Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
Apr 30, 2026
Full time
Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
Team Leader - Claims Management (Bolton Office) Step into a role where leadership meets impact. At BVS, we're looking for a confident, motivated Team Leader to guide and inspire our Case Management team as they deliver exceptional service on Specialist claims for a wide range of clients. If you bring a strong background in claims and thrive in a fast-paced, ever-evolving environment, this could be your next big move. What will your day look like: ? What You'll Be Doing Your day will be varied, people-focused, and full of opportunities to shape performance and drive excellence. You'll take ownership of: Leading and supporting a team of claims handlers, ensuring workloads are balanced and managed effectively Coaching and developing your team to meet and exceed client SLAs, with a focus on continuous improvement Creating a positive, engaged team culture where people feel supported, motivated, and valued Representing the team in Client Review Meetings , building strong relationships and showcasing our performance Conducting regular performance reviews , including audits and annual PDRs Managing team absences across case managers and first response colleagues Driving service excellence , ensuring technical accuracy and outstanding customer experience across all property claims Monitoring and achieving KPIs , keeping performance on track and identifying opportunities for improvement Overseeing client communications and completing weekly reporting to keep stakeholders informed and aligned Knowledge and Abilities: ? What You'll Bring We're looking for someone who combines technical expertise with genuine leadership ability: Proven experience leading a team , ideally within the property claims sector Strong communication skills , both written and verbal, with the ability to influence and inspire A natural motivator , capable of bringing out the best in others and driving performance A proactive, enthusiastic mindset , with the confidence to make decisions and lead change Why This Role Matters As a Team Leader, you won't just be managing tasks - you'll be shaping the success of your team, strengthening client relationships, and playing a key role in the continued growth of our claims operation. It's a role for someone who wants to make a difference every single day. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Apr 29, 2026
Full time
Team Leader - Claims Management (Bolton Office) Step into a role where leadership meets impact. At BVS, we're looking for a confident, motivated Team Leader to guide and inspire our Case Management team as they deliver exceptional service on Specialist claims for a wide range of clients. If you bring a strong background in claims and thrive in a fast-paced, ever-evolving environment, this could be your next big move. What will your day look like: ? What You'll Be Doing Your day will be varied, people-focused, and full of opportunities to shape performance and drive excellence. You'll take ownership of: Leading and supporting a team of claims handlers, ensuring workloads are balanced and managed effectively Coaching and developing your team to meet and exceed client SLAs, with a focus on continuous improvement Creating a positive, engaged team culture where people feel supported, motivated, and valued Representing the team in Client Review Meetings , building strong relationships and showcasing our performance Conducting regular performance reviews , including audits and annual PDRs Managing team absences across case managers and first response colleagues Driving service excellence , ensuring technical accuracy and outstanding customer experience across all property claims Monitoring and achieving KPIs , keeping performance on track and identifying opportunities for improvement Overseeing client communications and completing weekly reporting to keep stakeholders informed and aligned Knowledge and Abilities: ? What You'll Bring We're looking for someone who combines technical expertise with genuine leadership ability: Proven experience leading a team , ideally within the property claims sector Strong communication skills , both written and verbal, with the ability to influence and inspire A natural motivator , capable of bringing out the best in others and driving performance A proactive, enthusiastic mindset , with the confidence to make decisions and lead change Why This Role Matters As a Team Leader, you won't just be managing tasks - you'll be shaping the success of your team, strengthening client relationships, and playing a key role in the continued growth of our claims operation. It's a role for someone who wants to make a difference every single day. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 29, 2026
Full time
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
We are looking for a dedicated Claims Handler to join the team. In this role, you will be the first point of contact for customers, managing both inbound and outbound calls. You'll ensure claims are processed accurately and efficiently, gathering all necessary information and delivering exceptional customer service. This is an excellent opportunity for an organised and detail-oriented professional, offering a clear pathway into an exciting and rewarding career in insurance. The role will be based in Sutton on a temporary basis. Key Responsibilities Handle incoming claims calls and make outbound calls to customers after an accident. Collect and verify accurate information to process claims promptly. Provide clear communication and support throughout the claims process. Work collaboratively within a team to meet service standards and deadlines. Skills and Experience Excellent customer service skills. Strong written and verbal communication abilities. Professional attitude and ability to engage confidently with clients. High attention to detail and accuracy in work. IT literate and comfortable using multiple systems. Ability to thrive in a fast-paced environment. Proactive, reliable, and a strong team player. If you are interested in building an exciting future with us, please apply now.
