Cobbler

  • Elite Associates
  • Apr 22, 2026
Full time Retail

Job Description

Cobbler

We are seeking a skilled and detail-focused Cobbler to join our team and support the aftercare, repair and bespoke service of our luxury footwear and fashion products. This role suits someone with strong craftsmanship, a keen eye for quality and genuine appreciation for premium materials and design.

Key Responsibilities

  • Perform repairs and restoration on footwear, ensuring high-quality finish and longevity.

  • Assess product condition and recommend optimal repair or care solutions.

  • Provide customers with expert aftercare advice on maintenance and preservation.

  • Collaborate with store teams to deliver seamless client experiences.

  • Maintain exceptional standards of workmanship, accuracy and presentation.

  • Keep detailed records of repairs, fittings and completed work.

  • Manage tools, materials and supplies responsibly in a clean workspace.

  • Adhere to brand guidelines and health & safety protocols.

What We re Looking For

  • Proven experience in cobbling, shoe repair, leatherwork or similar craftsmanship.

  • Excellent attention to detail and manual dexterity.

  • Customer-oriented mindset with clear, professional communication.

  • Understanding of luxury product care and elevated service standards.

  • Reliable, organised and self-motivated.

  • Passion for craftsmanship and delivering flawless results.

About the Role

This hands-on position demands precision craftsmanship alongside outstanding customer service. The Cobbler plays a vital role in extending product life while elevating the client journey through expert repair and personalised care.