Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Apr 29, 2026
Contractor
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Leads oordinator Administration Warm leads Talent Guardian are delighted to announce that we are recruiting for an Inbound Customer Service Executive, for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity. This role plays a key part in managing all incoming leads generated from customer enquiries - all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by Whatsapp, phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Apr 29, 2026
Seasonal
Leads oordinator Administration Warm leads Talent Guardian are delighted to announce that we are recruiting for an Inbound Customer Service Executive, for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity. This role plays a key part in managing all incoming leads generated from customer enquiries - all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by Whatsapp, phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Service Coordinator (Engineering / Field Service) Aylesbury (Hybrid) £28,000 - £30,000 Full-time, Permanent The Role We are seeking an experienced Service Coordinator to join a busy after-sales service team within a leading engineering/lift solutions business. You will be responsible for scheduling engineers, coordinating maintenance and breakdown work, and ensuring high levels of customer service and SLA compliance. This is a fast-paced role acting as the key link between customers, engineers, and internal teams. Key Responsibilities Schedule engineers for planned maintenance, inspections, and breakdowns Allocate work based on skills, location, and availability Manage emergency callouts in line with SLA requirements Optimise daily engineer routes and workloads Handle customer enquiries via phone and email Provide updates on appointments, delays, and service changes Maintain accurate records on service systems Support compliance and inspection scheduling About You 2 years' experience in scheduling, dispatch, or service coordination Background in field service, engineering, FM, or technical support preferred Strong customer service and communication skills Ability to work well under pressure in a fast-paced environment Strong IT skills (MS Office / scheduling systems) Logical thinker with good organisational ability Benefits £28,000 - £30,000 salary Hybrid working (Aylesbury office flexible working) 25 days holiday bank holidays Pension scheme Training and career development Working Pattern Monday to Friday, 37.5 hours Core hours 8am-5pm Occasional on-call rota
Apr 29, 2026
Full time
Service Coordinator (Engineering / Field Service) Aylesbury (Hybrid) £28,000 - £30,000 Full-time, Permanent The Role We are seeking an experienced Service Coordinator to join a busy after-sales service team within a leading engineering/lift solutions business. You will be responsible for scheduling engineers, coordinating maintenance and breakdown work, and ensuring high levels of customer service and SLA compliance. This is a fast-paced role acting as the key link between customers, engineers, and internal teams. Key Responsibilities Schedule engineers for planned maintenance, inspections, and breakdowns Allocate work based on skills, location, and availability Manage emergency callouts in line with SLA requirements Optimise daily engineer routes and workloads Handle customer enquiries via phone and email Provide updates on appointments, delays, and service changes Maintain accurate records on service systems Support compliance and inspection scheduling About You 2 years' experience in scheduling, dispatch, or service coordination Background in field service, engineering, FM, or technical support preferred Strong customer service and communication skills Ability to work well under pressure in a fast-paced environment Strong IT skills (MS Office / scheduling systems) Logical thinker with good organisational ability Benefits £28,000 - £30,000 salary Hybrid working (Aylesbury office flexible working) 25 days holiday bank holidays Pension scheme Training and career development Working Pattern Monday to Friday, 37.5 hours Core hours 8am-5pm Occasional on-call rota
Logistics Coordinator A well-established and expanding manufacturer within the chemical sector is seeking a Logistics Coordinator to support its transport and distribution activities at an office-based site in Greater Manchester . This is a varied operational role, ideal for someone with experience in logistics or freight coordination who enjoys working in a fast-paced, detail-driven environment. Salary & Working Pattern Salary: £28,000 - £35,000 (dependent on experience) Location: Greater Manchester Hours: Monday to Friday, 8:00am - 4:30pm Work Arrangement: Fully office based The Role Reporting to the Transport Manager, the Logistics Coordinator will manage the daily flow of outbound and inbound movements, ensuring transport is planned efficiently and documentation is handled accurately. The role involves close interaction with hauliers, internal teams and customers to ensure service levels are consistently met. Key Responsibilities Welcome and coordinate site visitors and delivery drivers Arrange transport bookings and oversee shipments from initial quote through to completion Prepare and process shipping, freight and delivery documentation Schedule and track inbound and outbound deliveries, ensuring adherence to agreed timelines Manage import/export paperwork and maintain compliance with relevant regulations Maintain accurate logistics records and ensure documentation is current and complete Respond to customer and supplier queries, resolving issues professionally and efficiently Record, monitor and support the resolution of logistics-related issues or deviations Liaise with production, purchasing and sales teams to align transport plans with operational needs Skills & Experience Experience within a logistics, transport or distribution environment Strong organisational skills and the ability to manage multiple priorities A high level of accuracy and attention to detail Confident communicator with a professional, customer-focused approach Strong teamwork skills and a proactive mindset Competent user of Microsoft Office applications Knowledge of ADR or regulated goods is beneficial but not essential Must have the right to work in the UK (no sponsorship available) What's on Offer A stable role within a business with ambitious growth plans Exposure to a busy, end-to-end logistics operation A supportive working environment with long-term development potential If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Apr 29, 2026
Full time
