Job Description
Productivity Manager Permanent Full-time Plymouth, Devon Transform workforce planning across a multi-site retail estate We're seeking a Productivity Manager to lead a step-change in how labour is planned and deployed across our retail estate. This is a hands-on role where you'll embed a modern, demand-led workforce planning model, shifting from cost-based thinking to workload-driven, hours-based planning that supports both customer experience and operational performance. Working with Operations, Finance, HR and Data, you'll own the labour model-embedding it across stores first, then continuously refining and optimising it to drive productivity improvements and better ways of working. What you'll be doing
- Own, maintain and evolve the labour model, translating workload into accurate labour requirement
- Embed consistent labour planning standards and productivity benchmarks across stores
- Analyse planned, actual and payroll labour performance to provide clear, actionable insight
- Support stores with practical guidance on labour deployment and rota planning
- Partner with central teams to align labour hours, payroll costs, systems and structures
- Drive continuous improvement of labour planning processes, tools and reporting
- Experience in workforce management, labour optimisation or productivity roles within a multi-site environment (retail or hospitality preferred)
- Strong analytical skills, confident building and refining models using Excel or similar tools
- Able to simplify complex data and influence stakeholders at all levels
- Hands-on, pragmatic and comfortable working in evolving environments
- Competitive salary
- Pension scheme
- Employee discount
- Cycle to work scheme
- Long service awards
About Pertemps Plymouth Commercial