Job Title: Workplace Experience Coordinator
Contract: 12 Months (01/05/2026 start)
Location: London (5 days onsite - 1 day Hammersmith, 4 days Central London)
Role Overview
We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create a seamless and engaging employee experience.
You will play a key role in coordinating facilities operations, supporting workplace initiatives, and acting as a central point of contact for internal stakeholders and external vendors.
Key Responsibilities Accountability
- Oversee the day-to-day management and optimisation of workplace facilities, including property and space utilisation
- Coordinate and support a team of facilities personnel, including scheduling, task allocation, and performance support
- Ensure workplace environments are safe, functional, and aligned with organisational standards
- Act as a primary point of contact for workplace-related queries and issues
Know-How
- Apply core operational management principles including work scheduling, prioritisation, and process execution
- Demonstrate strong knowledge of workplace experience practices, including:
- Property and facilities administration
- Space planning and utilisation
- Workplace/customer experience
- Vendor and supplier coordination
- Maintain effective relationships with internal stakeholders and third-party providers
Problem Solving & Complexity
- Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams
- Identify opportunities to improve workplace processes, systems, and service delivery
- Support continuous improvement initiatives to enhance efficiency, safety, and employee experience
Skills & Experience Required
- Previous experience in workplace experience, facilities management, or office coordination roles
- Strong organisational and multitasking capability within a fast-paced environment
- Excellent stakeholder management and communication skills
- Experience coordinating vendors and managing service delivery
- Ability to identify and implement process improvements
- Proactive, solutions-focused mindset
Desirable
- Experience working across multiple office locations
- Exposure to space planning tools or workplace management systems
- Health & Safety awareness within a corporate environment