Logistics Coordinator A well-established and expanding manufacturer within the chemical sector is seeking a Logistics Coordinator to support its transport and distribution activities at an office-based site in Greater Manchester . This is a varied operational role, ideal for someone with experience in logistics or freight coordination who enjoys working in a fast-paced, detail-driven environment. Salary & Working Pattern Salary: £28,000 - £35,000 (dependent on experience) Location: Greater Manchester Hours: Monday to Friday, 8:00am - 4:30pm Work Arrangement: Fully office based The Role Reporting to the Transport Manager, the Logistics Coordinator will manage the daily flow of outbound and inbound movements, ensuring transport is planned efficiently and documentation is handled accurately. The role involves close interaction with hauliers, internal teams and customers to ensure service levels are consistently met. Key Responsibilities Welcome and coordinate site visitors and delivery drivers Arrange transport bookings and oversee shipments from initial quote through to completion Prepare and process shipping, freight and delivery documentation Schedule and track inbound and outbound deliveries, ensuring adherence to agreed timelines Manage import/export paperwork and maintain compliance with relevant regulations Maintain accurate logistics records and ensure documentation is current and complete Respond to customer and supplier queries, resolving issues professionally and efficiently Record, monitor and support the resolution of logistics-related issues or deviations Liaise with production, purchasing and sales teams to align transport plans with operational needs Skills & Experience Experience within a logistics, transport or distribution environment Strong organisational skills and the ability to manage multiple priorities A high level of accuracy and attention to detail Confident communicator with a professional, customer-focused approach Strong teamwork skills and a proactive mindset Competent user of Microsoft Office applications Knowledge of ADR or regulated goods is beneficial but not essential Must have the right to work in the UK (no sponsorship available) What's on Offer A stable role within a business with ambitious growth plans Exposure to a busy, end-to-end logistics operation A supportive working environment with long-term development potential If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Tender Co-ordinator Location: Redditch Salary: £25,000 - £31,000 Reference: Our client - a leading organisation within the municipal and commercial engineering sector - is seeking a proactive and highly organised Sales & Tender Co-ordinator to join their growing team. This is a fantastic opportunity for someone who thrives under pressure, enjoys managing multiple deadlines and wants to play a key role in supporting national sales operations. The Role As Sales & Tender Co-ordinator, you will be responsible for managing the full tender process from start to finish. Working closely with the commercial and sales teams, you will gather tender documents, prepare accurate submissions, track progress, and ensure deadlines are never missed. You'll also support wider sales activity, handling enquiries, producing quotation packs and maintaining accurate CRM data. This position suits someone who is analytical, detail-driven and enjoys taking ownership of their work in a fast-paced environment. Key Responsibilities Source and organise weekly tender opportunities and maintain a live tender enquiry plan. Prepare and submit accurate tenders, bids and quotations within required deadlines. Track, monitor and follow up quotations; maintain a detailed quotation and won/lost log. Maintain and update tender support documentation and sales information. Respond to general sales enquiries and provide brochure/information packs. Complete customer questionnaires relating to company processes, H&S and compliance. Maintain the CRM system with up-to-date and accurate data. Provide administrative support to the Commercial Director and Regional Managers. Supply information on rebate costs for successful framework tenders. Provide holiday/absence cover for other team members when required. Support continuous improvement in processes, accuracy and customer service. About You Essential: GCSEs (or equivalent) and strong IT skills, particularly Microsoft Office. Excellent communication skills and confidence liaising with customers, suppliers and internal teams. Highly organised with strong planning and prioritisation abilities. High level of accuracy and attention to detail. Able to work under pressure and meet strict submission deadlines. Experience in customer care and general administration. Desirable: Advanced Excel skills and familiarity with systems such as Navision, Sage or SAP. Experience in sales order processing, invoicing or tender coordination. Personal Qualities Our client is looking for someone who demonstrates: A positive, proactive "can-do" attitude. Professionalism and calmness under pressure. Strong team orientation, fairness and respect for others. Commitment to continuous improvement and quality. Pride in personal performance and accuracy. Additional Requirements Willingness to travel within the UK (occasional overnight stays may be required). Valid passport; driving licence desirable. Why Apply? This is a varied, fast-paced and rewarding role where you'll have real influence on tender success rates and customer satisfaction, while being part of a supportive and friendly team. If you enjoy responsibility, variety and the challenge of tight deadlines, this could be a brilliant next step.
Apr 29, 2026
Full time
Tender Co-ordinator Location: Redditch Salary: £25,000 - £31,000 Reference: Our client - a leading organisation within the municipal and commercial engineering sector - is seeking a proactive and highly organised Sales & Tender Co-ordinator to join their growing team. This is a fantastic opportunity for someone who thrives under pressure, enjoys managing multiple deadlines and wants to play a key role in supporting national sales operations. The Role As Sales & Tender Co-ordinator, you will be responsible for managing the full tender process from start to finish. Working closely with the commercial and sales teams, you will gather tender documents, prepare accurate submissions, track progress, and ensure deadlines are never missed. You'll also support wider sales activity, handling enquiries, producing quotation packs and maintaining accurate CRM data. This position suits someone who is analytical, detail-driven and enjoys taking ownership of their work in a fast-paced environment. Key Responsibilities Source and organise weekly tender opportunities and maintain a live tender enquiry plan. Prepare and submit accurate tenders, bids and quotations within required deadlines. Track, monitor and follow up quotations; maintain a detailed quotation and won/lost log. Maintain and update tender support documentation and sales information. Respond to general sales enquiries and provide brochure/information packs. Complete customer questionnaires relating to company processes, H&S and compliance. Maintain the CRM system with up-to-date and accurate data. Provide administrative support to the Commercial Director and Regional Managers. Supply information on rebate costs for successful framework tenders. Provide holiday/absence cover for other team members when required. Support continuous improvement in processes, accuracy and customer service. About You Essential: GCSEs (or equivalent) and strong IT skills, particularly Microsoft Office. Excellent communication skills and confidence liaising with customers, suppliers and internal teams. Highly organised with strong planning and prioritisation abilities. High level of accuracy and attention to detail. Able to work under pressure and meet strict submission deadlines. Experience in customer care and general administration. Desirable: Advanced Excel skills and familiarity with systems such as Navision, Sage or SAP. Experience in sales order processing, invoicing or tender coordination. Personal Qualities Our client is looking for someone who demonstrates: A positive, proactive "can-do" attitude. Professionalism and calmness under pressure. Strong team orientation, fairness and respect for others. Commitment to continuous improvement and quality. Pride in personal performance and accuracy. Additional Requirements Willingness to travel within the UK (occasional overnight stays may be required). Valid passport; driving licence desirable. Why Apply? This is a varied, fast-paced and rewarding role where you'll have real influence on tender success rates and customer satisfaction, while being part of a supportive and friendly team. If you enjoy responsibility, variety and the challenge of tight deadlines, this could be a brilliant next step.
