Property Administrator

  • Willow London Living Ltd
  • Orpington, Kent
  • Apr 29, 2026
Full time Administration

Job Description

Job Overview

We are looking for a bubbly, friendly, and adaptable individual to join our team. This is a varied, hands-on role suited to someone who enjoys working with people, thrives in a fast-paced environment, and is happy to get involved in all aspects of the business.

You will play a key role in keeping the office running smoothly, supporting property management and compliance, coordinating inspections, and helping wherever needed. No two days will be the same, so a positive attitude and willingness to get stuck in are essential.

Key Responsibilities
  • Office Administration
  • Handle general administrative duties including filing, data entry, and document management
  • Keep internal systems accurate and up to date
  • Customer Communication
  • Answer incoming calls with a friendly, professional manner
  • Respond to emails promptly and clearly
  • Build positive relationships with Tenants, Clients, Landlords, and contractors
  • Property Management Support
  • Assist with the day-to-day running of properties
  • Liaise with tenants, contractors and Landlords to resolve maintenance issues
  • Support onboarding of new properties and tenants
  • Inspection Coordination
  • Organise and manage inspector diaries
  • Schedule and confirm property inspections
  • Review inspection reports and highlight any issues
  • Property Compliance
  • Track compliance requirements (e.g. gas safety, EICRs, fire safety, HMO where applicable)
  • Ensure all certification is up to date and recorded
  • Arrange compliance works with contractors
  • Maintain clear and organised compliance records
  • Carry out property visits and inspections when required
  • Provide clear and accurate reports
  • Ensure properties meet required standards
  • General & Ad Hoc Tasks
  • Get involved in different areas of the business as needed
  • Support the team with any additional tasks or projects

About You
  • Enjoys speaking to people and building relationships
  • Chatty and approachable, with excellent communication skills
  • Highly organised but flexible and able to adapt to changing priorities
  • Positive, can-do attitude and willing to get stuck in
  • Good attention to detail, especially with compliance and admin tasks
  • Comfortable working both independently and as part of a team
  • Highly Reliable

Requirements
  • Full UK driving licence and personal vehicle (essential)
  • Willingness to travel for property visits and inspections
  • Previous experience in administration, customer service, or property is beneficial but not essential

What We Offer
  • A varied and engaging role where no two days are the same
  • Opportunity to develop skills across office and property management
  • Supportive and friendly team environment
  • Fuel card for work related journeys