Head of Customer Experience

  • AWD Online
  • Evesham, Worcestershire
  • Apr 27, 2026
Full time Call Centre / CustomerService

Job Description

Head of Customer Experience

Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents.

If youve also worked in the following roles, wed also like to hear from you: Director of Resident Services, Head of Resident Engagement, Head o click apply for full job details