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables click apply for full job details
Apr 29, 2026
Full time
Job Title: Internal Sales Support Location: Sheffield, S4 Salary: Competitive Job type: Permanent, Full Time - Monday to Friday 7:30am - 4:30pm Kyocera provides expert tooling solutions and sales support to a wide range of industries, offering both standard and custom-engineered tools as well as other industrial consumables click apply for full job details
Customer Service Co Ordinator Location: Mitcham £13 a hour (Weekly pay and you accrue holiday pay) We are supporting an established engineering company in their search for a Customer Service Co Ordinator to join their growing commercial team. This is a fantastic opportunity for someone with strong customer support or sales support experience who enjoys working with both new and existing customers. The Role As the Customer Service Co Ordinator you will be the first point of contact for enquiries, providing product information, generating interest, and supporting the full sales-administration process. You'll be responsible for maintaining accurate customer records, following up on opportunities, and ensuring a smooth customer experience from enquiry to order. This is a varied position with a mix of outbound activity, customer support, administration, and collaboration with internal teams. Key Responsibilities Making outbound calls to potential customers to generate interest Educating customers on products and services, answering queries, and providing guidance Managing inbound enquiries via phone, email, and website chat Following up on leads and opportunities to maximise sales potential Preparing quotations, processing orders, handling returns and general sales admin Maintaining accurate and up-to-date customer and opportunity data in the CRM Supporting the Sales & Marketing team with reports, tender documents, and campaigns Working closely with the engineering/technical team to ensure aligned communication Chasing customers for information required to progress quotations or proposals Participating in team meetings to identify new projects and market opportunities About You To be successful in this role, you will need: Experience in customer service, sales support or telesales Comfortable working in a results-driven, proactive environment Strong communication skills - both written and verbal Well-organised with good attention to detail Confident using CRM systems Able to build strong, professional relationships Comfortable liaising with technical/engineering teams Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2026
Contractor
Customer Service Co Ordinator Location: Mitcham £13 a hour (Weekly pay and you accrue holiday pay) We are supporting an established engineering company in their search for a Customer Service Co Ordinator to join their growing commercial team. This is a fantastic opportunity for someone with strong customer support or sales support experience who enjoys working with both new and existing customers. The Role As the Customer Service Co Ordinator you will be the first point of contact for enquiries, providing product information, generating interest, and supporting the full sales-administration process. You'll be responsible for maintaining accurate customer records, following up on opportunities, and ensuring a smooth customer experience from enquiry to order. This is a varied position with a mix of outbound activity, customer support, administration, and collaboration with internal teams. Key Responsibilities Making outbound calls to potential customers to generate interest Educating customers on products and services, answering queries, and providing guidance Managing inbound enquiries via phone, email, and website chat Following up on leads and opportunities to maximise sales potential Preparing quotations, processing orders, handling returns and general sales admin Maintaining accurate and up-to-date customer and opportunity data in the CRM Supporting the Sales & Marketing team with reports, tender documents, and campaigns Working closely with the engineering/technical team to ensure aligned communication Chasing customers for information required to progress quotations or proposals Participating in team meetings to identify new projects and market opportunities About You To be successful in this role, you will need: Experience in customer service, sales support or telesales Comfortable working in a results-driven, proactive environment Strong communication skills - both written and verbal Well-organised with good attention to detail Confident using CRM systems Able to build strong, professional relationships Comfortable liaising with technical/engineering teams Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Relations Co-ordinator based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom Manufacturer owned opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Relations Co-ordinator Role Overview: An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of our parts team. As an Customer Relations Coordinator you will act in all matters on behalf of the Customer Relations activity, alongside this you will be responsible for processing orders and customer complaints. planning, initiating and promoting CSI initiatives with the operating manager. A Customer Relations Co-ordinator will also: Examine all major transactions weekly to determine and propose how customer service may be improved. In conjunction with the Parts and Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA's are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed to achieve a satisfactory conclusion. Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to. Identify any gaps in product knowledge of vehicles, accessories, exchange units and superseded parts and notify the Operations Manager. Provide advice, and assistance to team members Let's Work together: To excel in this Customer Relations Coordinator position previous experience in a Parts role within an different automobile network is required, alongside this we require you to have a full driving licence and computer skills, including experience of operating word processing and database packages, email and internet. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apr 29, 2026
Full time
Customer Relations Co-ordinator based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom Manufacturer owned opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Relations Co-ordinator Role Overview: An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of our parts team. As an Customer Relations Coordinator you will act in all matters on behalf of the Customer Relations activity, alongside this you will be responsible for processing orders and customer complaints. planning, initiating and promoting CSI initiatives with the operating manager. A Customer Relations Co-ordinator will also: Examine all major transactions weekly to determine and propose how customer service may be improved. In conjunction with the Parts and Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA's are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed to achieve a satisfactory conclusion. Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to. Identify any gaps in product knowledge of vehicles, accessories, exchange units and superseded parts and notify the Operations Manager. Provide advice, and assistance to team members Let's Work together: To excel in this Customer Relations Coordinator position previous experience in a Parts role within an different automobile network is required, alongside this we require you to have a full driving licence and computer skills, including experience of operating word processing and database packages, email and internet. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Internal Sales Coordinator (Construction Manufacturing) 27,500 Permanent Bridgend We are absolutely thrilled to be working alongside our Award-Winning client as we look to recruit a Internal Sales Coordinator to join their incredible and focused Sales Team. This role is perfect if you thrive in a customer-centric role, have a passion for delivering exceptional sales and customer service and are looking to continue your career working for a manufacturing market leader. Full product training will be given, our client is a huge advocate in the development of their staff and retention of home-grown talent. The exceptional training you will receive to excel in this role will provide you with a platform to continue developing up through this business. Your New Role Conduct pro-active lead research on construction projects. Contacting development stakeholders to scope our projects and extract quality data to feed to Regional Sales Managers through the CRM system. Add value by validating and passing leads via excellent communication and structured call plans. Chase quotations created by Regional Account Coordinators Promote new products with the view to scope out appointments for the Sales Managers Project manage the clients project in line with RSM throughout the project cycle to ensure it is delivered on time and within budget. Provide professional response to customer queries. Archive of all relevant data, maintaining visibility of all correspondence, documents, and internal information. Maintain high standards within a dynamic, high octane working environment. Contribute to the continuous business improvement process and to the meeting of business objectives. To always be an ambassador for the company internally and externally. Comply with Fatal Risk Standards, Health & Safety Policy and safe working practices, ensure responsibility for the safety and discipline in work area and report accident's and 'near misses' in accordance with defines safety procedures. Attributes and Professional Experiences Excellent customer focused attitude Must have good business acumen Good commercial awareness Demonstrable communication skills (verbally & written) for internal and external calls, in particular an excellent telephone manner High levels of attention to detail and organisation Computer literate (Microsoft Office packages) Ability to work to deadlines and remain calm under pressure. Must be an excellent team player Demonstrates ability and willingness to learn new skills Positive and outwardly 'can do' personality Ambitious in seeking training and further development particularly to understand our products and customers. Contractual Benefits Monday to Friday (Office Hours) 4% pension contribution subject to the employee meeting their thresholds (5%) 24 days annual leave plus 1 when 2 years' service is achieved Death in Services X2 salary Cycle to Work scheme EAP - mental health support To Apply Please click on the link to Apply - ensuring all your contact details and CV are thoroughly up to date. We look forward to receiving your application. Kelly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 28, 2026
Full time
Internal Sales Coordinator (Construction Manufacturing) 27,500 Permanent Bridgend We are absolutely thrilled to be working alongside our Award-Winning client as we look to recruit a Internal Sales Coordinator to join their incredible and focused Sales Team. This role is perfect if you thrive in a customer-centric role, have a passion for delivering exceptional sales and customer service and are looking to continue your career working for a manufacturing market leader. Full product training will be given, our client is a huge advocate in the development of their staff and retention of home-grown talent. The exceptional training you will receive to excel in this role will provide you with a platform to continue developing up through this business. Your New Role Conduct pro-active lead research on construction projects. Contacting development stakeholders to scope our projects and extract quality data to feed to Regional Sales Managers through the CRM system. Add value by validating and passing leads via excellent communication and structured call plans. Chase quotations created by Regional Account Coordinators Promote new products with the view to scope out appointments for the Sales Managers Project manage the clients project in line with RSM throughout the project cycle to ensure it is delivered on time and within budget. Provide professional response to customer queries. Archive of all relevant data, maintaining visibility of all correspondence, documents, and internal information. Maintain high standards within a dynamic, high octane working environment. Contribute to the continuous business improvement process and to the meeting of business objectives. To always be an ambassador for the company internally and externally. Comply with Fatal Risk Standards, Health & Safety Policy and safe working practices, ensure responsibility for the safety and discipline in work area and report accident's and 'near misses' in accordance with defines safety procedures. Attributes and Professional Experiences Excellent customer focused attitude Must have good business acumen Good commercial awareness Demonstrable communication skills (verbally & written) for internal and external calls, in particular an excellent telephone manner High levels of attention to detail and organisation Computer literate (Microsoft Office packages) Ability to work to deadlines and remain calm under pressure. Must be an excellent team player Demonstrates ability and willingness to learn new skills Positive and outwardly 'can do' personality Ambitious in seeking training and further development particularly to understand our products and customers. Contractual Benefits Monday to Friday (Office Hours) 4% pension contribution subject to the employee meeting their thresholds (5%) 24 days annual leave plus 1 when 2 years' service is achieved Death in Services X2 salary Cycle to Work scheme EAP - mental health support To Apply Please click on the link to Apply - ensuring all your contact details and CV are thoroughly up to date. We look forward to receiving your application. Kelly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Business Account Coordinator Job Title - Business Account Coordinator Job Category - Construction & Surveying Location - Bristol Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for Business Account Coordinator to join their Solutions Team. Our client is looking for a self-motivated individual who has the communication and coordination skills to support the Business Account Managers within the Bristol and the surrounding areas. Business Account Coordinator - Key responsibilities - Actively supporting the account managers with the management of our larger and more complex accounts. - Working closely with the team to ensure that customers are getting excellent service and we are maximising market share from all customers we deal with. - Building relationships with key customer contacts. - Ensuring business growth from existing customer base is maximised. Business Account Coordinator - Required Skills - Able to communicate confidently with people at all levels to help develop and maintain existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. - Able to handle multiple projects positively. - Able to work well under pressure and as part of a dynamic team - Self-motivated and able to maintain deadlines. - The desire to build a career and succeed in a customer-focused environment. - Excellent organisational and administrative skills and be computer literacy. - A full UK driving licence, as travel within the area will be required. - A relevant site H&S card is desirable, but this can be included as part of the training. Our client is a well-established UK manufacturer with over 50 years of success, supplying high quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training provided and future career prospects in line with company growth.
Apr 28, 2026
Full time
Business Account Coordinator Job Title - Business Account Coordinator Job Category - Construction & Surveying Location - Bristol Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for Business Account Coordinator to join their Solutions Team. Our client is looking for a self-motivated individual who has the communication and coordination skills to support the Business Account Managers within the Bristol and the surrounding areas. Business Account Coordinator - Key responsibilities - Actively supporting the account managers with the management of our larger and more complex accounts. - Working closely with the team to ensure that customers are getting excellent service and we are maximising market share from all customers we deal with. - Building relationships with key customer contacts. - Ensuring business growth from existing customer base is maximised. Business Account Coordinator - Required Skills - Able to communicate confidently with people at all levels to help develop and maintain existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. - Able to handle multiple projects positively. - Able to work well under pressure and as part of a dynamic team - Self-motivated and able to maintain deadlines. - The desire to build a career and succeed in a customer-focused environment. - Excellent organisational and administrative skills and be computer literacy. - A full UK driving licence, as travel within the area will be required. - A relevant site H&S card is desirable, but this can be included as part of the training. Our client is a well-established UK manufacturer with over 50 years of success, supplying high quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training provided and future career prospects in line with company growth.