Apr 29, 2026
Full time
We are looking for a dedicated Claims Handler to join the team. In this role, you will be the first point of contact for customers, managing both inbound and outbound calls. You'll ensure claims are processed accurately and efficiently, gathering all necessary information and delivering exceptional customer service. This is an excellent opportunity for an organised and detail-oriented professional, offering a clear pathway into an exciting and rewarding career in insurance. The role will be based in Sutton on a temporary basis. Key Responsibilities Handle incoming claims calls and make outbound calls to customers after an accident. Collect and verify accurate information to process claims promptly. Provide clear communication and support throughout the claims process. Work collaboratively within a team to meet service standards and deadlines. Skills and Experience Excellent customer service skills. Strong written and verbal communication abilities. Professional attitude and ability to engage confidently with clients. High attention to detail and accuracy in work. IT literate and comfortable using multiple systems. Ability to thrive in a fast-paced environment. Proactive, reliable, and a strong team player. If you are interested in building an exciting future with us, please apply now.
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37 click apply for full job details
Apr 29, 2026
Full time
Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37 click apply for full job details
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary 26,000- 28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Apr 29, 2026
Full time
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary 26,000- 28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 29, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 28, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 28, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Established in 2009, we are an FCA-regulated claims management company authorised to advise and represent clients. We specialise in accident management, credit hire, and personal injury claims, handling motor accident cases involving cars, vans, motorbikes, and cycles. We are seeking an experienced candidate with proven litigation expertise in accident management, credit hire, and personal injury c click apply for full job details
Apr 28, 2026
Contractor
Established in 2009, we are an FCA-regulated claims management company authorised to advise and represent clients. We specialise in accident management, credit hire, and personal injury claims, handling motor accident cases involving cars, vans, motorbikes, and cycles. We are seeking an experienced candidate with proven litigation expertise in accident management, credit hire, and personal injury c click apply for full job details
Insurance Account Handler Salary: £30,000 - £33,000 Role Overview We are looking for a proactive and detail-oriented Insurance Account Handler to join our clients team. In this role, you will support the management of commercial insurance clients by providing knowledgeable advice, handling renewals and adjustments, and ensuring an excellent customer experience throughout the policy lifecycle. This is an excellent opportunity for someone with insurance experience who is looking to develop their career within a professional and supportive environment. Key Responsibilities Provide advice to commercial clients and issue renewal documentation 2 3 weeks prior to renewal, carrying out re-broking exercises where appropriate (typically for clients with premiums up to £2,500). Identify and secure new business opportunities for small commercial clients (up to £10,000 premium). Prepare and submit accurate risk presentations to insurers. Manage mid-term adjustments, ensuring accuracy before sending documentation to clients. Check and validate the accuracy of policy documentation. Handle and oversee insurance claims, ensuring a high level of customer satisfaction. Follow all company systems, procedures, and compliance requirements. Assist with general office duties, including providing support for personal lines where required. Knowledge & Experience Understanding of FCA rules and regulatory guidelines relating to commercial and private insurance customers. Cert CII qualified (or working towards) in Commercial General Insurance and related legal principles. A willingness to continue developing professional insurance knowledge. Ability to meet performance and competency standards as required. Skills & Competencies Strong organisation and time management skills with the ability to prioritise workloads and meet deadlines. Ability to build and maintain strong client relationships. Confident and professional telephone manner. Excellent communication and interpersonal skills. Ability to use experience and judgement to determine when to seek advice or escalate issues. IT Skills Experience using insurance broker systems, including document creation, renewals, demands & needs statements, and account entries. Familiarity with insurer extranets and online quotation systems.
