Job OverviewWe are looking for a bubbly, friendly, and adaptable individual to join our team. This is a varied, hands-on role suited to someone who enjoys working with people, thrives in a fast-paced environment, and is happy to get involved in all aspects of the business.
You will play a key role in keeping the office running smoothly, supporting property management and compliance, coordinating inspections, and helping wherever needed. No two days will be the same, so a positive attitude and willingness to get stuck in are essential.
Key Responsibilities- Office Administration
- Handle general administrative duties including filing, data entry, and document management
- Keep internal systems accurate and up to date
- Customer Communication
- Answer incoming calls with a friendly, professional manner
- Respond to emails promptly and clearly
- Build positive relationships with Tenants, Clients, Landlords, and contractors
- Property Management Support
- Assist with the day-to-day running of properties
- Liaise with tenants, contractors and Landlords to resolve maintenance issues
- Support onboarding of new properties and tenants
- Inspection Coordination
- Organise and manage inspector diaries
- Schedule and confirm property inspections
- Review inspection reports and highlight any issues
- Property Compliance
- Track compliance requirements (e.g. gas safety, EICRs, fire safety, HMO where applicable)
- Ensure all certification is up to date and recorded
- Arrange compliance works with contractors
- Maintain clear and organised compliance records
- Carry out property visits and inspections when required
- Provide clear and accurate reports
- Ensure properties meet required standards
- General & Ad Hoc Tasks
- Get involved in different areas of the business as needed
- Support the team with any additional tasks or projects
About You- Enjoys speaking to people and building relationships
- Chatty and approachable, with excellent communication skills
- Highly organised but flexible and able to adapt to changing priorities
- Positive, can-do attitude and willing to get stuck in
- Good attention to detail, especially with compliance and admin tasks
- Comfortable working both independently and as part of a team
- Highly Reliable
Requirements- Full UK driving licence and personal vehicle (essential)
- Willingness to travel for property visits and inspections
- Previous experience in administration, customer service, or property is beneficial but not essential
What We Offer- A varied and engaging role where no two days are the same
- Opportunity to develop skills across office and property management
- Supportive and friendly team environment
- Fuel card for work related journeys