Aftermarket Sales Development Co-ordinator My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling. Key Responsibilities Efficient processing of customer orders and enquiries, regardless of how received. Support the promotion of spare parts and service offerings. Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service. Respond to all internal and external administrative enquiries regarding customer history. Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments. Negotiate directly with customers, where necessary, to secure additional sales. Conduct regular follow-up on all Aftermarket quotations. Support and coordinate proactive sales initiatives within the Export Aftermarket business. Send introductory correspondence following machine sales. Work collaboratively with the Machine Sales team to increase aftermarket product sales. Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department. Extract and analyse data to identify key opportunities for business growth. Develop, coordinate, manage, and monitor remeshing and servicing contracts. Monitor and report on business trends regularly, including identifying areas of declining activity. Carry out any other duties as determined by the Head of Sales Division. Salary & Package: Guaranteed earnings - 26,300 + Commission & Bonus
Apr 28, 2026
Full time
Aftermarket Sales Development Co-ordinator My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling. Key Responsibilities Efficient processing of customer orders and enquiries, regardless of how received. Support the promotion of spare parts and service offerings. Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service. Respond to all internal and external administrative enquiries regarding customer history. Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments. Negotiate directly with customers, where necessary, to secure additional sales. Conduct regular follow-up on all Aftermarket quotations. Support and coordinate proactive sales initiatives within the Export Aftermarket business. Send introductory correspondence following machine sales. Work collaboratively with the Machine Sales team to increase aftermarket product sales. Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department. Extract and analyse data to identify key opportunities for business growth. Develop, coordinate, manage, and monitor remeshing and servicing contracts. Monitor and report on business trends regularly, including identifying areas of declining activity. Carry out any other duties as determined by the Head of Sales Division. Salary & Package: Guaranteed earnings - 26,300 + Commission & Bonus
Internal Sales Coordinator (Construction Manufacturing) £27,500 Permanent Bridgend We are absolutely thrilled to be working alongside our Award-Winning client as we look to recruit a Internal Sales Coordinator to join their incredible and focused Sales Team. This role is perfect if you thrive in a customer-centric role, have a passion for delivering exceptional sales and customer service and are lookin click apply for full job details
Apr 28, 2026
Full time
Internal Sales Coordinator (Construction Manufacturing) £27,500 Permanent Bridgend We are absolutely thrilled to be working alongside our Award-Winning client as we look to recruit a Internal Sales Coordinator to join their incredible and focused Sales Team. This role is perfect if you thrive in a customer-centric role, have a passion for delivering exceptional sales and customer service and are lookin click apply for full job details
Customer Service Advisor - Account Coordinator Managing customer relationships, orders, and enquiries in a dynamic manufacturing environment. My client is an industry-leading manufacturer, known for both the quality of their products and their exceptional customer service. They are a well-established, supportive business with excellent staff retention and a strong reputation within their field. Due to a recent internal change, they are now looking to recruit an additional Customer Support / Account Coordinator to join their team. Full-time Monday - Friday 9:00am - 5:00pm Newcastle-under-Lyme Office based £25k - £27k Role This is a varied and fast-paced position where you will manage and support a portfolio of existing, new, and prospective customers, ensuring a consistently high level of service is delivered. Working closely with both the Customer Support and Sales teams, you will act as a key point of contact, handling enquiries, processing orders, and supporting the wider business. Day-to-day responsibilities will include: Managing customer enquiries via email and telephone, ensuring prompt and professional responses Processing sales orders, preparing quotations, and generating invoices Handling customer complaints with urgency and care, ensuring resolution within set timeframes Interpreting customer requirements, including working from lists and technical plans Supporting with breakdown-related queries and requests Assisting with answering incoming calls in a timely and professional manner Working closely with a designated Sales Executive to ensure a seamless customer journey Attending internal meetings, external customer meetings, and occasional site visits (accompanied by the sales team) Maintaining accurate customer records and updating internal systems Building strong working relationships across departments to support efficient service delivery Following company processes and contributing to continuous improvement Requirements To be successful in this role, you will have previous experience within a customer service and/or sales administration environment, ideally within a B2B setting. You will also demonstrate: Excellent attention to detail and a high level of accuracy Strong communication skills, both written and verbal Confidence in handling customer calls and managing queries Good working knowledge of Excel (basic to intermediate) Strong organisational and time management skills, with the ability to prioritise effectively A proactive, flexible approach and willingness to support colleagues A positive attitude and strong team ethic Additional Information 33 days holiday (including bank holidays) Healthcare cash plan (after probation) Income protection (after qualifying period) Death in service Pension scheme Free on-site parking Employee recognition schemes Supportive, family-run environment with excellent staff retention If you have the relevant experience and would like to learn more, please contact Safer Hand Solutions and ask for Hannah Kirk, or apply directly for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client. Due to the volume of applications, only shortlisted candidates will be contacted; however, we may retain your details for future opportunities.
Apr 28, 2026
Full time
Customer Service Advisor - Account Coordinator Managing customer relationships, orders, and enquiries in a dynamic manufacturing environment. My client is an industry-leading manufacturer, known for both the quality of their products and their exceptional customer service. They are a well-established, supportive business with excellent staff retention and a strong reputation within their field. Due to a recent internal change, they are now looking to recruit an additional Customer Support / Account Coordinator to join their team. Full-time Monday - Friday 9:00am - 5:00pm Newcastle-under-Lyme Office based £25k - £27k Role This is a varied and fast-paced position where you will manage and support a portfolio of existing, new, and prospective customers, ensuring a consistently high level of service is delivered. Working closely with both the Customer Support and Sales teams, you will act as a key point of contact, handling enquiries, processing orders, and supporting the wider business. Day-to-day responsibilities will include: Managing customer enquiries via email and telephone, ensuring prompt and professional responses Processing sales orders, preparing quotations, and generating invoices Handling customer complaints with urgency and care, ensuring resolution within set timeframes Interpreting customer requirements, including working from lists and technical plans Supporting with breakdown-related queries and requests Assisting with answering incoming calls in a timely and professional manner Working closely with a designated Sales Executive to ensure a seamless customer journey Attending internal meetings, external customer meetings, and occasional site visits (accompanied by the sales team) Maintaining accurate customer records and updating internal systems Building strong working relationships across departments to support efficient service delivery Following company processes and contributing to continuous improvement Requirements To be successful in this role, you will have previous experience within a customer service and/or sales administration environment, ideally within a B2B setting. You will also demonstrate: Excellent attention to detail and a high level of accuracy Strong communication skills, both written and verbal Confidence in handling customer calls and managing queries Good working knowledge of Excel (basic to intermediate) Strong organisational and time management skills, with the ability to prioritise effectively A proactive, flexible approach and willingness to support colleagues A positive attitude and strong team ethic Additional Information 33 days holiday (including bank holidays) Healthcare cash plan (after probation) Income protection (after qualifying period) Death in service Pension scheme Free on-site parking Employee recognition schemes Supportive, family-run environment with excellent staff retention If you have the relevant experience and would like to learn more, please contact Safer Hand Solutions and ask for Hannah Kirk, or apply directly for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client. Due to the volume of applications, only shortlisted candidates will be contacted; however, we may retain your details for future opportunities.