Apr 27, 2026
Full time
Insurance Account Handler Salary: £30,000 - £33,000 Role Overview We are looking for a proactive and detail-oriented Insurance Account Handler to join our clients team. In this role, you will support the management of commercial insurance clients by providing knowledgeable advice, handling renewals and adjustments, and ensuring an excellent customer experience throughout the policy lifecycle. This is an excellent opportunity for someone with insurance experience who is looking to develop their career within a professional and supportive environment. Key Responsibilities Provide advice to commercial clients and issue renewal documentation 2 3 weeks prior to renewal, carrying out re-broking exercises where appropriate (typically for clients with premiums up to £2,500). Identify and secure new business opportunities for small commercial clients (up to £10,000 premium). Prepare and submit accurate risk presentations to insurers. Manage mid-term adjustments, ensuring accuracy before sending documentation to clients. Check and validate the accuracy of policy documentation. Handle and oversee insurance claims, ensuring a high level of customer satisfaction. Follow all company systems, procedures, and compliance requirements. Assist with general office duties, including providing support for personal lines where required. Knowledge & Experience Understanding of FCA rules and regulatory guidelines relating to commercial and private insurance customers. Cert CII qualified (or working towards) in Commercial General Insurance and related legal principles. A willingness to continue developing professional insurance knowledge. Ability to meet performance and competency standards as required. Skills & Competencies Strong organisation and time management skills with the ability to prioritise workloads and meet deadlines. Ability to build and maintain strong client relationships. Confident and professional telephone manner. Excellent communication and interpersonal skills. Ability to use experience and judgement to determine when to seek advice or escalate issues. IT Skills Experience using insurance broker systems, including document creation, renewals, demands & needs statements, and account entries. Familiarity with insurer extranets and online quotation systems.
Travel Insurance Claims Handler - Cardiff (Hybrid) Are you ready to step out of retail, hospitality, or customer service and into a professional role where your people skills really matter? Yolk Recruitment are partnering with a leading international travel insurance provider to hire a Travel Insurance Claims Handler for their Cardiff team. This is a full-time, permanent role with a hybrid working model (2-3 days in the office), perfect for graduates who are looking to start their career in a supportive, friendly, and fast-growing team. What you'll be doing Managing your own travel insurance claims from start to finish Delivering outstanding service to customers, suppliers, and third parties Assessing claims and negotiating settlements in line with policy guidelines Spotting potential fraud and handling complex situations with confidence Contributing ideas to improve processes and enhance the customer experience What we're looking for Graduates of any degree - your skills matter more than your background Experience in customer-facing roles, such as retail or hospitality or customer service telephone based roles Strong communication skills and a friendly, professional approach Organised, motivated, and able to manage a busy workload Confidence in making decisions and handling responsibility A genuine desire to help customers and make a difference What's in it for you Salary: 25,000 Holidays: 33 days including bank holidays (with option to buy or sell) Hybrid working from a great central Cardiff office Discounted gym membership & Cycle to Work scheme Employee Assistance Programme, optional healthcare & dental plans Support for professional training and qualifications to grow your career Regular social events to connect with colleagues If you're a graduate looking for a role that values your people skills, offers real career progression, and puts customers first, this is your chance to join a team that will support you every step of the way.
