Licensing Business Support Officer

A Local Authority in Hertfordshire is seeking an experienced Licensing Administration / Business Support Officer to provide essential support to its Licensing and Environmental Health service on an interim basis.

This role is suited to an administrator with previous local authority experience within Licensing and/or Environmental Health, who is confident working in a busy regulatory environment and can attend the office on a full-time, on-site basis.

Key Responsibilities:

• Providing comprehensive administrative support to the Licensing and Environmental Health teams
• Processing and administering licence applications (e.g. premises licences, temporary event notices, personal licences, hackney carriage/private hire)
• Managing correspondence, inboxes and telephone enquiries from applicants, members of the public and stakeholders
• Updating and maintaining licensing databases and records accurately
• Preparing documentation, reports and agendas for hearings and meetings
• Supporting statutory consultations and compliance with regulatory timescales
• Liaising with officers, external bodies and responsible authorities

Essential Requirements:

• Previous administrative experience within a Local Authority, specifically Licensing and/or Environmental Health
• Strong understanding of licensing processes and local government procedures
• Excellent organisational skills and attention to detail
• Confidence working in a fast-paced, customer-facing environment
• Ability to work on-site as required