Job Title: Customer Support Coordinator Location: Bishops Stortford Employment Type: Permanent Salary/Rate: Annual Salary Role Conditions Working Monday to Friday, 08 00 Overtime paid at 1.5 times hourly rate 29 days holiday including bank holidays Nationally recognised training provided and career development opportunities Company uniform provided and all necessary PPE Employee assistance programme About the Role On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estamiting Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence . Key Responsibilities -Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC -Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards -Work towards departmental sales targets alongside the Estimators/OPC -Nurture new business opportunities and maximise each sales opportunity -Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports -Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP system entering the customer data and operations, to enable set and run times to be furnished -Carry out contract review of all new and repeat orders in line with the procedure -Understand and translate customer drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture (MoM) -Manage potential customer complaints, report on internal quality issues and provide feedback on any Customer Non-Conformance Reports (NCRs) received -Assist with the close out NCR s/RCCA s as and when required -Actively work towards IES Continual Improvement (CI) goals (ensure opportunities are logged with QMS), look for efficiency/system improvements monitor team compliance and promote/build training tools to support internal development -Work with the NBD Manager and support new customer enquiries Candidate Requirements -High level of customer services experience with focus on delivering value -Working knowledge of industry, databases and appropriate software packages -Analyse customer data, determine integrity, trends and generate insights to inform decisions for the relevant stakeholders -Expertise in using ERP/WMS/CRM platforms, customers or otherwise, develop tools to automations and efficiency -Develop long-terms plans, based on market trends, industry insights and achieve business and customer goals and manage the relationship -Excellent interpersonal skills, the ability to explain complex concepts, scope clearly, lead training and support growth -Effective leader, drive my example, ensure buying and champion change -Right to work in the UK Why Work with JMC Aviation? At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles contract or permanent. Industry-leading compliance support Fast onboarding and documentation assistance Dedicated recruitment consultant Placements across the globe Extensive experience and knowledge of the aviation sector JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations. GDPR I n applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website). JMC1
Apr 28, 2026
Full time
Job Title: Customer Support Coordinator Location: Bishops Stortford Employment Type: Permanent Salary/Rate: Annual Salary Role Conditions Working Monday to Friday, 08 00 Overtime paid at 1.5 times hourly rate 29 days holiday including bank holidays Nationally recognised training provided and career development opportunities Company uniform provided and all necessary PPE Employee assistance programme About the Role On behalf of our client, a leading organisation in the aviation industry, we are currently recruiting for an Estamiting Coordinator. This is a fantastic opportunity to join a dynamic environment with a strong focus on safety, compliance and technical excellence . Key Responsibilities -Collaborate with customers, suppliers and stakeholders, providing daily feedback and updates on open RFQs through to OPC -Directly liaise with customers to provide status, respond to general enquiries and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards -Work towards departmental sales targets alongside the Estimators/OPC -Nurture new business opportunities and maximise each sales opportunity -Build and nurture customer relationships, coordinate open RFQs and maintain up-to-date bid register and customer status reports -Carry out the high-level creation of the manufacturing planning routing within the Kinetic MRP/ERP system entering the customer data and operations, to enable set and run times to be furnished -Carry out contract review of all new and repeat orders in line with the procedure -Understand and translate customer drawings, specifications, quality and regulatory standards into an Engineering Method of Manufacture (MoM) -Manage potential customer complaints, report on internal quality issues and provide feedback on any Customer Non-Conformance Reports (NCRs) received -Assist with the close out NCR s/RCCA s as and when required -Actively work towards IES Continual Improvement (CI) goals (ensure opportunities are logged with QMS), look for efficiency/system improvements monitor team compliance and promote/build training tools to support internal development -Work with the NBD Manager and support new customer enquiries Candidate Requirements -High level of customer services experience with focus on delivering value -Working knowledge of industry, databases and appropriate software packages -Analyse customer data, determine integrity, trends and generate insights to inform decisions for the relevant stakeholders -Expertise in using ERP/WMS/CRM platforms, customers or otherwise, develop tools to automations and efficiency -Develop long-terms plans, based on market trends, industry insights and achieve business and customer goals and manage the relationship -Excellent interpersonal skills, the ability to explain complex concepts, scope clearly, lead training and support growth -Effective leader, drive my example, ensure buying and champion change -Right to work in the UK Why Work with JMC Aviation? At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles contract or permanent. Industry-leading compliance support Fast onboarding and documentation assistance Dedicated recruitment consultant Placements across the globe Extensive experience and knowledge of the aviation sector JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations. GDPR I n applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website). JMC1
Internal Sales Coordinator - Scientific Instruments Scientific & Laboratory Instrumentation & Consumables - Cheshire Crewe, Nantwich, Sandbach, Haslington 30,000 - 32,000 Basic Salary + Training and Benefits including Healthcare & 10% pension Are you looking to offer best in class customer service? Eager to use your existing knowledge or quickly learn on the job? If you've answered yes to both, this could be a brilliant opportunity for you. A role for an ambitious sales coordinator to grow and further their career in a desirable sector with a friendly team. Your Role as an Internal Sales Coordinator : Speaking with customers and handling inbound and outbound emails/calls. Discussing their situation regarding reagents, equipment, and consumables. Information gathering regarding current service levels and service contracts. Utilise existing database to find further customers. Liaising with sales team for more technical queries. Seeking up-selling opportunities. Mon - Fri role working daytime hours; 9am - 5pm. Ideal background for the Internal Sales Coordinator : Existing experience in technical sales or as a technical coordinator in an office-based environment. Knowledge of laboratory equipment, or an interest in, would be a huge advantage but not essential. Commercially astute. Organised and methodical mindset. Not afraid to pick up the phone and dial out. Strong communication skills. A customer service focus with a friendly, non-starchy approach. Must have the right to work in the UK without sponsorship. Happy and able to commute to the Crewe based site daily. The Company recruiting for the Internal Sales Coordinator : This well-respected manufacturer of laboratory instrumentation works with a wide portfolio of international clients. Their equipment is trusted by well-known leading organisations within the food & drink sector as well more specialist industries including ecology, geotechnical, drug misuse & doping. Having a truly international footprint they are looking to strengthen their in-house team. A recent acquisition means there are substantial career opportunities further down the line. The Package for the Internal Sales Coordinator : 30,000 - 32,000 basic salary, depending on experience. Ongoing training and career development. Competitive benefits package - including 10% pension & healthcare. 25 days holiday + stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Apr 27, 2026