Apr 27, 2026
Full time
Travel Insurance Claims Handler - Cardiff (Hybrid) Are you ready to step out of retail, hospitality, or customer service and into a professional role where your people skills really matter? Yolk Recruitment are partnering with a leading international travel insurance provider to hire a Travel Insurance Claims Handler for their Cardiff team. This is a full-time, permanent role with a hybrid working model (2-3 days in the office), perfect for graduates who are looking to start their career in a supportive, friendly, and fast-growing team. What you'll be doing Managing your own travel insurance claims from start to finish Delivering outstanding service to customers, suppliers, and third parties Assessing claims and negotiating settlements in line with policy guidelines Spotting potential fraud and handling complex situations with confidence Contributing ideas to improve processes and enhance the customer experience What we're looking for Graduates of any degree - your skills matter more than your background Experience in customer-facing roles, such as retail or hospitality or customer service telephone based roles Strong communication skills and a friendly, professional approach Organised, motivated, and able to manage a busy workload Confidence in making decisions and handling responsibility A genuine desire to help customers and make a difference What's in it for you Salary: 25,000 Holidays: 33 days including bank holidays (with option to buy or sell) Hybrid working from a great central Cardiff office Discounted gym membership & Cycle to Work scheme Employee Assistance Programme, optional healthcare & dental plans Support for professional training and qualifications to grow your career Regular social events to connect with colleagues If you're a graduate looking for a role that values your people skills, offers real career progression, and puts customers first, this is your chance to join a team that will support you every step of the way.
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based in the Leeds area. This is a full time permanent post, attracting a salary of up to 42,000 per annum, dependent on experience and qualifications. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Insurance business Excellent administrative skills and background Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Apr 24, 2026
Full time
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based in the Leeds area. This is a full time permanent post, attracting a salary of up to 42,000 per annum, dependent on experience and qualifications. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Insurance business Excellent administrative skills and background Knowledge of commercial products and insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Recoveries Case Handler Legal Sector Office-Based Professional AttireSalary: Up to £27,000 per year, plus the opportunity to earn monthly commissionHours: Full Time, 9:00 AM - 5:30 PM (60-minute lunch break) or 9:00 AM - 5:00 PM (30-minute lunch break)Location: Chester City Centre Are you an organised, detail-driven professional who thrives in a structured legal environment? We're looking for a Recoveries Case Handler to join our client's intimate team and play a key role in managing recovery cases from start to resolution. This is an excellent opportunity for someone who enjoys responsibility, clear processes, and working within a professional legal setting where standards, accuracy, and presentation matter. The Role As a Recoveries Case Handler, you'll manage your own caseload, ensuring matters are progressed efficiently, compliantly, and with professionalism throughout. You'll liaise with clients, third parties, and internal stakeholders, acting as a trusted point of contact while keeping cases firmly on track. Key Responsibilities Manage a portfolio of recoveries cases from instruction to conclusion Review documentation, correspondence, and supporting evidence Communicate confidently with clients, insurers, solicitors, and third parties Maintain accurate records and adhere to legal and regulatory requirements Identify opportunities to progress cases efficiently and recover losses Ensure all work is completed to a high standard and within agreed timescales What We're Looking For Previous experience in recoveries, claims, legal support, or a similar case-based role (Desired) Strong written and verbal communication skills (Essential) Excellent attention to detail and organisation (Essential) Confidence working to procedures and deadlines A professional, polished approach in line with a legal office environment Working Environment This is an office-based role within the legal sector , where a professional dress code (office attire) applies. You'll be working alongside experienced colleagues in a structured, supportive environment that values quality, consistency, and professionalism. Why Join Us? Work within a respected legal setting Clear expectations and well-defined processes Supportive team environment with opportunities to develop A role that rewards accuracy, responsibility, and initiative If you're looking to build or continue your career in the legal recoveries space and value working in a professional, office-based environment, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Recoveries Case Handler Legal Sector Office-Based Professional AttireSalary: Up to £27,000 per year, plus the opportunity to earn monthly commissionHours: Full Time, 9:00 AM - 5:30 PM (60-minute lunch break) or 9:00 AM - 5:00 PM (30-minute lunch break)Location: Chester City Centre Are you an organised, detail-driven professional who thrives in a structured legal environment? We're looking for a Recoveries Case Handler to join our client's intimate team and play a key role in managing recovery cases from start to resolution. This is an excellent opportunity for someone who enjoys responsibility, clear processes, and working within a professional legal setting where standards, accuracy, and presentation matter. The Role As a Recoveries Case Handler, you'll manage your own caseload, ensuring matters are progressed efficiently, compliantly, and with professionalism