Think Specialist Recruitment

Think Specialist Recruitment are delighted to be working with a fantastic company based within the Stevenage area. This company are at an exciting point of growth, due to this, they have an opportunity for a candidate with previous B2B customer service experience to join their expanding team. This position will suit someone who enjoys working with business based customers, has a great level of customer service, as well as someone who enjoys working within a fast paced environment. The suitable candidate must be within a commutable distance to Stevenage as this is based in the office 4 days a week. Salary - up to 28,000 depending on experience, plus bonus Monday - Friday 8:30am - 5pm with 4 days in and 1 from home Some of the duties will include: Working with a portfolio of business based customers, being the primary point of contact Building strong working relationships internally and externally Providing a high level of service to customers Regular check ins with allocated customers, reviewing needs and supporting on any queries Order administration, supporting customers with their orders Working closely with other departments including Sales, Marketing and Operations Working well within a team environment Providing administrative support where necessary The suitable candidate: Previous experience within B2B customer service Strong communication skills on all levels High level of attention to detail Organised with the ability to manage a heavy workload Great team player Local to Stevenage Happy to be based within the office 4 days a week Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Sales Support Administrator Location: Hemel Hempstead Hours: 9-5:30 Monday- Friday Full time office based Salary: 27,000 Are you a confident, organised, and customer-focused professional with experience in B2B sales support or administration? We are looking for an Order Fulfilment / Sales Support Specialist to provide exceptional support to our Account Managers and ensure a seamless customer experience. This is a hands-on, varied role perfect for someone who thrives in a fast-paced environment and enjoys being part of a collaborative team. The Role: You will be responsible for managing the end-to-end sales order process, ensuring accuracy, timeliness, and excellent service at every stage. This role involves direct interaction with both internal teams and customers, processing orders, managing enquiries, and supporting bespoke solutions. There is scope for training, but a strong administrative and customer service background is essential. Key Responsibilities: Take ownership of the order fulfilment process, from receipt of orders to dispatch and proof of delivery. Maintain proactive communication with Account Managers, internal teams, and customers to keep everyone informed. Create work orders and specifications for bespoke solutions, coordinating with the warehouse team for timely delivery. Coordinate direct-to-site shipments where required. Build and maintain knowledge of products and services to identify upsell opportunities. Ensure high levels of accuracy, efficiency, and quality across all order processes. Take responsibility for your own performance and personal development. Skills & Experience: B2B sales support, order management, or technical customer service experience. Strong administrative skills with excellent organisation and prioritisation. Confident on the phone with strong verbal communication skills. Experience raising Purchase Orders (POs) is a strong advantage. IT proficient; experience with order management systems a plus. Able to work independently and collaboratively within a team. Flexible, proactive, and committed to going the extra mile to meet customer needs. This is a fantastic opportunity for someone who enjoys a varied, hands-on role, working closely with a dynamic sales team. If you are driven, organised, and customer-focused, and want to contribute to delivering exceptional service, we would love to hear from you. About Think Specialist Recruitment: We're an independent support staff recruitment agency based in Hemel Hempstead, working across Herts, Beds, and Bucks. We specialise in permanent and temporary recruitment across administration, customer service, PA/secretarial, HR, accountancy/finance, sales admin/support, marketing, and IT.

