Reservations Agent

We're looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest.

If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you.

About the Role

As a Reservations Advisor (Telesales), you will:

• Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings

• Provide outstanding customer service and support

• Carry out general administration tasks

• Work as part of a supportive, collaborative office team

• Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays.

What We're Looking For

• Excellent communication and telephone skills

• Target and sales driven individual

• Friendly, confident, and customer-focused approach

• Strong attention to detail

• Ability to multitask and stay organised during busy periods

What We Offer

• A welcoming work environment at a beautiful holiday park

• Full training and support

• Opportunity to be part of a well-established team dedicated to great guest experiences

• Monthly Commission paid (on hitting targets) to boost your earning potential