Maintenance Coordinator

Job Title: Maintenance Coordinator (Temporary)Location: West Ham Lane (Hybrid - 1-2 days on-site, remainder remote)Hours: 35 hours per weekContract: 12-week temporary assignmentStart Date: 18th May (TBC) We are currently recruiting for an experienced Maintenance Coordinator to join a busy and fast-paced team supporting specialist projects within a housing/repairs environment. This is an excellent opportunity for candidates with strong administrative and IT skills, particularly those with experience in housing, repairs, or maintenance coordination.Key Responsibilities:

• Managing and updating maintenance cases via internal systems (including D365 and other platforms)
• Coordinating repairs, minor works, and surveyor referrals
• Handling customer queries and complaints in line with service standards
• Processing high volumes of contractor invoices
• Managing shared mailboxes and ensuring SLA targets are met
• Producing reports, data analysis, and supporting continuous service improvement
• Acting as a key point of contact for internal teams, contractors, and stakeholders

Key Requirements:

• Proven experience in a maintenance, housing, or repairs administration role
• Strong IT skills, including MS Office and database systems
• Ability to work in a fast-paced, high-volume environment
• Excellent organisational, communication, and problem-solving skills
• Experience managing workloads against SLAs and performance targets

What's on Offer:

• Competitive hourly rate
• Hybrid working model
• Opportunity to gain experience within a well-structured and supportive team
• Immediate start available

If you have the relevant experience and are available for a temporary opportunity, please apply with your CV as soon as possible.