful training in a fast-paced, phone-based sales environment.
• Methodology Expert: Deep understanding of structured sales methodologies and the ability to coach others on them.
• Exceptional Delivery: A dynamic and engaging presentation style with the ability to adapt to different learning types and personalities.
• Analytical Thinking: The ability to use qualitative and quantitative data to identify training needs and measure the impact of your sessions.
• Passion for Sustainability: A genuine interest in Electric Vehicles and a drive to help people embrace green energy.
• Self-Starter Attitude: The ability to think independently, manage your own time, and get things done ahead of schedule.

• Salary is discussed on call with a recruiter to match your experience. We prioritize fit over fixed figures.
• Octopus Energy Group is a unique culture with autonomy, learning, and perks. Visit our perks hub for details.
• Octopus Electric Vehicles won the Sunday Times best company to work for in 2024, and has other accolades.

• P.S. We are dog friendly. You may see 4 legged friends in the office. Bring yours - we have precautions for allergies.
• We use AI to help assess applications fairly. When moving to interview stages, we rely on your unique perspective.

The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK.

We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we'd love to hear from you.

We want to ensure you have all the tools and environment to unleash your potential.

Need any specific accommodations? Let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.