throughout. You'll liaise with clients, third parties, and internal stakeholders, acting as a trusted point of contact while keeping cases firmly on track. Key Responsibilities Manage a portfolio of recoveries cases from instruction to conclusion Review documentation, correspondence, and supporting evidence Communicate confidently with clients, insurers, solicitors, and third parties Maintain accurate records and adhere to legal and regulatory requirements Identify opportunities to progress cases efficiently and recover losses Ensure all work is completed to a high standard and within agreed timescales What We're Looking For Previous experience in recoveries, claims, legal support, or a similar case-based role (Desired) Strong written and verbal communication skills (Essential) Excellent attention to detail and organisation (Essential) Confidence working to procedures and deadlines A professional, polished approach in line with a legal office environment Working Environment This is an office-based role within the legal sector , where a professional dress code (office attire) applies. You'll be working alongside experienced colleagues in a structured, supportive environment that values quality, consistency, and professionalism. Why Join Us? Work within a respected legal setting Clear expectations and well-defined processes Supportive team environment with opportunities to develop A role that rewards accuracy, responsibility, and initiative If you're looking to build or continue your career in the legal recoveries space and value working in a professional, office-based environment, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Paralegal - Litigation Executive- Aviation (No Aviation experience necessary) Leeds Hybrid Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking to recruit an experienced Paralegal/Litigation Executive to work within our Aviation Team in Leeds. This is a chance to join HF's top rated Aviation Team, working on behalf of a range of aviation insurers and their insured clients around the world. Our small team specialise in defending a wide range of aviation related claims and litigation with a particular emphasis in working for international airports in defence of claims and litigation arising from their everyday aviation activities. What will I be doing? You will work as part of the team as a Paralegal/Litigation Executive, ensuring that clients are confident that their legal affairs are dealt with in a business-like and competent manner, ensuring the efficient operation of the firm. You will handle pre-litigation and litigated Personal Injury, Discrimination, EC1107/2006 and Property Damage claims up to £100,000 in value with supervision provided by the team's Partner and Associate Partners. You will also assist the team's Partner and Associate Partners with the higher value and/or complex claims that they handle, under close supervision but without day-to-day responsibility for the file. Cases you are responsible for handling may include liability and/or quantum disputes. You will be confident developing and maintaining good client relationship skills, gaining clients' confidence and that of other professionals by providing clear, practical advice with sound commercial judgment and swift and accurate implementation of instructions. It's essential that you remain commercially aware and fully familiar with the firm's strategy. Comfortable undertaking knowledgeable discussion about our industry, threats and opportunities. The Team Our Aviation team is filled with ambitious professionals working in an engaging and friendly environment. The teams is a sociable one with lots of team activities to get involved in. Client engagement is high and some work related travel is required, perhaps overseas. Our Aviation team form part of HF's Financial Markets, Aviation & Marine group so opportunities for a broad caseload are available, allowing you to grow with HF as we progress our combined offering! The Clients The clients represented by the Aviation team are mostly related to the aviation industry in its widest sense and include International Airports in the UK and overseas, airstrip owners, domestic airports, aircraft owners and operators, Maintenance, Repair and Overhaul organisations (MROs), Ground Handlers, PRM service providers, private pilots and concessionaires and suppliers related to the worldwide aviation industry. The majority of the cases handled by the team are on the instruction of insurance company clients, with cases typically involving personal injury, property damage (including to aircraft), fatal accidents, Inquests, discrimination, DDA 1995 claims or breaches of the PRM Regulations (EC1107/2006). You may be involved in cases of all types in a supporting capacity, assisting the handling fee earner to manage and advance cases as required. In additional to their extensive Aviation client base the team handle a variety of EL/PL cases on behalf of a variety of London Market insurers. In that regard, knowledge or experience of scaffolding or construction related injury claims would be desirable. What do I need? You will have experience within Personal Injury or you will be a qualified legal professional with up to 3 years PQE as a Litigation Executive or Solicitor (or equivalent) within England or Wales. We are also keen to hear from Newly Qualified Solicitors looking to expand their knowledge. You will have an interest in civil litigation including personal injury claims, property damage claims, contractual disputes and Aviation related laws including the Montreal Convention and EC1107/2006 but previous aviation experience is not needed as full training will be provided. Foreign language skills are not required. Y Preferably you will have previous experience of dealing with personal injury claims using the portal and DCP. Previous knowledge of the CPR, the SRA Code of Conduct and their application will be an advantage. You will also be able to meet/exceed billing targets. Previous experience of hourly rate charging preferable but not essential. You will have a client-centric approach and excellent client care skills. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you!