Product Coordinator - Houghton Regis Think Specialist Recruitment are delighted to be working with a well-established valued client. We have been working closely with this client for the last ten years and have helped to recruit a number of strong hires within their business during this time. Due to exciting growth within the business via a new product line, our client are now looking to recruit for an Product Coordinator to take ownership of their new range and make this role their own. Our client is an extremely established and thriving business based in Houghton Regis. They design and produce their own range or products alongside officially licensed merchandise. They are in the process of growing a new product range and in this role the successful candidate will be responsible for overseeing the product plan and execution for their allocated ranges including licensed, own-brand or both. You will oversee design, sourcing, marketing and e-commerce as you see products through from start to finish. This position is a fully office based role in our clients Houghton Regis office with a salary on offer upto £35k. The successful candidate will be someone with experience working in a similar creative industry. More importantly you will have an expert attention to detail, be well organised, and have a passion for our clients industry and products with the ambitious to help bring these products to life. If you're excited by arts & crafts, DIY, puzzles/games, sports, health/wellbeing or toys as a potential industry to work in, this could be a very exciting opportunity. Duties: Own the production process, overseeing everything from initial ideal through to execution and eventually on-shelf and online. Act as point of contact for licensors ensuring that you strive to meet their brand and approval requirements Liaise with the design team during the initial product development phase. Have direct involvement with factories on all queries including specifications, technical drawings and more. Prepare concepts and mock-ups for internal sign-off, ensuring licensor approval is gained. Analyse sales data and market trends to identify growth. Managing product lifecycle including reviews, new introductions and exits Work closely with the e-commerce team on merchandising duties Provide support to the marketing team with all launch plans and promotional activity Candidate Requirements: Well organised individual who is able to work across multiple tasks at any given point. Able to demonstrate a strong attention to detail, with a keen eye for details and information to ensure mistakes are not made and errors avoid at all times. Prior product development experience would be desired. You will ideally have at least 1-2 years experience working on taking products from concept through to production Analytical mindset. You will be someone who is able to identify performance numbers and come to a solid conclusion. An interest in sports equipment, toys or art products. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Quality Control Operator Berkhamsted Monday-Friday 9:00am-5:30pm We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted. This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. In this role you'll be working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background , or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team where you can develop your skills across both quality control and creative support , with plenty of variety in your day-to-day work. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Product Coordinator - Houghton Regis Think Specialist Recruitment are delighted to be working with a well-established valued client. We have been working closely with this client for the last ten years and have helped to recruit a number of strong hires within their business during this time. Due to exciting growth within the business via a new product line, our client are now looking to recruit for an Product Coordinator to take ownership of their new range and make this role their own. Our client is an extremely established and thriving business based in Houghton Regis. They design and produce their own range or products alongside officially licensed merchandise. They are in the process of growing a new product range and in this role the successful candidate will be responsible for overseeing the product plan and execution for their allocated ranges including licensed, own-brand or both. You will oversee design, sourcing, marketing and e-commerce as you see products through from start to finish. This position is a fully office based role in our clients Houghton Regis office with a salary on offer upto 35k. The successful candidate will be someone with experience working in a similar creative industry. More importantly you will have an expert attention to detail, be well organised, and have a passion for our clients industry and products with the ambitious to help bring these products to life. If you're excited by arts & crafts, DIY, puzzles/games, sports, health/wellbeing or toys as a potential industry to work in, this could be a very exciting opportunity. Duties: Own the production process, overseeing everything from initial ideal through to execution and eventually on-shelf and online. Act as point of contact for licensors ensuring that you strive to meet their brand and approval requirements Liaise with the design team during the initial product development phase. Have direct involvement with factories on all queries including specifications, technical drawings and more. Prepare concepts and mock-ups for internal sign-off, ensuring licensor approval is gained. Analyse sales data and market trends to identify growth. Managing product lifecycle including reviews, new introductions and exits Work closely with the e-commerce team on merchandising duties Provide support to the marketing team with all launch plans and promotional activity Candidate Requirements: Well organised individual who is able to work across multiple tasks at any given point. Able to demonstrate a strong attention to detail, with a keen eye for details and information to ensure mistakes are not made and errors avoid at all times. Prior product development experience would be desired. You will ideally have at least 1-2 years experience working on taking products from concept through to production Analytical mindset. You will be someone who is able to identify performance numbers and come to a solid conclusion. An interest in sports equipment, toys or art products. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

