Nordic Customer Service Advisor

Are you fluent in Danish AND either Norwegian, Swedish OR Finnish?

Are you available for a new position at short-notice?

We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same!

You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish.

Monday to Friday, Hybrid working (Monday & Thursday as the office days).

Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking).

This is an ongoing temporary position, estimated to last between 6 and 12 months.

Their office has strong public transport links and free on-site parking, making it convenient for all commuters.

Main duties to include:

• Provide support to customers and stakeholders
• Answering inbound enquiries via both telephone and email
• Manage a shared inbox
• Process customer orders
• Provide updates on stock price and availability
• Work in partnership with customers and stakeholders to resolve issues
• Run daily and weekly reports on stock and order to delivery speeds

Candidate requirements:

• Must be fluent in Danish AND either Norwegian, Swedish or Finnish
• Strong communication skills
• Excellent relationship building skills
• Professional and adaptable
• Commutable distance to Watford and hold UK Rights to Work

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.