ER Specialist

  • Marc Daniels
  • Ruislip, Middlesex
  • Apr 23, 2026
Full time Hospitality & Tourism

Job Description

We're recruiting an experienced ER Business Partner with a strong Employee Relations (ER) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture.
Key Responsibilities

  • Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring)
  • Provide expert employment law advice and coach managers
  • Partner with regional leaders to deliver people initiatives
  • Support talent development, engagement, and workforce planning
  • Analyse HR data to identify trends and reduce risk

About You

  • Strong UK employment law knowledge with proven ER experience
  • Background in a multi-site environment (QSR/hospitality/retail preferred)
  • Confident influencing and coaching stakeholders
  • Highly organised, commercially aware, and solutions-focused
  • CIPD Level 5/7 (preferred)