We are working with a highly respected organisation in London on an interim assignment for an experienced Compensation & Benefits Manager who can quickly understand an established reward proposition, benchmark it against the market and turn insight into practical, commercially sound recommendations. This is a high-impact role with company-wide scope, covering reward, benefits, total reward, salary structures and bonus design. It's an opportunity to step into an organisation where your expertise will genuinely influence the future reward strategy. The role You'll take a broad view of the existing reward and benefits proposition, identifying where there are opportunities to improve: Market competitiveness and colleague value Cost effectiveness and efficiency Benefits and family-friendly provisions Total reward communication Salary structures and banding Performance-related reward and bonus design You'll work closely with senior HR, Finance and business stakeholders, providing clear, evidence-based recommendations and supporting the organisation through implementation. What you'll be doing You'll be responsible for a number of key priorities, including: Reviewing and benchmarking the current benefits proposition and making recommendations for improvement. Reviewing family-friendly benefits and identifying opportunities to strengthen the overall offering. Taking forward existing work around Total Reward Statements. Developing an evidence-based approach to salary banding across a key area of the business. Supporting the design of an individual performance element within the annual bonus framework. Working closely with pensions and wider HR teams to ensure reward propositions are aligned and effectively communicated. Identifying opportunities for savings, efficiencies and improvements across the reward offering. Working with benefit providers and suppliers, including commercial discussions where appropriate. Presenting clear recommendations, options, risks and implementation considerations to senior stakeholders. About you We're looking for an experienced Reward professional who can hit the ground running and has operated across a broad reward remit rather than specialising in one area. You'll ideally bring: Senior reward experience within commercially focused organisations. Strong experience across benefits, total reward, salary structures/banding and bonus design. Previous experience undertaking a reward or benefits review and benchmarking proposition against the external market. Strong commercial and analytical capability, with the ability to turn data into clear recommendations. Excellent stakeholder management and influencing skills, with the confidence to operate with senior HR, Finance and business leaders. The ability to simplify complex reward issues and communicate them clearly to different audiences. Experience managing or negotiating with benefit providers and suppliers. Strong systems and data capability The credibility, pace and pragmatism to make an immediate impact in an interim environment. Most importantly, you'll be someone who can join an organisation, quickly understand what is already in place, see the bigger picture and identify what needs to change, balancing colleague value, market competitiveness, affordability and simplicity. Why this opportunity? This is not simply a BAU Benefits and Reward role. You'll have the opportunity to review, challenge and shape an established reward proposition, working closely with senior stakeholders and influencing a number of important reward priorities across the organisation. If you're an experienced Reward professional who enjoys getting under the skin of a business, finding opportunities and turning analysis into action, this could be an excellent interim assignment. Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.

Quality Control Operator - 12 Month FTC Berkhamsted Monday-Friday 9:00am-5:30pm 12 Month Fixed-Term Contract We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted on a 12-month fixed-term contract . This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. In this role, you'll be working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background, or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team on a 12-month fixed-term contract , where you can develop your skills across both quality control and creative support, with plenty of variety in your day-to-day work. If you're looking for a role where you can build on your existing skills, gain valuable experience and work within a creative environment, we'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Facilities Coordinator 27,000 + Annual Bonus & Reviews Hemel Hempstead Monday-Friday Office Based Are you an organised, customer-focused coordinator with experience in Facilities Management, maintenance scheduling or a similar environment ? We're working with a growing and well-established business that is looking for a Facilities Coordinator to join their team, supporting a new project focussed on working with one of the largest and most recognisable companies in the world. This is a fantastic opportunity for someone who enjoys being at the heart of things - coordinating engineers, speaking with clients, keeping jobs moving and making sure everything is organised and completed properly. The company places a big emphasis on culture, teamwork and doing things the right way , so they're looking for someone who will fit into that environment just as much as someone with the right experience. Please note that the offices for this role are based in a part of Hemel Hempstead with no public transport routes, so you must be a driver and have daily access to a vehicle. What will you be doing? You'll be responsible for coordinating a busy range of maintenance and facilities activity, acting as the main point of contact between clients, engineers and subcontractors. Your day-to-day responsibilities will include: Coordinating reactive maintenance, planned preventative maintenance (PPM), inspections and other scheduled works. Scheduling engineers and subcontractors, arranging access and keeping clients updated throughout the process. Speaking with engineers daily to provide job information, answer queries and make sure work is progressing as it should. Monitoring outstanding jobs and chasing reports, job sheets, timesheets and other information through to completion. Keeping job, scheduling and service information accurate across a number of systems. Maintaining trackers and purchase order logs, supporting the accurate monitoring of works, costs and invoicing. Supporting the financial administration of contracts, including checking subcontractor invoices and ensuring costs are accurate. Maintaining client compliance documentation