Full time
Internal Sales Coordinator - Scientific Instruments Scientific & Laboratory Instrumentation & Consumables - Cheshire Crewe, Nantwich, Sandbach, Haslington 30,000 - 32,000 Basic Salary + Training and Benefits including Healthcare & 10% pension Are you looking to offer best in class customer service? Eager to use your existing knowledge or quickly learn on the job? If you've answered yes to both, this could be a brilliant opportunity for you. A role for an ambitious sales coordinator to grow and further their career in a desirable sector with a friendly team. Your Role as an Internal Sales Coordinator : Speaking with customers and handling inbound and outbound emails/calls. Discussing their situation regarding reagents, equipment, and consumables. Information gathering regarding current service levels and service contracts. Utilise existing database to find further customers. Liaising with sales team for more technical queries. Seeking up-selling opportunities. Mon - Fri role working daytime hours; 9am - 5pm. Ideal background for the Internal Sales Coordinator : Existing experience in technical sales or as a technical coordinator in an office-based environment. Knowledge of laboratory equipment, or an interest in, would be a huge advantage but not essential. Commercially astute. Organised and methodical mindset. Not afraid to pick up the phone and dial out. Strong communication skills. A customer service focus with a friendly, non-starchy approach. Must have the right to work in the UK without sponsorship. Happy and able to commute to the Crewe based site daily. The Company recruiting for the Internal Sales Coordinator : This well-respected manufacturer of laboratory instrumentation works with a wide portfolio of international clients. Their equipment is trusted by well-known leading organisations within the food & drink sector as well more specialist industries including ecology, geotechnical, drug misuse & doping. Having a truly international footprint they are looking to strengthen their in-house team. A recent acquisition means there are substantial career opportunities further down the line. The Package for the Internal Sales Coordinator : 30,000 - 32,000 basic salary, depending on experience. Ongoing training and career development. Competitive benefits package - including 10% pension & healthcare. 25 days holiday + stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: Managing retrofit and upgrade projects from pre-order technical support through to final handover Delivering projects on time, within budget and to agreed commercial terms Overseeing site activity and supporting installation technicians to deliver high-quality outcomes Managing snagging, variations and project close-out Acting as the main point of contact for customers, clearly managing scope, expectations and timelines Ensuring customer site readiness requirements are identified and fulfilled Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression Managing technical documentation, drawings, specifications and approvals Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly Maintaining accurate, up-to-date project records in line with golden thread principles, ensuring information is controlled, traceable and compliant with the Building Safety Act where applicable This is a role suited to someone who enjoys being close to the detail, solving problems as they arise and taking responsibility for successful project delivery in live, operational environments. What skills and experience are required to perform this role? Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation. Strong commercial awareness, with the ability to manage costs, margins, variations and change control. Ability to interpret technical drawings, specifications and scopes of work in a site-based environment. Excellent communication and organisational skills, with experience managing customers and multiple stakeholders. Strong knowledge of Health & Safety requirements within live or operational site environments. Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required. Awareness of the Building Safety Act and Golden Thread principles is desirable. What can you expect from us? Company Car A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Internal training and career development programmes. Attractive salary and benefits package Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.
Apr 27, 2026
Full time
Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: Managing retrofit and upgrade projects from pre-order technical support through to final handover Delivering projects on time, within budget and to agreed commercial terms Overseeing site activity and supporting installation technicians to deliver high-quality outcomes Managing snagging, variations and project close-out Acting as the main point of contact for customers, clearly managing scope, expectations and timelines Ensuring customer site readiness requirements are identified and fulfilled Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression Managing technical documentation, drawings, specifications and approvals Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly Maintaining accurate, up-to-date project records in line with golden thread principles, ensuring information is controlled, traceable and compliant with the Building Safety Act where applicable This is a role suited to someone who enjoys being close to the detail, solving problems as they arise and taking responsibility for successful project delivery in live, operational environments. What skills and experience are required to perform this role? Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation. Strong commercial awareness, with the ability to manage costs, margins, variations and change control. Ability to interpret technical drawings, specifications and scopes of work in a site-based environment. Excellent communication and organisational skills, with experience managing customers and multiple stakeholders. Strong knowledge of Health & Safety requirements within live or operational site environments. Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required. Awareness of the Building Safety Act and Golden Thread principles is desirable. What can you expect from us? Company Car A friendly and inclusive working environment 23 days annual leave plus 8 public bank holidays Annual leave increases with the length of service Your birthday off Life insurance of four times your basic salary Company Pension scheme after 3 months of service with 9% employer contributions Membership to a Healthcare or Cash Plan scheme after probation Internal training and career development programmes. Attractive salary and benefits package Additional Information: Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.
