Multi Modal Clerk

  • Freightserve
  • Cardiff, South Glamorgan
  • Apr 29, 2026
Full time Retail

Job Description

Freightserve recruitment are looking for an Import Air Operator for a well-established Freight Forwarder based in the Colnbrook, Berkshire area.

RESPONSIBILITIES:

  • Processes shipments Air /ocean/ Road
  • Completing all relevant Import / Export paperwork, entering console data.
  • Completing HM Customs paperwork depending on mode of transport.
  • Completing HAWB's, MAWB's and IATA forms.
  • Dealing with customer queries.
  • Arranging collections and deliveries of freight with haulage companies.
  • Providing Air /Road / Ocean quotations to customer.
  • Negotiating ad hoc rates with suppliers.
  • Invoicing shipments and keying off of supplier's invoices.
  • May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills .
  • Other duties as assigned by Manager/ Supervisor

KNOWLEDGE, SKILLS & ABILITIES:-

  • Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential);
  • Customs procedures as well as Inward & Outward Processing Reliefs (essential);
  • MS Office (WORD, OUTLOOK, EXCEL)
  • Work on own initiative;
  • Tactfully handle customers and their queries;
  • Good communication skills essential
  • Must be prepared to work shifts (including overtime as and when needed)
  • Must be prepared to be on call/call out if there is a need to
  • Able to work as a team

Working hours are Monday - Friday 9am - 5.30pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.