and supporting wider quality and compliance requirements. Working closely with Operations, Engineering, Compliance and Finance to make sure everything runs smoothly. Assisting with reports, client reviews, audits and operational updates. Visiting client sites regularly to build relationships and keep up to date with what is happening on site. Looking for ways to improve processes, systems and the overall customer experience. Don't worry if you haven't used all of the systems mentioned above - experience with scheduling systems or other facilities management software would be a big advantage, but we're more interested in someone who is organised, capable and picks things up quickly. What are we looking for? We're ideally looking for someone with at least some form of office based experience, anything relevant to FM or Scheduling is ideal but character is of the upmost importance to this company and they can train on a lot of the job. You'll need to be: Highly organised with excellent attention to detail. Comfortable working at pace and managing multiple priorities. Confident communicating with clients, engineers and subcontractors. Naturally proactive - someone who sees something that needs doing and gets on with it. Customer-focused and keen to build strong working relationships. Comfortable using Microsoft Office, particularly Excel. Someone who enjoys being part of a team and contributes positively to the wider culture. Please note: This is an office-based role, so you'll need to be able to drive and have access to your own vehicle, as there will also be visits to client sites. What's on offer? 27,000 basic salary Discretionary annual bonus Full annual performance appraisal Monday-Thursday: 8:30am-5:00pm Friday: 8:30am-4:30pm Office-based role with regular client site visits Opportunity to work closely with a major aviation client A genuinely collaborative and culture-focused working environment The chance to develop your Facilities Management and coordination experience within an established business Think Specialist Recruitment Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.

We are now working closely with a growing and ambitious business based in Hemel Hempstead who are looking to bring a Project Coordinator into their team on an initial temporary basis, with plenty of opportunity for long-term growth and progression for the right person. This is a fantastic opportunity to join a company that specialise in delivering large-scale and high-impact projects nationwide. Since the birth of the company in the early 2000's they have built a strong reputation within the industry and are continuing through an exciting period of expansion as part of their current growth plans. The business are looking for someone who enjoys being organised, thrives in a fast-paced environment and loves being the person that keeps everything moving behind the scenes. Working closely with Project Managers, you'd be playing a key role in supporting multiple live projects and ensuring everything is running smoothly, accurately and in line with company processes. This is a fully office-based position in Hemel Hempstead, working Monday to Friday 8am-5pm with an early finish on Fridays, offering a great team environment and the chance to genuinely develop your career within project coordination and operations. The role itself will involve a mixture of administration, coordination and project support duties, with responsibilities across meeting coordination, project documentation, reporting, tracking systems and maintaining project information. Previous experience within project coordination, project administration, operations or a similar support-based role would be highly beneficial, although attitude, organisation skills and the ability to learn quickly are just as important. The role is going to be paying an approximate salary of £28,000, this will be on an hourly basis and weekly pay whilst temping, plus holiday accrual. On top of the above salary the company have lots of benefits to share, 30+ holiday days which grows with service, private healthcare, flexible working policy, charity days, staff incentive events and lots of room to develop and grow. What to expect day to day: Supporting Project Managers and wider teams across multiple live projects Coordinating meetings, agendas and project documentation Taking and distributing meeting notes and minutes Updating and maintaining project boards and systems Managing project logs including RFIs, risks, actions and change controls Supporting reporting and ensuring project information is accurate and up to date Assisting with process improvements and helping maintain consistency across projects What do we need from you: Previous experience within a coordination, administration or project support role Excellent organisational skills and attention to detail The ability to manage multiple priorities and work at pace Strong communication skills and confidence working with different stakeholders Good digital and systems skills, ideally including project management platforms A proactive and positive approach with the willingness to learn and grow Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Customer Service Advisor Hemel Hempstead (Hybrid Working) 26,500 rising to 27,400 after 4 months, and 28,300 after 1 year Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established, multi-award-winning UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything it does. There is a very competitive salary on offer, starting at 26.5k and increasing after probation, with a further increase after 1 year. Working Pattern This is a full-time, permanent role. Initially working a 9-5 shift pattern for the first 8 weeks during training. After this, you will move onto a rotating shift pattern covering 8-4, 9-5 and 10-6 (with a 1-hour lunch break). Start Date Due to the structured onboarding process, the next intake date for the Customer Service team is 18th May . Please note we can only consider candidates who are available to interview within the next 2 weeks and start on this date. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. You will handle queries, resolve issues, and ensure a smooth and professional customer experience across multiple channels. Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A proactive, positive team player What's on Offer In addition to a competitive salary and hybrid working, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern working environment with flexible arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for your next step? Think Specialist Recruitment . Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.

Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto £30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to dispatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

We're now recruiting for a world-renowned international business that provide life-altering products and services; a huge name within their sector and with a head office based here in Hemel Hempstead in their luxurious, trendy and modern offices. We are looking for 2 new people to join the team as a Contracts Administrator, both to join on a temporary basis up until the end of this year. The ideal candidate must have experience on SAP and ideally will have some kind of back-office experience working with contracts, quotations or even tenders. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with weekly office presence required for 3 days and then other 2 days working remotely. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. With this being a temporary position, it will be weekly pay + holiday accrual, you'll be paid the hourly equivalent of a salary up to 28,000 to 30,000 dependant on experience. Please note this role is a temporary position for 6-8 months initially, so consider this when applying - We are looking for someone that can start immediately or with a shorter notice period. What to expect day-to-day: Enter, maintain, and manage tender, contract, and quotation data in ERP and CRM systems (e.g. SAP). Prepare and create quotes and contracts for defined product areas in line with approvals and policies. Be a contact point for the contractual queries and proactively work on solving the customer requests. Active work with pricing queries. Other administrative tasks related to tenders, contracts and quotes. What do we need from you: Previous experience within a back-office position that relates to contracts, quotes, tenders or similar. SAP is essential. Salesforce would be a huge bonus. Excellent interpersonal and communication skills. Highly organised, reliable, and detail oriented. Adaptable and open to change. Able to take initiative and solve problems effectively. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

We have a new project based in an office in Luton for the next 6-7 months on a fixed term contract. This is very much a customer service and orders focussed role and is focussed on general customer enquiries, email orders and deliveries. You'd have the chance to work with one of the UK's leading specialists in their field in this project and the opportunity to join and work alongside their busy customer orders fulfilment team on a fixed-term basis for the remainder of the year. The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers and you'd be doing similar, just focussing on their online/email based orders. A role like this would be ideal for someone with a really positive and can-do attitude and given this team have a fantastic reputation for training and developing people, it could be ideally for someone with the right attitude but perhaps not much experience, so any school leavers/grads with the right attitude, I'd love to hear from you. This is very much a hybrid role once fully trained and settled into the role. Hours/days are Monday to Friday and are 9am - 5pm. The salary on offer for this role is £25,000. They offer a number of benefits including employee discount schemes, themed lunch event days and free on-site parking, opportunity for hybrid working and more! Duties: Responding to emails. Processing sales orders. Providing information on changes to orders. Manage order/delivery discrepancies. Processing collections and credits. Setting up and supporting customers online ordering. Dealing with orders and other queries. Following business processes to ensure a deliver right first time approach. Arranging special deliveries such as same-day, booking in, reworks and other non-standard delivery requirements. Dealing with returns and receipting stock. Candidate requirements: Confident in liaising with customers and sales teams to resolve any issues in way of email. High levels of both accuracy and attention to detail. Good communicator both verbal and written - excellent written communication skills. Works well under pressure. Numerate. Team player who works well with others; both in their team and the wider company. Able to manage their own workload and prioritise appropriately. Problem solver. Self-starter, able to use own initiative. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Warehouse Operative - Aston Clinton Think Specialist Recruitment are delighted to be working with a growing thriving national award winning business based in Aston Clinton. Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for multiple Warehouse Operatives to join their busy fast-paced team. Our client are looking for Operatives to work across a number of different shift patterns including: 9am to 5pm (Monday to Friday) 9am to 5pm (Tuesday to Saturday) 7am to 5pm (Monday to Thursday) 6am to 2pm (Monday to Friday). You will be responsible for ensuring daily activities are completed in line with company requirements. This is a varied role in which you will support the warehouse function with the receiving, distribution and rotation of client stock. On offer is a salary of £24,750 with an additional £1k available if you are MHE trained. You would be working for a growing business, with modern offices and a great company culture. Please note due to our clients location, you will need to be a driver. Duties Include: Accurate picking and packing of client orders Accurate receipt, put away and replenishment