Job Title: Customer Service Coordinator Part time Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 pro rata depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 20 hours Interested? Get in touch to find out more
Apr 27, 2026
Full time
Job Title: Customer Service Coordinator Part time Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 pro rata depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 20 hours Interested? Get in touch to find out more
We're looking for an organised and proactive Project Co-ordinator to support projects from initial inception through to delivery. Working closely with management, sales, customers and internal teams, you'll help ensure projects are delivered on time, within budget and to agreed service levels. Key Responsibilities: Support project planning from inception, including schedules, resource planning and documentation Maintain project trackers, asset tracking, site and engineer communications Identify potential risks, delays or cost impacts and support mitigation planning Produce and maintain project documentation, RAMS and method statements Manage purchase orders, logistics coordination, courier/carrier communication and stock movements Support service management systems, master data updates and management information (MI) reporting Act as a key liaison between customers, internal project teams and senior stakeholders Assist warehouse and logistics teams to improve efficiency, accuracy and cost control What we're looking for: 2+ years experience in a project co-ordination or similar role Strong administrative and organisational skills Good working knowledge of Microsoft Office Experience using service management or project tracking systems Ability to manage multiple priorities and work across teams Strong communication skills with both internal and external stakeholders This is a great opportunity for someone who enjoys detail, structure and being at the heart of project delivery. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 27, 2026
Full time
We're looking for an organised and proactive Project Co-ordinator to support projects from initial inception through to delivery. Working closely with management, sales, customers and internal teams, you'll help ensure projects are delivered on time, within budget and to agreed service levels. Key Responsibilities: Support project planning from inception, including schedules, resource planning and documentation Maintain project trackers, asset tracking, site and engineer communications Identify potential risks, delays or cost impacts and support mitigation planning Produce and maintain project documentation, RAMS and method statements Manage purchase orders, logistics coordination, courier/carrier communication and stock movements Support service management systems, master data updates and management information (MI) reporting Act as a key liaison between customers, internal project teams and senior stakeholders Assist warehouse and logistics teams to improve efficiency, accuracy and cost control What we're looking for: 2+ years experience in a project co-ordination or similar role Strong administrative and organisational skills Good working knowledge of Microsoft Office Experience using service management or project tracking systems Ability to manage multiple priorities and work across teams Strong communication skills with both internal and external stakeholders This is a great opportunity for someone who enjoys detail, structure and being at the heart of project delivery. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Inbound Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced customer service professional with a background in inbound support, coordination, or administration? Looking to take the next step in your career in Cardiff? We are working with a well established and expanding organisation that delivers products and tailored solutions to major global retail brands. As part of their ongoing growth, they are seeking a proactive and detail-focused Inbound Customer Service Coordinator to strengthen their customer service team. This role offers a great opportunity to join a dynamic, fast moving business where customer experience and operational efficiency are key priorities. Key Responsibilities Handle inbound customer enquiries across phone, email, and live chat channels Deliver prompt, professional support, ensuring customer issues are resolved effectively Oversee order processing activities, including tracking and delivery coordination Work closely with internal departments such as sales, logistics, and operations to ensure smooth service delivery Maintain and update accurate customer data within CRM and internal systems Contribute to a high standard of customer satisfaction and overall service excellence The Person Previous experience in a customer service, inbound support, or administrative role Strong interpersonal and communication skills, both written and verbal Confident managing customer enquiries, orders, or account-related queries Well-organised with the ability to prioritise tasks and manage multiple responsibilities Comfortable using Microsoft Office applications and CRM platforms A proactive mindset with strong attention to detail In return Opportunity to join a growing business with genuine progression prospects Supportive, team oriented working environment
Apr 27, 2026
Full time
Inbound Customer Service Coordinator Cardiff 25,250 per annum Are you an experienced customer service professional with a background in inbound support, coordination, or administration? Looking to take the next step in your career in Cardiff? We are working with a well established and expanding organisation that delivers products and tailored solutions to major global retail brands. As part of their ongoing growth, they are seeking a proactive and detail-focused Inbound Customer Service Coordinator to strengthen their customer service team. This role offers a great opportunity to join a dynamic, fast moving business where customer experience and operational efficiency are key priorities. Key Responsibilities Handle inbound customer enquiries across phone, email, and live chat channels Deliver prompt, professional support, ensuring customer issues are resolved effectively Oversee order processing activities, including tracking and delivery coordination Work closely with internal departments such as sales, logistics, and operations to ensure smooth service delivery Maintain and update accurate customer data within CRM and internal systems Contribute to a high standard of customer satisfaction and overall service excellence The Person Previous experience in a customer service, inbound support, or administrative role Strong interpersonal and communication skills, both written and verbal Confident managing customer enquiries, orders, or account-related queries Well-organised with the ability to prioritise tasks and manage multiple responsibilities Comfortable using Microsoft Office applications and CRM platforms A proactive mindset with strong attention to detail In return Opportunity to join a growing business with genuine progression prospects Supportive, team oriented working environment
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 27, 2026
Contractor
Job Title: Purchasing and Facilities Coordinator Location: Aylesbury (Office-based) Contract Details: Full-time, Maternity Cover - Minimum 12 months Start date: June 2026 Hours: Monday to Friday, 9am - 5pm (1 hour lunch) 35 hours per week Salary: £28,000 per annum Benefits & Perks: Annual bonus aligned to individual and company performance 25 days annual leave plus 3 additional days for Christmas shutdown (28 days total) + bank holidays Holiday buy scheme (up to 31 days total) Holiday sell scheme (up to 3 days per year) Company sick pay scheme Laptop and mobile phone Pension scheme with 4% employer contribution (after qualifying period) Private medical cover (opt-in after qualifying period) Death in service insurance Corporate eye care Corporate flu vaccination programme (optional) Structured company training and development programme Perkbox membership for discounts and rewards Regular company events Responsibilities: Deliver high-quality purchasing, customer service, and sales team support Coordinate facilities, administration, and health & safety activities with accurate record keeping Manage suppliers, contractors, and service agreements Oversee planned preventative maintenance (PPM) for office, laboratory, warehouse, and workshop facilities Procure office supplies, consumables, and packing materials while maintaining minimum stock levels Coordinate health & safety administration, including waste management and compliance documentation Organise internal company events, meetings, travel, and team activities Process purchase orders, manage stock reconciliation, and maintain purchasing trackers Support UK sales inquiries, CRM updates, shipping items, and ad-hoc sales support Assist with audits, reporting, onboarding customers, and maintaining internal process documentation Skills and Attributes: Previous purchasing or facilties management experience Highly organised with strong attention to detail Articulate, numerate, and literate Customer-focused with a positive, collaborative approach Able to work autonomously and manage multiple priorities Task-oriented with a proactive mindset Strong communication and relationship-building skills Desirable Skills: Degree or equivalent qualification in a business or management-related subject IOSH Managing Safely qualification First Aid and Fire Marshal training Experience in an SME manufacturing or technical environment Strong understanding of health & safety within laboratory, warehouse, and workshop settings Technologies: Microsoft Office 365 (Word, Teams, SharePoint, Excel) Sage 50 Microsoft Dynamics CRM (or similar systems) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