Apr 23, 2026
Full time
Paralegal - Litigation Executive- Aviation (No Aviation experience necessary) Leeds Hybrid Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking to recruit an experienced Paralegal/Litigation Executive to work within our Aviation Team in Leeds. This is a chance to join HF's top rated Aviation Team, working on behalf of a range of aviation insurers and their insured clients around the world. Our small team specialise in defending a wide range of aviation related claims and litigation with a particular emphasis in working for international airports in defence of claims and litigation arising from their everyday aviation activities. What will I be doing? You will work as part of the team as a Paralegal/Litigation Executive, ensuring that clients are confident that their legal affairs are dealt with in a business-like and competent manner, ensuring the efficient operation of the firm. You will handle pre-litigation and litigated Personal Injury, Discrimination, EC1107/2006 and Property Damage claims up to £100,000 in value with supervision provided by the team's Partner and Associate Partners. You will also assist the team's Partner and Associate Partners with the higher value and/or complex claims that they handle, under close supervision but without day-to-day responsibility for the file. Cases you are responsible for handling may include liability and/or quantum disputes. You will be confident developing and maintaining good client relationship skills, gaining clients' confidence and that of other professionals by providing clear, practical advice with sound commercial judgment and swift and accurate implementation of instructions. It's essential that you remain commercially aware and fully familiar with the firm's strategy. Comfortable undertaking knowledgeable discussion about our industry, threats and opportunities. The Team Our Aviation team is filled with ambitious professionals working in an engaging and friendly environment. The teams is a sociable one with lots of team activities to get involved in. Client engagement is high and some work related travel is required, perhaps overseas. Our Aviation team form part of HF's Financial Markets, Aviation & Marine group so opportunities for a broad caseload are available, allowing you to grow with HF as we progress our combined offering! The Clients The clients represented by the Aviation team are mostly related to the aviation industry in its widest sense and include International Airports in the UK and overseas, airstrip owners, domestic airports, aircraft owners and operators, Maintenance, Repair and Overhaul organisations (MROs), Ground Handlers, PRM service providers, private pilots and concessionaires and suppliers related to the worldwide aviation industry. The majority of the cases handled by the team are on the instruction of insurance company clients, with cases typically involving personal injury, property damage (including to aircraft), fatal accidents, Inquests, discrimination, DDA 1995 claims or breaches of the PRM Regulations (EC1107/2006). You may be involved in cases of all types in a supporting capacity, assisting the handling fee earner to manage and advance cases as required. In additional to their extensive Aviation client base the team handle a variety of EL/PL cases on behalf of a variety of London Market insurers. In that regard, knowledge or experience of scaffolding or construction related injury claims would be desirable. What do I need? You will have experience within Personal Injury or you will be a qualified legal professional with up to 3 years PQE as a Litigation Executive or Solicitor (or equivalent) within England or Wales. We are also keen to hear from Newly Qualified Solicitors looking to expand their knowledge. You will have an interest in civil litigation including personal injury claims, property damage claims, contractual disputes and Aviation related laws including the Montreal Convention and EC1107/2006 but previous aviation experience is not needed as full training will be provided. Foreign language skills are not required. Y Preferably you will have previous experience of dealing with personal injury claims using the portal and DCP. Previous knowledge of the CPR, the SRA Code of Conduct and their application will be an advantage. You will also be able to meet/exceed billing targets. Previous experience of hourly rate charging preferable but not essential. You will have a client-centric approach and excellent client care skills. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you!
