Spa Manager - Luxury Boutique Spa
Outskirts of Ipswich
£38,000 - £40,000 + Tips
Live-in Available
We are recruiting for an experienced Spa Manager to lead a high-end, award-winning boutique spa located on the outskirts of Ipswich.
This is a hands-on leadership role, ideal for someone with a background in spa management, wellness, beauty therapy, and luxury hospitality, who is passionate about delivering exceptional guest experiences and driving revenue.
The Role
- Lead day-to-day spa operations and ensure outstanding guest experience
- Manage, motivate, and develop a team of spa therapists and front of house staff
- Oversee recruitment, rotas, training, and performance management
- Drive revenue, retail sales, memberships, and promotions
- Manage stock control, budgets, and payroll
- Maintain health & safety, hygiene, and compliance standards
- Provide hands-on spa treatments when required
About You
- 5+ years' experience in spa management / wellness management / hospitality management
- Strong leadership with experience managing spa teams
- Qualified and experienced in holistic therapies (massage, facials, body treatments) and beauty treatments (manicure, pedicure, waxing)
- Commercially aware with experience in KPIs, revenue growth, and retail sales
- Excellent customer service and communication skills
- Full UK driving licence required (unless living on-site)
Benefits
- Share of tips
- 50% discount on spa treatments and products
- 50% discount on dining
- Discounted hotel stays
- Complimentary golf access
- 28 days holiday + pension
- Ongoing training and career development
- Live-in accommodation available