of client stock Maintain stock accuracy and support with counts as required Timely dispatching of all client orders End of shift reporting to Department Team Manager General housekeeping Liaise internally with various departments Identify measures to improve productivity levels Adherence to business operational requirements for safety, security, and integrity for all offsite, onsite and warehouse operations and customer products Responsible for the safe and secure loading and unloading of vehicles Candidate requirements: Due to our client location, you will ideally need to be a driver. Previous experience working in a warehouse environment. The ability to lift heavy items is essential to the role. A reliable individual with good time management skills, able to work to tight deadlines. Well organised with a great attention to detail. Strong team player, able to work efficiently as part of a team. Also capable of working independently. Manual Handling Training is ideal. Counterbalance license would also be desirable. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

I'm now exclusively working with a local client of ours in Hemel Hempstead to help them find a Scheduling Team Leader to join their extremely busy and growing team on a temporary-to-permanent basis. As the team leader, we need to find someone that enjoys being in a fast paced and progressive environment, someone who gets a buzz from problem solving, a can-do person who makes sure today's stuff is done whilst also planning for tomorrow. In this role you would be taking on a new role in the team as part of their growth plan across the company and heading up a team of 5 very experienced and stable team members. However, you'd also be very hands on and also looking after your fair share of end to end scheduling too. Which means because of the above, it's essential that we find someone with people management skills and some kind of experience within scheduling, dispatching, logistics or similar. Anyone who can't clearly demonstrate this sadly cannot be considered, so do make sure it's clear in any applications made. You will be working as part of this major international e-commerce businesses Hemel Hempstead office and it's an exciting time to join, they are growing and it's a company you definitely will have heard of, if not used. In this position you'd be working on a flexible/hybrid basis within their Hemel Hempstead (Maylands) based site (2/3 split)- Your team operate Mon-Fri and a shift pattern of either 8.30am to 5.30pm or 9am to 6pm with an hour's lunch break. The company have just moved into new offices within the Maylands area, lovely new refurbished offices with plenty of parking on site. We are ideally looking for a temp to perm candidate, but do apply if you can only consider permanent, we wouldn't rule out the perfect and right candidate based on this. The salary for the role is £33k, plus bonus, hybrid working, private health care plan, good holiday allowance, volunteer days and much more. Key Responsibilities: Lead the scheduling team and function End to end scheduling SLA performance tracking SLA governance, reporting and controls Manage ticket lifecycle Main escalation point Reporting and tracking ownership Quality and compliance Stakeholder management Product readiness checks - oversee auditing of newly added lines to confirm operational standards and readiness Team leadership - coaching of team, run 1:1s, support onboarding, maintain SOPs, and manage handovers across shifts What We're Looking For: Previous experience working within Scheduling, Dispatch, Service Desk or Operations/Logistics. Prior experience leading or mentoring a team directly or indirectly is a must have. Working knowledge of a ticketing system, in particular triaging and SLA management. Ability to plan and schedule across multiple engineers/suppliers. Commercial awareness, such as cost to serve, downtime impact, supplier performance etc. Ready to take the next step in your career? Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.

Stock Control Administrator - Milton Keynes Are you a skilled and experienced Order Processor or Sales Administrator adept at dealing with a high volume of Customer order enquiries? You will need to have an expert working knowledge of SAP to be considered for this position, along with previous experience covering Inventory and Stock Control issues and liaising with 3rd party warehouses. This position is a critical role within our client's team where you will support customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will need to organise deliveries and liaise with supplier to ensure stock is able to be distributed on time. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis on a 2/3 split. The core hours for this role are Monday to Friday 8:30am - 5pm . On top of a salary of up to approximately £36k, our client offers 2x forms of annual bonus along with company perks including enhanced company pension, and private health insurance. Due to the location of this position, we ideally will only be able to consider car owners/drivers, please do consider this before applying. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. You must be able to demonstrate prior experience working with Inventory and Stock Control duties and have also liaised with 3rd Party Warehouses. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying £28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto £30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to dispatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support